Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Talk Bpo
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Talk Bpo (Ireland) Ltd boasts nearly 40 years of collective professional experience. The company has been actively involved in the BPO sector for over 18 years across Australia, India, Great Britain, and Northern Ireland. This experience can be leveraged either directly through Talk Bpo (Ireland) Lt
Highlights
10-49
Employees
Dublin, Leinster, Ie
Services Provided+8 Services
13% AI Strategy & Roadmap Consulting
12% Machine Learning Model Development
9% Customer Support Outsourcing
6% Help Center & Knowledge Base Development
AI Summary
“Talk Bpo offers over 18 years of global BPO expertise, delivering services in sales, market research, appointment setting, customer service, and virtual assistance through experienced teams and partners.”
SwiftCall
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SwiftCall creates personalized AI voice agents, phone receptionists, and business automation processes for small and medium-sized enterprises. Our AI receptionists operate around the clock, handling calls, qualifying leads, scheduling appointments, and directing conversations to your staff. We also
Highlights
2-9
Employees
Services Provided+7 Services
3% AI Strategy & Roadmap Consulting
5% Generative AI
8% AI Agent & Multi-Agent System Development
10% Custom AI Chatbot Development
AI Summary
“SwiftCall provides custom AI-driven voice agents, receptionists, and automation solutions for SMEs, enhancing call management, lead qualification, scheduling, and business process efficiency nationwide.”
Staff Outsourcing Solutions
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Staff Outsourcing Solutions operates on principles of customer advocacy and efficiency, providing services that enhance customer experience and foster loyalty. Based in Cebu City, Philippines, they boast a modern, top-tier facility designed to maximize business outcomes. Their offerings encompass cu
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Cebu City, Central Visayas, Ph
Services Provided+23 Services
14% IT Staff Augmentation
6% Other IT Consulting and SI
2% Go-to-Market Strategy
2% Business Model Design & Validation
AI Summary
“Staff Outsourcing Solutions in Cebu City delivers comprehensive on-site services—including customer support, IT, e-commerce, and HR—focusing on efficiency, flexibility, and enhancing client business outcomes.”
3D PLUS GH
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3D PLUS GH is an IT services firm located in Ghana, founded in 2003, that focuses on providing innovative business solutions, including cloud services, software development, and IT consulting. We enable businesses by delivering personalized digital solutions designed to address the specific needs of
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Services Provided+6 Services
10% API Development & Integration
10% QA & Software Testing
10% Customer Support Outsourcing
10% Content Moderation Services
AI Summary
“3D PLUS GH, established in 2003 in Ghana, offers IT services including cloud solutions, software development, and consulting, specializing in fintech and IT sector digital transformation.”
JMO Partners
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We customize our services to accommodate teams of all sizes, from daily assistance to long-term planning—whether you're a solo startup or a company with 250 employees.
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Crowborough, England, Gb
Services Provided+14 Services
1% MLOps & Model Deployment Infrastructure
4% Workflow Automation (Zapier / Make / n8n)
3% IT Staff Augmentation
1% AI Model Fine-Tuning & Training
AI Summary
“JMO Partners provides tailored support and strategic planning services adaptable to businesses ranging from solo startups to companies with up to 250 employees.”
KloudMax IT Technologies
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KloudMax IT Solutions is a full-service technology provider that focuses on delivering innovative and affordable services for businesses of any size. We take pride in our ability to offer customized solutions tailored to the specific needs of our clients. Our team of seasoned professionals is commit
Highlights
10-49
Employees
Services Provided+14 Services
11% Mobile App Development (iOS & Android)
2% E-Commerce Development
5% Mobile App UI Design
4% UX Research & Usability Testing
AI Summary
“KloudMax IT Technologies delivers customized IT solutions across software development, UI/UX design, digital marketing, branding, customer support, sales, IT infrastructure, and AI automation, enhancing client growth and efficiency.”
Support Wise
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We assist businesses in realizing their full potential and fostering growth. Support Wise collaborates with companies to harness their capabilities and promote expansion through unique solutions and services.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
33% Web App UI Design
33% Other IT Consulting and SI
17% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
10% Help Center & Knowledge Base Development
AI Summary
“Support Wise partners with businesses to unlock their potential and drive growth by delivering tailored solutions and services that enhance capabilities and promote expansion.”
FutureCloud Consulting
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FutureCloudConsulting is an expanding cloud consulting and outsourcing firm located in Visakhapatnam and Hyderabad. We offer outstanding consulting solutions and outsourcing services to clients around the globe. Our team is composed of certified consultants and experts well-versed in various CRM and
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+14 Services
3% AI Strategy & Roadmap Consulting
2% Workflow Automation (Zapier / Make / n8n)
3% Machine Learning Model Development
2% IT Staff Augmentation
AI Summary
“FutureCloud Consulting delivers expert cloud, AI, software development, and strategic consulting services, empowering global clients with tailored digital transformation, integration, and customer experience solutions.”
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Yespeal technologies
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Hello from Yespeal Technologies! I am a business consultant with Yespeal Technologies, a comprehensive IT solution provider. I have carefully reviewed your project description and am confident that my team can deliver it on time and to your satisfaction. I would greatly appreciate it if you could pr
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Hubli, Karnataka, In
Services Provided+14 Services
10% Customer Support Outsourcing
10% Other IT Consulting and SI
7% Mobile App Development (iOS & Android)
7% Custom Web Application Development
AI Summary
“Yespeal Technologies is an Indian IT firm specializing in software and mobile app development, web design, hosting, and data analytics, leveraging diverse technologies to deliver quality solutions.”
Husslix
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Husslix is a marketing firm driven by artificial intelligence.
Highlights
Services Provided+8 Services
7% AI Strategy & Roadmap Consulting
2% AI Agent & Multi-Agent System Development
2% IT Staff Augmentation
7% Generative AI
AI Summary
“Husslix is a marketing firm leveraging artificial intelligence to deliver innovative marketing solutions, enhancing client engagement and driving strategic growth across diverse business sectors.”

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Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

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