Top Live Chat & Chatbot Implementation Companies

A high-performing Live Chat & Chatbot Implementation solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Live Chat & Chatbot Implementation companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 6, 2026

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344 Companies

List of the Best Live Chat & Chatbot Implementation Agencies

SWITCH360Profile set up by Edverise AI
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SWITCH360 is an award-winning company specializing in customer service, business process outsourcing, and back-office solutions. Our wide array of clients enables us to manage their business operations around the clock, every day of the year, regardless of the services required. Each day, numerous c
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Services Provided
35% Live Chat & Chatbot Implementation
65% Customer Support Outsourcing
40% Content Moderation Services
60% Data Annotation Services
AI Summary
“SWITCH360 is an award-winning provider of 24/7 customer service and business process outsourcing, delivering comprehensive back-office solutions that enhance customer experience, reduce costs, and improve satisfaction.”
Transact GlobalProfile set up by Edverise AI
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Transact Global is an ITES and BPO company with 15 years of experience, recognized as a trustworthy partner for businesses in various sectors. We have cultivated extensive knowledge in several key areas…
Highlights
$5,000+
Min Project Size
50-99
Avg Hourly Rate
1000-9999
Employees
Bengaluru, Karnataka, In
Services Provided
100% Operational Process Consulting
50% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Transact Global is a trusted ITES and BPO provider with 15 years of experience, delivering business consulting, operational improvements, and comprehensive customer support solutions across industries.”
Synapse Agents LLCProfile set up by Edverise AI
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Synapse is a bilingual BPO partner for service-oriented businesses. We streamline people, processes, and data to transform your operations from relying on WhatsApp, spreadsheets, and scattered calls into a clear, measurable workflow. Our remote team manages your front-line tasks, including calls, Wh
Highlights
<25
Avg Hourly Rate
10-49
Employees
Services Provided
45% Customer Support Outsourcing
15% Live Chat & Chatbot Implementation
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
15% Customer Success Program Design
AI Summary
“Synapse Agents LLC offers bilingual BPO services, streamlining operations and customer communications for service industries through remote team management and automation within client CRMs.”
After Hours LineProfile set up by Edverise AI
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AfterHoursLine assists home service providers in retaining emergency jobs beyond regular hours. Designed for various trades including plumbing, HVAC, electrical, restoration, locksmithing, garage door services, and more, AfterHoursLine offers 24/7 call answering, emergency call screening, and techni
Highlights
2-9
Employees
Santa Clarita, California, Us
Services Provided
70% Customer Support Outsourcing
30% Live Chat & Chatbot Implementation
100% Custom AI Chatbot Development
AI Summary
“AfterHoursLine offers 24/7 call answering and emergency dispatching for home service providers, enhancing customer service and job retention while minimizing technician disruptions and staff costs.”
DialAmericaProfile set up by Edverise AI
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”
Rm1 Coders Hub Software SolutionsProfile set up by Edverise AI
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RM1 Coders Hub is an all-in-one IT and BPO solutions provider that assists businesses in developing, managing, and expanding their operations. We focus on creating web and mobile applications, APIs, admin panels, integrations, and offering continuous maintenance and upgrades. In addition to our tech
Highlights
$100,000+
Min Project Size
25-49
Avg Hourly Rate
50-249
Employees
Hyderabad, Telangana, In
Services Provided+4 Services
30% Custom Web Application Development
25% Mobile App Development (iOS & Android)
25% API Development & Integration
5% E-Commerce Development
AI Summary
“RM1 Coders Hub provides comprehensive IT and BPO services, including app development, integrations, and call center support, ensuring quality, timely delivery, and strong client partnerships.”
SmartFirmProfile set up by Edverise AI
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SmartFirm is a comprehensive marketing and automation solution tailored for accountants, bookkeepers, and tax professionals. We assist firms in attracting clients who are a better match, responding quickly, and expanding without the need for additional hires. Our integrated platform features tools s
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
2-9
Employees
Services Provided+2 Services
40% Email Marketing & Automation
30% SMS Marketing
30% Search Engine Optimization (SEO)
20% Customer Support Outsourcing
AI Summary
“SmartFirm offers an integrated marketing and automation platform for accounting professionals, enhancing client acquisition, communication, and operational efficiency to support business growth without extra staff.”
OxyvinProfile set up by Edverise AI
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Oxyvin is a provider of telemarketing and customer service solutions, offering both local and global BPO services. They deliver a contact center platform along with adaptable staffing options. Their fully-featured cloud contact center platform allows customers to initiate inbound and outbound teleca
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Bengaluru, Karnataka, In
Services Provided
50% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
10% Escalation Management Process Design
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Oxyvin offers global telemarketing and customer service solutions through a comprehensive cloud contact center platform and skilled BPO agents, enhancing customer acquisition and support efficiently.”
Angel Call HandlingProfile set up by Edverise AI
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Angel Call Handling specializes in offering inbound and outbound call management, marketing campaigns, and live chat services for businesses. We collaborate with companies to enhance their brand while providing top-notch service, prioritizing security and confidentiality. When you engage Angel Call
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
2-9
Employees
Andover, England, Gb
Services Provided
70% Customer Support Outsourcing
30% Live Chat & Chatbot Implementation
60% Outbound Lead Generation
40% Appointment Setting Services
AI Summary
“Angel Call Handling provides customized inbound/outbound call management, marketing campaigns, live chat, and voicemail services, prioritizing security, brand alignment, and professional customer engagement.”
Nerv (Now Hikko)Profile set up by Edverise AI
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
70% Custom AI Chatbot Development
30% Conversational AI & Voice Assistant Development
50% Operational Process Consulting
40% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”

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