Agents Republic Inc.
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2018
Year Founded
ABOUT AGENTS REPUBLIC INC.
Multilingual call center with global workforce
Based in Vancouver, Canada, Agents Republic offers advanced contact center services with a worldwide workforce. Established by experienced professionals who have over 12 years of expertise in cloud-based contact center outsourcing across 38 countries, the company excels in delivering outstanding customer service, technical assistance, back office operations, sales support, and AI data services through native-speaking agents. They utilize cutting-edge technologies such as cloud automation and artificial intelligence. Services are accessible 24/7/365 across all time zones and various channels, including phone, email, chat, video chat, and social media. Agents are meticulously chosen, trained, and certified to represent global brands, possessing local market insights and regional language skills. Whether you're enhancing your local presence or expanding internationally, you need a dependable partner that goes beyond your expectations. Join the Republic!
Languages Spoken
EnglishFrench
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2018
Year Founded
Services
Focus
Industries
Clients
Services Provided
14% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
4% NPS & Customer Satisfaction Research
3% Escalation Management Process Design
3% Voice of Customer (VoC) Programs
33% BI & Big Data Consulting & SI
33% Market Research & Competitive Intelligence
About the Team
OUR STORY
Agents Republic is a Vancouver-based company specializing in omnichannel customer support across multiple languages and global time zones, with operations in Europe and Asia. Founded by David L. Papp, who has extensive leadership experience in the contact center industry, the company aims to enhance business-customer relationships with genuine care and advanced technology. Its leadership includes experienced professionals like Chief People Officer Sissi Wang, VP of Sales Adam Antal, and Operations Manager Jordan Deyong, all dedicated to delivering excellence. Employees value the company’s inclusive culture, flexibility, clear communication, and supportive supervisors. Agents Republic’s mission is to empower businesses worldwide by providing remarkable customer experiences driven by passion and innovation.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
666 Burrard St Suite 500, Park Place
Vancouver, British Columbia, Canada V6C 3P6