Top Voice of Customer (VoC) Programs Companies

A high-performing Voice of Customer (VoC) Programs solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Voice of Customer (VoC) Programs companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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Ratings Updated: August 6, 2026

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List of the Best Voice of Customer (VoC) Programs Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Worxwide Consulting is a digital growth consulting company with over six years of experience in sales consulting. Our expert team, comprising more than 60 members, serves over 80 clients worldwide. We focus on AI-driven sales transformation, user experience-led design, and comprehensive funnel autom


    Highlights

    $5,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    10-49

    Employees

    London, England, Gb

    Services Provided+7 Services
    30% Custom AI Chatbot Development
    20% LLM Integration & Prompt Engineering
    15% AI Strategy & Roadmap Consulting
    15% CRM Consulting and SI
    AI Summary

    Worxwide Consulting delivers AI-driven sales transformation, UX-led design, and automation services, serving global clients to accelerate growth across manufacturing, finance, healthcare, and IT sectors.

  2. OutPLEX logo
    OutPLEXProfile set up by Edverise AI
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    OutPLEX bridges the gap between brands and their customers by integrating conversational AI with human engagement specialists to enhance customer experiences and return on investment. They provide a comprehensive range of omnichannel solutions, offering Customer Experience as a Service (CXaaS). Thei


    Highlights

    1000-9999

    Employees

    Fort Lauderdale, Florida, Us

    Services Provided+6 Services
    35% Customer Support Outsourcing
    15% Voice of Customer (VoC) Programs
    20% Live Chat & Chatbot Implementation
    15% Customer Success Program Design
    AI Summary

    OutPLEX delivers integrated customer experience solutions combining conversational AI and skilled specialists across omnichannel support, sales outsourcing, and tailored CXaaS to enhance satisfaction and ROI.

  3. Is this your business? Become an Edverise partner & Claim Now

    Our expertise lies in engaging with your Prospects, Past (Dormant) Clients, and Current Clients through strategic outbound calling campaigns. We will develop tailored sales, customer service, or communication strategies that resonate with your unique business, ensuring you leave a professional and g


    Highlights

    $5,000+

    Min Project Size

    <25

    Avg Hourly Rate

    2-9

    Employees

    Edmonton, Alberta, Ca

    Services Provided+3 Services
    40% Outbound Lead Generation
    10% Cold Email Campaign Management
    30% Appointment Setting Services
    20% Market Research & Prospect List Building
    AI Summary

    Kroll Communications Inc. specializes in strategic outbound calling campaigns and customized CRM solutions, enhancing client engagement and providing data-driven sales and marketing insights.

  4. Is this your business? Become an Edverise partner & Claim Now

    Turritopsis Consulting focuses on refining both inbound and outbound call strategies to boost customer interaction and foster business expansion. The company offers customized solutions aimed at enhancing communication methods, improving call efficiency, and ensuring high customer satisfaction. With


    Highlights

    <25

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+6 Services
    85% Operational Process Consulting
    15% Market Research & Competitive Intelligence
    20% Customer Support Outsourcing
    15% Customer Success Program Design
    AI Summary

    Turritopsis Consulting specializes in optimizing inbound and outbound call strategies, enhancing communication efficiency, and improving customer satisfaction through tailored solutions and expert guidance.

  5. Is this your business? Become an Edverise partner & Claim Now

    We emphasize outstanding local service and dependable network uptime. Based in Cleveland, CGB Tech Solutions is a managed IT provider that assists organizations in ensuring their technology operates seamlessly. We take care of managed IT services, hardware, networking, cloud solutions, and cybersecu


    Highlights

    10-49

    Employees

    Cleveland, Ohio, Us

    Services Provided+14 Services
    25% Cloud Consulting & SI
    10% IT Staff Augmentation
    15% Other IT Consulting and SI
    5% AI Agent & Multi-Agent System Development
    AI Summary

    CGB Tech Solutions, based in Cleveland, provides comprehensive managed IT services including support, networking, cloud, and cybersecurity, ensuring reliable technology for diverse organizations since 2003.

  6. Is this your business? Become an Edverise partner & Claim Now

    Customer Experience Consulting is a firm specializing in the design and implementation of operational systems that enhance modern customer experiences. While many businesses invest in customer support teams, CRM systems, and customer success strategies, the operational framework connecting these are


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Services Provided+5 Services
    75% Operational Process Consulting
    25% Customer Experience (CX) Strategy
    10% Customer Support Outsourcing
    20% Customer Success Program Design
    AI Summary

    Customer Experience Consulting specializes in designing integrated operational systems that unify support, onboarding, account management, and analytics to enhance scalable, proactive customer experience management.

  7. Is this your business? Become an Edverise partner & Claim Now

    Origen BPO is a company that has been helping clients in the USA for more than 8 years. We provide a range of services including customer support, appointment scheduling, collections, help desk assistance, back office operations, and staffing solutions. Our bilingual and bicultural team caters to va


    Highlights

    $5,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Medellin, Antioquia, Co

    Services Provided+7 Services
    40% Customer Support Outsourcing
    20% Help Center & Knowledge Base Development
    5% Escalation Management Process Design
    5% Voice of Customer (VoC) Programs
    AI Summary

    Origen BPO offers bilingual outsourced solutions including customer support, sales, back office, and staffing services across sectors like finance and healthcare, delivering cost-effective performance improvements.

  8. Is this your business? Become an Edverise partner & Claim Now

    Since its establishment in 1991, Blue Valley Marketing has been assisting businesses in both B2B and B2C sectors. With five locations in the US (Midwest) and South Africa, staffed by dedicated, fully qualified employees, we prioritize building trusting partnerships with our clients. Over the years,


    Highlights

    $5,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    250-999

    Employees

    Kansas, Us

    Services Provided+8 Services
    35% Customer Support Outsourcing
    15% Live Chat & Chatbot Implementation
    10% Escalation Management Process Design
    10% Voice of Customer (VoC) Programs
    AI Summary

    Blue Valley Marketing delivers comprehensive inbound and outbound contact center services, integrating innovative strategies to enhance client satisfaction, boost revenue, and reduce operational costs across diverse industries.

  9. OMS logo
    OMSProfile set up by Edverise AI
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    Oasis Marketing Solutions (OMS) is a leading sales consulting firm and full-service call center located in the United States, established by experts in the field. They focus on lead generation, outbound B2B and B2C sales, upselling, customer support, surveys, voice broadcasting, and data processing.


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+6 Services
    35% Outbound Lead Generation
    25% Cold Email Campaign Management
    20% Sales Development Representative (SDR) Services
    15% Appointment Setting Services
    AI Summary

    Oasis Marketing Solutions (OMS) is a US-based sales consulting firm and call center offering comprehensive services including lead generation, outbound sales, customer support, data processing, and voice broadcasting.

  10. Is this your business? Become an Edverise partner & Claim Now

    **Contact Center Solutions: Transformation, Outsourcing, M&A, Staffing & Performance Enhancement** Enhance performance, safeguard customer experience, and scale operations confidently. RCDA collaborates with organizations to refine execution, navigate outsourcing and M&A choices, and establish cont


    Highlights

    $250,000+

    Min Project Size

    2-9

    Employees

    Atlanta, Georgia, Us

    Services Provided+5 Services
    70% Operational Process Consulting
    30% Customer Experience (CX) Strategy
    30% Customer Support Outsourcing
    20% Customer Success Program Design
    AI Summary

    RCDA provides expert consulting in contact center transformation, outsourcing, M&A, staffing, and performance enhancement, enabling organizations to improve customer experience, sales, and operational efficiency sustainably.

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