ARC Business Process Outsourcing
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Overview
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2020
Year Founded
ABOUT ARC BUSINESS PROCESS OUTSOURCING
Your business, our people
ARC provides outsourcing and offshoring solutions for clients in the United States, Canada, the United Kingdom, Germany, Belgium, and France. Supported languages include English, German, Portuguese, and French. Their outsourcing services mainly concentrate on outbound and inbound sales, virtual assistance, email support, and technical support up to Tier 3.
Languages Spoken
AfrikaansEnglishXhosaZulu
HIGHLIGHTS
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided+11 Services
2% NPS & Customer Satisfaction Research
2% Help Center & Knowledge Base Development
3% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
2% Customer Onboarding Design
2% Escalation Management Process Design
10% Customer Support Outsourcing
2% Customer Success Program Design
2% Voice of Customer (VoC) Programs
About the Team
OUR STORY
TIGER189 offers an exciting and secure online gaming experience, emphasizing both safety and practicality for its users. Customers can access a range of engaging games, supported by a convenient trade-in program managed by Carousell. This program allows users to trade in their devices easily by following simple steps, with some guidelines regarding device assessment, data retention, and transaction limitations. iStudio, collaborating with Laku6, provides expert assessments at their stores, ensuring customers can maximize value. Stringent terms and conditions maintain the program's integrity, including age verification and adherence to lawful use. TIGER189 and its partners prioritize customer protection, transparency, and an enjoyable, seamless experience in both gaming and device trade-ins.
Projects & Clients
Project Size & Rate
Average Hourly Rate
< $25/hr
