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Daythree Business Services

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Overview

1000 - 9999

Employees

2008

Year Founded

ABOUT DAYTHREE BUSINESS SERVICES

Optimizing Customer Experience through Technology

Daythree is an award-winning global provider of business services, focusing on business and knowledge processes, human capital, and IT services for clients worldwide. Our expertise lies in enhancing Customer Experience through the use of technology. As organizations strive to boost performance and stay competitive in the global market, collaborating with a consultative business service provider is a tactic they employ to lower operating costs, access specialized skills, adapt to evolving technologies and regulations, enhance efficiency, and reallocate resources toward their core business functions. As a prominent business service provider in the region, Daythree boasts a young and dynamic team that blends expertise in process automation with experience to optimize operational results for our clients. From initial concept to process development and eventual operations, we establish best practices to meet and manage service level expectations within the industry.
LANGUAGES SPOKEN
EnglishMalay
HIGHLIGHTS

1000 - 9999

Employees

2008

Year Founded

Services
Focus
Industries
Clients
Services Provided+1 Services
100% Business Intelligence (BI) Dashboard Development
50% Operational Process Consulting
40% Customer Experience (CX) Strategy
10% Market Research & Competitive Intelligence
20% Help Center & Knowledge Base Development
35% Customer Success Program Design
15% Live Chat & Chatbot Implementation
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)

About the Team

OUR STORY
Daythree is an acclaimed business process management firm specializing in customer experience lifecycle management. Known for blending insights and innovative strategies, the company excels in crafting customer experience hubs that enable brands to engage effectively with their clients. By leveraging multiple digital channels alongside advanced technologies, Daythree enhances service interactions and ensures efficient resolution of customer inquiries. Their commitment to delivering superior customer experiences distinguishes them in the industry, making them a trusted partner for businesses aiming to improve communication and service quality.

Locations

Headquarters

Level 8, Tower 7, UOA Business Park No 1, Jalan Pengaturcara U1/51A, Seksyen U1, Shah Alam

Shah Alam, Selangor, Malaysia 40150
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