Talk Bpo
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Overview
10 - 49
Employees
2008
Year Founded
ABOUT TALK BPO
Knowledge. Process. Outsource
Talk Bpo (Ireland) Ltd boasts nearly 40 years of collective professional experience. The company has been actively involved in the BPO sector for over 18 years across Australia, India, Great Britain, and Northern Ireland. This experience can be leveraged either directly through Talk Bpo (Ireland) Ltd or in collaboration with one of their specialized partners in areas such as sales, market research, appointment setting, customer service, and online virtual assistance, among others.
LANGUAGES SPOKEN
EnglishGerman
HIGHLIGHTS
10 - 49
Employees
2008
Year Founded
Services
Focus
Industries
Clients
Services Provided+4 Services
50% AI Strategy & Roadmap Consulting
50% Machine Learning Model Development
35% Customer Support Outsourcing
25% Help Center & Knowledge Base Development
15% Live Chat & Chatbot Implementation
25% Customer Success Program Design
25% Outbound Lead Generation
40% Appointment Setting Services
About the Team
OUR STORY
Our company is led by co-founders Michael Ó ‘Conroy, MBACo-Founder and Director, and Mariecris Ó ‘Conroy, BSc ITCo-Founder and Director, whose leadership shapes our strategic direction. We are supported by a diverse team of associates and consultants worldwide, including Dr. Ernesto Cordero in Canada, Kevin O Doherty as Financial Controller, Steve Wyer covering Australia and New Zealand, Jaime Marin in South America, Joe Beale handling UK and Africa, Sandy Gilles focusing on Financial Management in Australia, Samer Zoubian in the Middle East, Robert Jette consulting in the USA, Canada & Philippines, and Noel Curran in Ireland. This global network enables us to provide comprehensive and localized expertise to our clients across multiple regions.
