Top Information technology Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Information technology industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Information technology Customer Support Outsourcing Companies

  1. IntelligentBee logo
    IntelligentBeeProfile set up by Edverise AI
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    IntelligentBee is a European outsourcing partner specializing in Customer Support, Technical Support, IT Service Desk, and Trust & Safety. We collaborate with rapidly growing SaaS, Fintech, and E-commerce companies that seek dependable, high-quality support without the burden of creating large inter


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Iasi, Iasi, Ro

    Services Provided
    70% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    IntelligentBee offers scalable, AI-enhanced outsourcing solutions in customer and technical support, IT service desk, trust & safety, and community management for SaaS, Fintech, and e-commerce firms.

  2. Dah Reply logo
    Dah ReplyProfile set up by Edverise AI
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    Dah Reply is a Malaysian chatbot startup that enables small and medium-sized enterprises (SMEs) in Malaysia to automate common customer service functions such as answering FAQs and processing orders through its sophisticated AI chatbot. This allows human agents to concentrate on fostering relationsh


    Highlights

    $1,000+

    Min Project Size

    2-9

    Employees

    Services Provided
    20% Generative AI
    30% Custom AI Chatbot Development
    50% Customer Support Outsourcing
    AI Summary

    Dah Reply is a Malaysian startup providing AI-powered chatbots that automate customer service for SMEs, enhancing satisfaction and sales through efficient, user-centered solutions.

  3. Helpt logo
    HelptProfile set up by Edverise AI
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    24/7 live IT support based in the US. Our on-demand expert technicians function as an extension of your team, ensuring that tickets are resolved promptly and users are satisfied, allowing your team to maintain their focus.


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Irvine, California, Us

    Services Provided
    50% Customer Support Outsourcing
    50% IT Staff Augmentation
    AI Summary

    Helpt delivers 24/7 US-based IT support and AI-driven staff augmentation, seamlessly integrating expert technicians to enhance operations and ensure timely issue resolution for clients.

  4. Rudratam Tech logo
    Rudratam TechProfile set up by Edverise AI
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    Rudratam Tech has been delivering contact center solutions. Our expertise ensures a smooth and affordable integrated solution tailored to your business or organization. We specialize in creating custom solutions for companies that require unique approaches rather than one-size-fits-all options. At R


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Patna, Bihar, In

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Rudratam Tech delivers tailored contact center solutions, emphasizing affordable, integrated approaches and collaborative communication to meet unique business needs effectively.

  5. Is this your business? Become an Edverise partner & Claim Now

    Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    80% Customer Support Outsourcing
    20% Live Chat & Chatbot Implementation
    AI Summary

    Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.

  6. LTVplus logo
    LTVplusProfile set up by Edverise AI
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    LTVplus is an international outsourcing firm that enhances businesses with outstanding customer service, aiming to eliminate poor customer experiences and boost brand loyalty. Our committed teams, which include live chat agents, customer service representatives, experts in shopping cart abandonment,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    75% Customer Support Outsourcing
    15% Customer Success Program Design
    10% Churn Analysis & Retention Strategy
    AI Summary

    LTVplus is a global outsourcing company delivering expert customer service through trained teams in live chat, shopping cart abandonment, and payment recovery, enhancing brand loyalty without hidden fees.

  7. Netfor, Inc. logo
    Netfor, Inc.Profile set up by Edverise AI
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    Netfor assists businesses in streamlining their operations through dependable, people-oriented outsourcing. For over thirty years, companies from various sectors have relied on us to meticulously manage essential IT and customer experience roles. Our primary services encompass help desk support, fie


    Highlights

    $50,000+

    Min Project Size

    50-249

    Employees

    Indianapolis, Indiana, Us

    Services Provided
    75% Customer Support Outsourcing
    25% Help Center & Knowledge Base Development
    AI Summary

    Netfor, Inc. offers customizable outsourcing solutions including IT help desk, field service, and customer support, enabling businesses to enhance efficiency and customer satisfaction through domestic, responsive service models.

  8. Is this your business? Become an Edverise partner & Claim Now

    Outbound marketing is essential for B2B sales if you want to engage companies before they make a purchasing decision. However, cold outreach has significantly changed from its earlier effectiveness. Trust is at a record low due to the overwhelming number of pitches people receive, particularly for i


    Highlights

    $5,000+

    Min Project Size

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Outbound Lead Generation
    AI Summary

    Tiger Water Operations specializes in enhancing B2B outbound marketing by leveraging existing connections to improve engagement and overcome challenges posed by traditional cold outreach methods.

  9. Aceolution Inc logo
    Aceolution IncProfile set up by Edverise AI
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    At Aceolution, we help businesses grow effectively by integrating AI/ML data services with business process outsourcing (BPO) solutions. Our extensive knowledge in data annotation, data operations, and back-office process management allows us to assist organizations in various sectors in creating pr


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Taipei, Tw

    Services Provided
    15% Content Moderation Services
    35% Data Annotation Services
    50% Customer Support Outsourcing
    AI Summary

    Aceolution Inc. integrates AI/ML data services and BPO solutions, delivering precise data annotation, operations, and back-office management to support efficient digital transformation across sectors.

  10. Rooqet logo
    RooqetProfile set up by Edverise AI
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    Rooqet - Your Partner in Sales and Customer Support 🌟 About Rooqet 🌟 Rooqet serves as your leading solution for outsourcing sales and customer support. We help businesses grow and provide outstanding customer experiences. Our dedicated team of specialists focuses on sales and customer service for


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Yerevan, Am

    Services Provided
    50% Customer Support Outsourcing
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Rooqet offers specialized outsourcing in sales and customer support, delivering customized, scalable solutions with expert teams and advanced technology to enhance business growth and customer satisfaction.

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