BOULOU BLUE
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Overview
$1,000+
Min Project Size
50 - 249
Employees
2020
Year Founded
ABOUT BOULOU BLUE
BUSINESS PROCESS OUTSOURCING
At Boulou Blue Ltd., our goal is to meet all your business requirements, from acquiring customers to providing excellent customer service. We handle the challenging tasks so you don’t have to. Join us as we strive to exceed industry benchmarks. Our agents are well-trained and prepared to tackle all your customer service needs, schedule appointments, and conduct customer service surveys for your organization, allowing you to concentrate on your daily operations. Boulou Blue serves as a customer experience (CX) outsourcing partner for both startups and Fortune 500 companies, offering a range of services including outsourcing, contact centers, teleservices, email and chat support, account management, and back-office solutions.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$1,000+
Min Project Size
50 - 249
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided+1 Services
35% Customer Support Outsourcing
10% Customer Success Program Design
10% Help Center & Knowledge Base Development
25% Live Chat & Chatbot Implementation
20% Escalation Management Process Design
35% Outbound Lead Generation
35% Sales Development Representative (SDR) Services
20% Appointment Setting Services
About the Team
OUR STORY
Boulou BPO transcends traditional outsourcing by delivering personalized, tech-enhanced support tailored to client goals. With global operations in the U.S., Jamaica, and India, they provide scalable, cost-effective solutions featuring bilingual talent and unwavering quality. Their comprehensive services encompass inbound and outbound voice support, multi-channel customer engagement, and efficient back office operations that streamline workflows and enhance operational efficiency. Upholding brand integrity is paramount, as reflected in their Trust & Safety Protocol, which proactively manages risks through fraud detection, content moderation, and reputation monitoring. Their collaborative onboarding process ensures systems and agents align with client objectives and brand voice. Recognized among the Top 100 Global Outsourcing Providers, Boulou BPO is a strategic partner committed to driving growth and excellence from day one.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
