Kroll Communications Inc.

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Overview

$5,000+

Min Project Size

< $25/hr

Avg Hourly Rate

2 - 9

Employees

2017

Year Founded

ABOUT KROLL COMMUNICATIONS INC.

Humanize the Digital Experience

Our expertise lies in engaging with your Prospects, Past (Dormant) Clients, and Current Clients through strategic outbound calling campaigns. We will develop tailored sales, customer service, or communication strategies that resonate with your unique business, ensuring you leave a professional and genuine impression on your prospects and clients. Additionally, we will design and implement customized enterprise-level CRM solutions (such as salesforce.com) to provide your business with complete visibility into the sales cycle, enabling data-driven analytics for informed sales and marketing decisions.

Languages Spoken

EnglishFrench

HIGHLIGHTS

$5,000+

Min Project Size

< $25/hr

Avg Hourly Rate

2 - 9

Employees

2017

Year Founded

Services

Focus

Industries

Clients

Services Provided

20% Outbound Lead Generation

5% Cold Email Campaign Management

15% Appointment Setting Services

10% Market Research & Prospect List Building

35% Customer Support Outsourcing

10% Churn Analysis & Retention Strategy

5% Voice of Customer (VoC) Programs

About the Team

OUR STORY

At Strategic Outbound Communications, we challenge common misconceptions about cold calling by redefining it as a professional and impactful business development tool. Unlike the volume-driven approach many believe necessary, we emphasize quality connections during each call, likening it to a golfer's focused stance and precision. We reject the notion that accumulating rejections leads to success, viewing each response as a reflection of how well one connects with prospects. Contrary to typical advice, we value gatekeepers as vital information sources and predictors of success rather than obstacles. We consider that there is no true rejection, but rather valuable outcomes in every interaction. While building rapport matters, our primary focus is delivering thoughtful, meaningful, and value-driven messages to truly engage prospects.

Portfolio

TOUCHPOINT CALLING CAMPAIGNS

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As a business, you may have hundreds, if not thousands, of online visitors who will likely leave their information behind. Therefore, it is crucial to maintain a positive impression of your business long after they depart. Companies need to understand that consumers have shifted from being product-oriented to focusing on services, and now they prioritize experiences. In this evolving landscape, engagement—the ability to attract, cultivate, retain, and enhance genuine, long-term customer relationships—is essential for success. Creating uniquely human and engaging experiences is vital for growth and differentiation. Through our TouchPoint campaign, our dedicated outbound communications team will personally reach out to your visitors, creating a conversation where we can Touch, Move, and Inspire your audience to take action. We invest the necessary time to ensure that each phone interaction is meaningful, authentic, and delivers an unparalleled experience. This personalized and professional approach helps us create lasting impressions that encourage your audience to explore your business further. Here’s what we offer: a dedicated account coordinator, qualified and disqualified leads, future drip funnel lists, updated lead information, potential referrals/new leads, playbook creation, CRM setup/customization, email management, and scheduled meetings. We are proud to serve companies in Canada and the U.S. and look forward to connecting with you to discuss our TouchPoint campaign in more detail.

MARKET RESEARCH AND SURVEYS

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Your business might be considering expansion into new markets or regions, or perhaps you're looking to introduce a new product or service. Before investing in these new opportunities, we can perform research calls to specific target prospects to assess their interest, gather useful feedback, and guide your efforts for a successful service launch. Additionally, we assist clients in conducting surveys with their current customers to ensure their service quality remains high and to identify any areas for improvement. Furthermore, we can strategically promote new product lines and services during the same call.

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

< $25/hr

Cost Rating

N/A

What Clients Have Said

"Kroll Communications Inc. delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet — reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

Outbound Lead Generation

Cold Email Campaign Management

Appointment Setting Services

Market Research & Prospect List Building

Customer Support Outsourcing

Churn Analysis & Retention Strategy

Voice of Customer (VoC) Programs

Locations

Headquarters

#202, 10446 122 Street NW

Edmonton, Alberta, Canada T5N 1M3

+17807179879

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