Top Telecommunications Escalation Management Process Design Companies

Discover Escalation Management Process Design companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

75 Companies

Top Telecommunications Escalation Management Process Design Companies

SignificoProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Welcome to Significo – your reliable ally for multilingual customer support and customized BPO solutions throughout Europe. Located in Croatia, Significo provides outstanding customer experience services 24/7, 365 days a year, across all major communication platforms. Our team of native-speaking sup
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
50-249
Employees
Zagreb, Grad Zagreb, Hr
Services Provided+4 Services
7% Customer Success Program Design
4% Escalation Management Process Design
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
3% Help Center & Knowledge Base Development
AI Summary
“Significo delivers multilingual customer support and tailored BPO solutions across Europe, integrating advanced CRM tools to enhance service quality, operational efficiency, and customer satisfaction.”
AmevalueProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Amevalue serves as a strategic partner for Customer Experience (CX), overseeing your entire front-line operations, which include Phone, Email, Live Chat, Social Media, and Technical Support. Unlike traditional BPOs that merely provide agents, we act as an integrated extension of your organization. W
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Warszawa, Masovian, Pl
Services Provided+1 Services
40% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
15% Customer Success Program Design
10% Escalation Management Process Design
AI Summary
“Amevalue partners with organizations to deliver integrated, multilingual omnichannel customer experience solutions using dedicated teams and proprietary AI, enhancing support, retention, and growth.”
BOULOU BLUEProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At Boulou Blue Ltd., our goal is to meet all your business requirements, from acquiring customers to providing excellent customer service. We handle the challenging tasks so you don’t have to. Join us as we strive to exceed industry benchmarks. Our agents are well-trained and prepared to tackle all
Highlights
$1,000+
Min Project Size
50-249
Employees
Boca Raton, Florida, Us
Services Provided+5 Services
18% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
13% Live Chat & Chatbot Implementation
AI Summary
“Boulou Blue Ltd. provides comprehensive customer experience outsourcing, including contact centers, teleservices, support, and back-office solutions, enabling businesses to enhance service and focus on core operations.”
Red Shore SolutionsProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Red Shore Solutions serves as your strategic partner in enhancing customer support and IT services by offering managed outsourcing, staff augmentation, systems integration, and hands-on consulting.
Highlights
$25,000+
Min Project Size
25-49
Avg Hourly Rate
50-249
Employees
Services Provided
43% Customer Support Outsourcing
7% Escalation Management Process Design
50% Other IT Consulting and SI
AI Summary
“Red Shore Solutions provides comprehensive managed outsourcing, staff augmentation, systems integration, and consulting services, enhancing customer support and IT operations for diverse clients.”
IntouchCXProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
IntouchCX is a worldwide customer experience management firm that focuses on providing outsourced support, sales, and technical services across a variety of industries. Established in Winnipeg, Canada, IntouchCX has evolved into a significant player in the business process outsourcing (BPO) sector,
Highlights
$50,000+
Min Project Size
<25
Avg Hourly Rate
10000+
Employees
Winnipeg, Manitoba, Ca
Services Provided
27% Customer Support Outsourcing
7% Escalation Management Process Design
33% Content Moderation Services
33% Sales Development Representative (SDR) Services
AI Summary
“IntouchCX is a global customer experience firm offering outsourced support, sales, and technical services using AI and analytics to enhance personalized, multilingual customer interactions across industries.”
DG BPOProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
DG BPO aims to provide exceptional value to businesses of all sizes in the US. As the economy becomes more globalized, American companies face greater challenges in competing with international firms that possess extensive resources and capital. DG BPO assists US businesses in enhancing their resour
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Services Provided+2 Services
30% Customer Support Outsourcing
13% Escalation Management Process Design
7% Help Center & Knowledge Base Development
20% Outbound Lead Generation
AI Summary
“DG BPO enhances the resourcefulness and efficiency of US businesses by delivering comprehensive outsourcing solutions that help them compete effectively in the global market.”
CoAgents UKProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
CoAgents is a specialized infrastructure company that replaces outdated UK call centers with autonomous AI agents capable of handling voice and omnichannel interactions with a response time of under 350ms. We fundamentally oppose the conventional SaaS approach of providing tools that businesses need
Highlights
$1,000+
Min Project Size
10-49
Employees
London, England, Gb
Services Provided+5 Services
17% Custom AI Chatbot Development
13% AI Agent & Multi-Agent System Development
3% AI Strategy & Roadmap Consulting
17% Customer Support Outsourcing
AI Summary
“CoAgents UK delivers autonomous AI agents replacing traditional call centers, integrating real-time CRM data to enhance sales and support, enabling efficient, secure, and profitable 24/7 customer interactions.”
Growup TechnologiesProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Growup's Virtual Assistants possess vast experience. Every VA must undergo a thorough vetting process prior to being matched with a client. This guarantees that your dedicated VA will be both qualified and ready to handle the tasks you require assistance with, relieving you of some of your workload!
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
10-49
Employees
Gurugram, Haryana, In
Services Provided+3 Services
15% Outbound Lead Generation
13% Sales Development Representative (SDR) Services
10% Lead Scoring & Qualification
13% Appointment Setting Services
AI Summary
“Growup Technologies delivers expert virtual assistant, sales outsourcing, and customer support services, ensuring qualified workforce and tailored solutions to enhance business efficiency and client satisfaction.”
Essentiel Outsourcing S.LProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
With more than 20 years of experience in managing international services, we focus on increasing customer value through process centralization and the implementation of best practices in both B2C and B2B markets worldwide. Our expertise enables us to optimize operations and enhance service efficienc
Highlights
<25
Avg Hourly Rate
50-249
Employees
Barcelona, Catalonia, Es
Services Provided+4 Services
30% Customer Support Outsourcing
15% Customer Success Program Design
8% Help Center & Knowledge Base Development
10% NPS & Customer Satisfaction Research
AI Summary
“Essentiel Outsourcing S.L. specializes in global, multilingual customer service and process optimization, delivering customized, high-quality omnichannel solutions that enhance customer engagement and drive business growth.”
HiredSupportProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided+8 Services
13% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
4% Churn Analysis & Retention Strategy
AI Summary
“HiredSupport offers award-winning 24/7 customer service and business process outsourcing across industries, enhancing operations with solutions including call centers, data services, and virtual assistance.”

«Previous 1 24 5 6 7 8 Next»

Latest insights & expert perspectives

Explore data-backed surveys with inputs from top industry experts.

Trust & Reviews

B2B Reviews Are Dying What Comes Next?

For the past decade, online reviews have been the default trust signal for B2B buyers. Before signing a contract with an agency, you check their Clutc

Nihar Ranjan Rout

B2B Strategy

The Discovery Gap: Why Great Work Isn't Enough Anymore

There was a time when doing exceptional work was enough to build a thriving agency. The work spoke for itself. Clients referred you. Reputation compou

Akash Mahapatra

Industry Trends

The Era of the Directory Is Over. Here's What's Replacing It.

The B2B directory had a good run. For two decades, it was the primary infrastructure connecting buyers with service providers a digital marketplace bu

Nihar Ranjan Rout

Check All Our Blogs

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.