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ARC Business Process Outsourcing

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Overview

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2020

Year Founded

ABOUT ARC BUSINESS PROCESS OUTSOURCING

Your business, our people

ARC provides outsourcing and offshoring solutions for clients in the United States, Canada, the United Kingdom, Germany, Belgium, and France. Supported languages include English, German, Portuguese, and French. Their outsourcing services mainly concentrate on outbound and inbound sales, virtual assistance, email support, and technical support up to Tier 3.
LANGUAGES SPOKEN
AfrikaansEnglishXhosaZulu
HIGHLIGHTS

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2020

Year Founded

Services
Focus
Industries
Clients
Services Provided+11 Services
5% NPS & Customer Satisfaction Research
5% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Customer Onboarding Design
5% Escalation Management Process Design
30% Customer Support Outsourcing
5% Customer Success Program Design
5% Voice of Customer (VoC) Programs

About the Team

OUR STORY
TIGER189 offers an exciting and secure online gaming experience, emphasizing both safety and practicality for its users. Customers can access a range of engaging games, supported by a convenient trade-in program managed by Carousell. This program allows users to trade in their devices easily by following simple steps, with some guidelines regarding device assessment, data retention, and transaction limitations. iStudio, collaborating with Laku6, provides expert assessments at their stores, ensuring customers can maximize value. Stringent terms and conditions maintain the program's integrity, including age verification and adherence to lawful use. TIGER189 and its partners prioritize customer protection, transparency, and an enjoyable, seamless experience in both gaming and device trade-ins.

Projects & Clients

Project Size & Rate
Average Hourly Rate

< $25/hr

Locations

Headquarters

43 Andringa Street

Stellenbosch, Western Cape, South Africa 7600
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