Cascade Answering Solutions ensures you never miss a call. We promise rapid and efficient responses with the attention your business deserves. We provide full-time answering services, overflow coverage during business hours, responses to calls outside of those hours, or a combination of these options. Whether you represent a large medical practice needing a contact center to connect patients with providers, or a small business owner who is overwhelmed with calls and concerned about missing important communications or potential clients, you’ve come to the right place. Our virtual receptionists are currently handling calls for other businesses by taking messages, contacting on-call staff, processing orders, scheduling appointments, and providing general customer support. We aim to act as an extension of your business, maintaining professionalism and integrity in every interaction. Our call center services can be customized to meet your specific requirements. With our standard answering service, you only pay for the time our team is on the phone—no hidden costs. While you are unavailable, our professional answering service can: - Take messages and deliver them via email, SMS, fax, or a secure paging portal - Transfer calls to you or your on-call team members - Schedule appointments using your online calendar - Dispatch your staff through our smart dispatching system - Handle order processing and sales inquiries - Arrange reservations - And much more!