Top Information technology Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Information technology industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Information technology Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    Cascade Answering Solutions ensures you never miss a call. We promise rapid and efficient responses with the attention your business deserves. We provide full-time answering services, overflow coverage during business hours, responses to calls outside of those hours, or a combination of these option


    Highlights

    10-49

    Employees

    Puyallup, Washington, Us

    Services Provided
    70% Customer Support Outsourcing
    10% Live Chat & Chatbot Implementation
    20% Help Center & Knowledge Base Development
    AI Summary

    Cascade Answering Solutions offers customizable virtual receptionist and call center services, providing efficient call handling, message delivery, appointment scheduling, and customer support for diverse businesses.

  2. Protel BPO logo
    Protel BPOProfile set up by Edverise AI
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    Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Belize City, Belize, Bz

    Services Provided
    70% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.

  3. Is this your business? Become an Edverise partner & Claim Now

    Sneha IT Solutions is a prominent laptop repair service based in Mohali, Chandigarh, Punjab. We offer a variety of services, including computer hardware and software repairs, data recovery, and network installation, configuration, and repair. Our aim is to deliver quality products and services at co


    Highlights

    2-9

    Employees

    Sahibzada Ajit Singh Nagar, Punjab, In

    Services Provided
    50% Other IT Consulting and SI
    50% Customer Support Outsourcing
    AI Summary

    Sneha IT Solution, based in Mohali, specializes in laptop repair, IT consulting, and customer support outsourcing, delivering tailored IT and automation services with skilled technicians and 24/7 assistance.

  4. Televerde logo
    TeleverdeProfile set up by Edverise AI
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    For almost three decades, we have offered outsourced sales, marketing, and customer experience services to leading companies across various industries and regions. Many of our clients, including several Fortune 500 firms, choose to partner with us due to our ability to deliver consistent revenue gro


    Highlights

    $250,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    250-999

    Employees

    Phoenix, Arizona, Us

    Services Provided
    35% Outbound Lead Generation
    15% Appointment Setting Services
    50% Customer Support Outsourcing
    AI Summary

    Televerde delivers outsourced sales, marketing, and customer experience services globally, driving revenue growth through scalable solutions and second-chance employment of formerly incarcerated women.

  5. ContactPoint 360 logo
    ContactPoint 360Profile set up by Edverise AI
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    ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Montreal, Quebec, Ca

    Services Provided
    70% Customer Support Outsourcing
    30% Customer Success Program Design
    AI Summary

    ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.

  6. Connext logo
    ConnextProfile set up by Edverise AI
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    We assist businesses in forming tailored teams in the Philippines, India, and Latin America to accelerate their growth. Our extensive experience in building and leading top military teams enables us to develop a unique outsourcing experience characterized by accountability, trust, transparency, and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Angeles, Central Luzon, Ph

    Services Provided
    50% Customer Support Outsourcing
    50% IT Staff Augmentation
    AI Summary

    Connext builds tailored offshore teams in the Philippines, India, and Latin America, delivering transparent, stable, and high-quality outsourcing solutions focused on accountability and client control.

  7. Cenit Inc logo
    Cenit IncProfile set up by Edverise AI
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    At Cenit Inc., we believe that geographic limits shouldn't dictate your profits. We focus on delivering premium Business Process Outsourcing (BPO) services that enable U.S. companies to reduce payroll costs by as much as 80%, all while maintaining high-quality talent. By incorporating Cenit’s commit


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    70% Customer Support Outsourcing
    15% Escalation Management Process Design
    15% Customer Success Program Design
    AI Summary

    Cenit Inc. provides premium Business Process Outsourcing services that help U.S. companies reduce payroll costs up to 80% while ensuring quality talent and seamless integration.

  8. Is this your business? Become an Edverise partner & Claim Now

    At The Call Answering, we stand out from the usual call centers. We collaborate with businesses of all sizes, customizing our services to meet your specific needs and facilitate your growth. By investing time to understand your business, we become an integral part of your team. With our 24/7 service


    Highlights

    2-9

    Employees

    Kingston upon Hull, England, Gb

    Services Provided
    50% Customer Support Outsourcing
    50% Emergency Services
    AI Summary

    The Call Answering Company offers customized 24/7 call answering services, partnering with businesses to enhance customer communication and ensure no call goes unanswered.

  9. Landskill logo
    LandskillProfile set up by Edverise AI
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    Landskill is an IT consultancy firm located in Portugal that emphasizes performance. Our main objective is to assist our partners in reaching their goals in the Information Technology sector. By concentrating on effective recruitment and talent retention strategies, we ensure a flexible service and


    Highlights

    50-249

    Employees

    Services Provided
    43% IT Staff Augmentation
    7% Other IT Consulting and SI
    50% Customer Support Outsourcing
    AI Summary

    Landskill is a Portuguese IT consultancy specializing in performance-driven solutions, focusing on effective recruitment and talent retention to support clients' information technology objectives.

  10. HelpSquad logo
    HelpSquadProfile set up by Edverise AI
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    HelpSquad is a managed customer service and virtual assistant firm catering to various sectors, including healthcare, e-commerce, SaaS, legal, and real estate. Recognized as a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a leading BPO, Top Email Support Services Company, and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Doylestown, Pennsylvania, Us

    Services Provided
    60% Customer Support Outsourcing
    25% Live Chat & Chatbot Implementation
    15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    HelpSquad provides 24/7 managed customer service and virtual assistant solutions across healthcare, e-commerce, SaaS, legal, and real estate with scalable, AI-assisted human support.

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