Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Voxtron is a specialist in Customer Engagement and Digital Transformation powered by AI, assisting organizations in rethinking their customer interactions, improving operations, and speeding up growth. By integrating intelligent automation, data-driven insights, and advanced customer experience tech


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Dubai, Dubayy, Ae

    Services Provided+14 Services
    3% AI Strategy & Roadmap Consulting
    2% LLM Integration & Prompt Engineering
    4% Custom AI Chatbot Development
    2% Robotic Process Automation (RPA)
    AI Summary

    “Voxtron Middle East LLC specializes in AI-powered customer engagement, offering CRM, ERP consulting, automation, and digital transformation solutions to enhance operations and growth across industries.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Welcome to Blueberryspft, your top choice for comprehensive e-commerce solutions designed to excel in the EU, UK, and USA markets. We specialize in careful management of marketplace accounts, providing expert advice and strategic insights to enhance your online visibility. Our cutting-edge graphic d


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Vadodara, Gujarat, In

    Services Provided+14 Services
    10% Advertising Services
    10% Ecommerce Marketing
    5% Offshore Back-office Services
    5% Branding Services
    AI Summary

    “Blueberrysoft delivers comprehensive e-commerce solutions across EU, UK, and USA markets, specializing in account management, graphic design, brand stores, marketing, reporting, and customer support.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Daythree is an award-winning global provider of business services, focusing on business and knowledge processes, human capital, and IT services for clients worldwide. Our expertise lies in enhancing Customer Experience through the use of technology. As organizations strive to boost performance and s


    Highlights

    1000-9999

    Employees

    Shah Alam, Selangor, My

    Services Provided+5 Services
    33% Business Intelligence (BI) Dashboard Development
    17% Operational Process Consulting
    13% Customer Experience (CX) Strategy
    3% Market Research & Competitive Intelligence
    AI Summary

    “Daythree is a global business services provider specializing in business processes, human capital, and IT solutions, enhancing customer experience and operational efficiency through technology and expertise.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Reduce your labor costs by as much as 80% with GetSavvyVA's professional services for only $7 per hour! Our goal is to support business owners in achieving success by offering dependable and tailored virtual assistant services. We understand that managing a business can be challenging, and we're her


    Highlights

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Kelowna, British Columbia, Ca

    Services Provided+10 Services
    5% Lead Scoring & Qualification
    8% Outbound Lead Generation
    3% Appointment Setting Services
    4% Digital Strategy
    AI Summary

    “GetSavvyVA offers diverse virtual assistant services including sales, marketing, branding, software development, and customer support, enabling businesses to reduce labor costs and enhance growth efficiently.”

  5. Is this your business? Become an Edverise partner & Claim Now

    HatchTechs offers IT and digital services, encompassing application and software development, cloud solutions, and business process outsourcing such as technical support and live chat services. Additionally, they focus on enhancing customer engagement, managing online reputation, social media market


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Dubai, Dubayy, Ae

    Services Provided+5 Services
    20% Mobile App Development (iOS & Android)
    8% Search Engine Optimization (SEO)
    8% Social Media Marketing
    4% Content Marketing Strategy
    AI Summary

    “HatchTechs UAE delivers comprehensive IT and digital solutions including software development, cloud services, BPO, customer engagement, online reputation, and marketing to enhance business performance.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Wave 66 offers exceptional and customized IT, design, and digital marketing solutions that transform your business practices. We specialize in creating memorable brands that stand out.


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Kozhikode, Kerala, In

    Services Provided+33 Services
    2% AI Strategy & Roadmap Consulting
    2% Machine Learning Model Development
    2% Custom AI Chatbot Development
    3% Other IT Consulting and SI
    AI Summary

    “Wave 66 delivers tailored IT, design, AI, marketing, and customer support solutions that enhance brand identity, digital presence, and operational efficiency across diverse industries.”

  7. Is this your business? Become an Edverise partner & Claim Now

    Ukraine is reaching out💙💛 Welcome to YourITSoft! We are a development company focused on delivering business-oriented solutions with outstanding product quality. We clarify your objectives, delve into your workflows, and craft solutions tailored to your project needs. Our offerings include (though


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+2 Services
    22% Custom Web Application Development
    11% Mobile App Development (iOS & Android)
    20% Custom AI Chatbot Development
    13% LLM Integration & Prompt Engineering
    AI Summary

    “Your IT Soft is a Ukrainian development company delivering tailored web and mobile solutions, integrating AI tools, and specializing in VoIP, contact center, and custom software with proven quality.”

  8. Is this your business? Become an Edverise partner & Claim Now

    We focus on developing and executing sophisticated IT solutions that foster digitization, automation, and business expansion. Here’s how we can assist you: - Software and IT consulting - Mobile and web applications - Websites - Online stores and e-commerce solutions - Custom system development - U


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Wroclaw, Lower Silesian, Pl

    Services Provided+10 Services
    6% Other IT Consulting and SI
    1% ECM Consulting and SI
    5% BI & Big Data Consulting & SI
    3% ERP Consulting and SI
    AI Summary

    “GBBW delivers advanced IT solutions including software consulting, custom development, AI integration, and automation to support digitization, business growth, and seamless digital experiences across platforms.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Customer Experience Consulting is a firm specializing in the design and implementation of operational systems that enhance modern customer experiences. While many businesses invest in customer support teams, CRM systems, and customer success strategies, the operational framework connecting these are


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Services Provided+5 Services
    38% Operational Process Consulting
    13% Customer Experience (CX) Strategy
    5% Customer Support Outsourcing
    10% Customer Success Program Design
    AI Summary

    “Customer Experience Consulting specializes in designing integrated operational systems that unify support, onboarding, account management, and analytics to enhance scalable, proactive customer experience management.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Buimb Digital is a digital marketing agency that acts as a key ally for businesses aiming to succeed in the online realm. By harnessing their knowledge and employing various digital marketing strategies, agencies assist businesses in enhancing brand visibility, attracting specific audiences, engagin


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided+30 Services
    3% Custom Web Application Development
    3% E-Commerce Development
    3% Mobile App Development (iOS & Android)
    3% API Development & Integration
    AI Summary

    “Buimb Digital Marketing specializes in delivering comprehensive digital marketing solutions, enhancing online presence and driving business growth through strategic campaigns and innovative technologies.”

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