H
High Performance
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2020
Year Founded
ABOUT HIGH PERFORMANCE
Empowering Connections. Elevating Performance
High Performance is a prominent provider of call center outsourcing and business process solutions, based in Erbil and Baghdad, Iraq, with additional offices in Dubai and Pakistan. We offer a range of services, including multilingual call center operations, customer acquisition, back office and shared services, workforce management, IT support, and digital solutions, all aimed at enhancing organizational efficiency and increasing customer satisfaction. With extensive experience, a 95% satisfaction rate, and a team of over 500 professionals, we collaborate with international clients to deliver dependable, scalable, and human-centered solutions. Our operations run 24/7, and our proficiency in Arabic, Kurdish, and English allows us to effectively connect businesses with their customers using innovative and flexible communication services.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% CRM Consulting and SI
100% Sales Process Consulting
60% Live Chat & Chatbot Implementation
40% Customer Support Outsourcing
About the Team
OUR STORY
High Performance is a leading outsourcing partner in the Middle East, dedicated to enhancing customer experiences through advanced BPO solutions, intelligent automation, and agile service delivery. Specializing in call center operations, workforce management, and scalable outsourcing models, the company thrives on its multilingual team fluent in Kurdish, Arabic, and English, serving various industries regionally. Committed to operational excellence, High Performance integrates human empathy with AI to deliver personalized service while adhering to ISO-certified and COPC-aligned standards for data security and regulatory compliance. With expertise spanning telecom, retail, healthcare, and technology, the company employs global methodologies like Lean and Six Sigma to ensure efficient, high-quality processes, supported by rigorous training and structured governance. Operating in Iraq, UAE, and Pakistan, High Performance
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr