Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 6, 2026

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2,363 Companies

List of the Best Customer Support Outsourcing Agencies

Apex AmericaProfile set up by Edverise AI
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Our strong work methodology, industry-leading technology, and expert team allow us to create and manage efficient interactions. We adapt to the dynamic market to fulfill your requirements. As your partner in BPO Contact Center and Customer Experience, we strive to contribute to your company's succes
Highlights
$10,000+
Min Project Size
10000+
Employees
Cordoba, Cordoba, Ar
Services Provided+3 Services
40% Customer Success Program Design
40% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
20% Customer Support Outsourcing
100% Content Moderation Services
AI Summary
“Apex America, a leading Latin American BPO firm with 20 years' expertise, delivers innovative customer experience solutions across multiple channels, enhancing client brand loyalty and revenue.”
RolesPilotProfile set up by Edverise AI
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RolesPilot is a platform for sourcing tech talent tailored for businesses seeking to quickly and effectively hire skilled software developers, engineers, designers, system architects, project and product managers, and other technology professionals. With extensive experience in staffing and enterpri
Highlights
50-249
Employees
Services Provided+9 Services
10% Other IT Consulting and SI
5% Workflow Automation (Zapier / Make / n8n)
35% IT Staff Augmentation
5% LLM Integration & Prompt Engineering
AI Summary
“RolesPilot is a US-based platform specializing in sourcing and managing vetted tech talent across software development, project management, and design, delivering flexible hiring and team augmentation solutions globally.”
Synergy ToolsProfile set up by Edverise AI
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Consider the advantages and savings of integrating 16 tools into an ERP-style solution that allows you to manage your entire business, including emails, within a single, user-friendly platform. Eliminate the hassle of handling various tools; Synergy Tools consolidates CRM, lead management, email mar
Highlights
50-99
Avg Hourly Rate
Services Provided+12 Services
20% Robotic Process Automation (RPA)
20% Workflow Automation (Zapier / Make / n8n)
20% CRM Consulting and SI
5% Custom AI Chatbot Development
AI Summary
“Synergy Tools offers an integrated ERP-style platform consolidating CRM, lead management, email marketing, analytics, and automation, enabling comprehensive business and sales process management in one system.”
Quickupp SoftechProfile set up by Edverise AI
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Quickupp Softech is a worldwide technology and digital solutions provider offering comprehensive services aimed at helping brands grow quickly, operate intelligently, and achieve predictable revenue. We cater to clients in the USA, UK, Canada, UAE, India, Australia, and beyond. Our main areas of exp
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
10-49
Employees
Pimpri-Chinchwad, Maharashtra, In
Services Provided+10 Services
60% Go-to-Market Strategy
40% Operational Process Consulting
25% Digital Strategy
25% Performance Marketing
AI Summary
“Quickupp Softech delivers integrated technology, digital marketing, design, and business support solutions globally, enabling clients to accelerate growth, optimize operations, and achieve measurable results.”
EPlanet GlobalProfile set up by Edverise AI
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We are the trailblazers in the BPO sector, serving as the foremost provider of advanced business process outsourcing solutions and services. Our goal is to assist organizations of all sizes and across various industries in optimizing their efficiency, minimizing costs, and refining their operations.
Highlights
1000-9999
Employees
Karachi, Sindh, Pk
Services Provided+7 Services
60% Change Management Consulting
40% Go-to-Market Strategy
20% Customer Onboarding Design
10% Voice of Customer (VoC) Programs
AI Summary
“EPlanet Global is a leading BPO and IT company offering business consulting, customer support, and AI-driven IT augmentation to optimize operations and drive digital transformation.”
EdifyProfile set up by Edverise AI
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Edify is a cloud-based company that provides ready-made products for customer support and office communication, as well as REST APIs for developers. We incorporate machine learning and natural language processing for ongoing analysis and insights. Our platform seamlessly integrates with Salesforce a
Highlights
10-49
Employees
Carmel, Indiana, Us
Services Provided+2 Services
40% Custom Web Application Development
60% API Development & Integration
70% Machine Learning Model Development
30% Conversational AI & Voice Assistant Development
AI Summary
“Edify is a cloud-based software company offering AI-powered customer support and communication solutions, integrating platforms like Salesforce and Zendesk to unify communication channels through custom APIs.”
WERVAS Virtual Assistant ServicesProfile set up by Edverise AI
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At WERVAS, we equip businesses with a distinctive blend of human virtual assistance and AI-driven solutions. Initially established as a reliable provider of human virtual assistants, we have now expanded to offer cutting-edge AI services aimed at transforming business operations and promoting growth
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Services Provided+7 Services
10% Generative AI
40% Custom AI Chatbot Development
35% Conversational AI & Voice Assistant Development
15% Workflow Automation (Zapier / Make / n8n)
AI Summary
“WERVAS delivers integrated virtual assistant and AI-driven solutions, enhancing business operations, customer engagement, and lead management to save time and drive revenue growth.”
Turritopsis Consulting LLCProfile set up by Edverise AI
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Turritopsis Consulting focuses on refining both inbound and outbound call strategies to boost customer interaction and foster business expansion. The company offers customized solutions aimed at enhancing communication methods, improving call efficiency, and ensuring high customer satisfaction. With
Highlights
<25
Avg Hourly Rate
10-49
Employees
Services Provided+6 Services
85% Operational Process Consulting
15% Market Research & Competitive Intelligence
20% Customer Support Outsourcing
15% Customer Success Program Design
AI Summary
“Turritopsis Consulting specializes in optimizing inbound and outbound call strategies, enhancing communication efficiency, and improving customer satisfaction through tailored solutions and expert guidance.”
SmartFirmProfile set up by Edverise AI
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SmartFirm is a comprehensive marketing and automation solution tailored for accountants, bookkeepers, and tax professionals. We assist firms in attracting clients who are a better match, responding quickly, and expanding without the need for additional hires. Our integrated platform features tools s
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
2-9
Employees
Services Provided+2 Services
40% Email Marketing & Automation
30% SMS Marketing
30% Search Engine Optimization (SEO)
20% Customer Support Outsourcing
AI Summary
“SmartFirm offers an integrated marketing and automation platform for accounting professionals, enhancing client acquisition, communication, and operational efficiency to support business growth without extra staff.”
Nerv (Now Hikko)Profile set up by Edverise AI
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
70% Custom AI Chatbot Development
30% Conversational AI & Voice Assistant Development
50% Operational Process Consulting
40% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”

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