Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    In addition to savings, we offer extensive experience and insights across a variety of fields, starting at just $10 per hour.


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Davao City, Davao, Ph

    Services Provided+1 Services
    25% Conversion Rate Optimization (CRO)
    25% Marketing Services
    25% Email Marketing & Automation
    15% Offshore Back-office Services
    AI Summary

    “SDT CORE INC. provides cost-effective services with extensive expertise across multiple fields, starting at $10 per hour, delivering broad professional solutions to diverse client needs.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Highpoint Services Network Philippines, Inc. (HSN) is a full-service provider of ICT and business solutions. HSN helps businesses by offering tailored and affordable ICT services and solutions. The company's objective is to provide its partners with essential support and effective solutions to enhan


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Mandaluyong, Western Visayas, Ph

    Services Provided+6 Services
    3% Help Center & Knowledge Base Development
    4% Live Chat & Chatbot Implementation
    6% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    4% Customer Success Program Design
    AI Summary

    “HSN Philippines, Inc. delivers comprehensive ICT and business solutions including customer support, sales development, IT management, digital marketing, and AI-driven automation to optimize client operations and growth.”

  3. Is this your business? Become an Edverise partner & Claim Now

    We are an emerging agency dedicated to creating stunning web experiences tailored to our clients' specific needs. Our goal is to transform the digital landscape of our IT services. We aspire to empower local businesses by crafting impactful experiences that help them excel in their respective indust


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    In

    Services Provided+1 Services
    30% Search Engine Optimization (SEO)
    30% Custom Web Application Development
    20% Product UX Strategy
    15% Graphic Design
    AI Summary

    “Webspot Technologies is a dynamic agency specializing in custom web, mobile app, and software development, offering comprehensive digital solutions and creative services to empower diverse businesses globally.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Bereiten Sie Ihr kleines oder mittleres Unternehmen auf die digitale Zukunft vor. Wir bieten die ideale Lösung, die von Ihrer Präsenz auf großen Online-Plattformen bis zu einer umfassenden Website-Lösung reicht. Unser Ziel ist es, Ihnen zu helfen, mehr Kunden zu gewinnen und Ihr Unternehmen im digit


    Highlights

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Prishtina, Xk

    Services Provided+25 Services
    1% Blockchain & Web3 Development
    3% Mobile App Development (iOS & Android)
    6% Custom Web Application Development
    3% E-Commerce Development
    AI Summary

    “W1A L.L.C. empowers small and medium businesses with digital solutions, from online platform presence to comprehensive websites, enhancing visibility and customer acquisition in the digital space.”

  5. Is this your business? Become an Edverise partner & Claim Now

    We utilize brand insights to create impactful content and connect with individuals through experiences that encourage genuine interaction. We transform narratives into dialogues, impressions into connections, and campaigns into outcomes.


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Jaipur, Rajasthan, In

    Services Provided+29 Services
    2% ERP & CRM Development
    3% Frontend Development
    1% Mobile App Development (iOS & Android)
    1% E-Commerce Development
    AI Summary

    “GypsyBud leverages brand insights to craft impactful content and experiences, transforming narratives into genuine interactions that drive meaningful connections and measurable campaign outcomes.”

  6. Is this your business? Become an Edverise partner & Claim Now

    We are a startup located in Raipur, Chhattisgarh, having launched our journey in early April 2023. Since then, we have aspired to achieve significant growth in the upcoming years. Our team is driven by a passion for creativity, believing in the transformative capabilities of illustration and design


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Raipur, Chhattisgarh, In

    Services Provided+22 Services
    6% Custom Web Application Development
    4% Mobile App Development (iOS & Android)
    2% E-Commerce Development
    3% Backend Development
    AI Summary

    “Ravali Tech, an Indian startup, offers diverse IT solutions including software development, UI/UX, branding, digital marketing, and customer support, aiming to automate workflows and drive business growth.”

  7. Is this your business? Become an Edverise partner & Claim Now

    QuickVoice is a no-code platform that allows the deployment of voice AI agents to automate phone calls across various industries. It is tailored for businesses seeking intelligent and scalable communication solutions. QuickVoice allows teams to quickly establish virtual receptionists, customer suppo


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+3 Services
    3% AI Strategy & Roadmap Consulting
    12% AI Agent & Multi-Agent System Development
    10% Custom AI Chatbot Development
    15% Live Chat & Chatbot Implementation
    AI Summary

    “QuickVoice is a no-code voice AI platform enabling businesses to automate phone interactions, enhancing customer service and operational efficiency across industries with compliance and integration support.”

  8. Is this your business? Become an Edverise partner & Claim Now

    At BMHT, we have a long-standing history of collaboration with our partners and are prepared to provide you with cost-effective software solutions and IT services, including website design, application development, and blockchain services. Our team is dedicated to creating sustainable business solut


    Highlights

    50-249

    Employees

    Vancouver, British Columbia, Ca

    Services Provided+11 Services
    9% Blockchain & Web3 Development
    5% E-Commerce Development
    6% Mobile App Development (iOS & Android)
    4% Custom Web Application Development
    AI Summary

    “BMHT delivers innovative, cost-effective IT solutions including software, mobile apps, blockchain, and consultancy services, supporting diverse industries for enhanced business outcomes and technology advancement.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Levievs – Your Partner in Custom Software and Marketing Excellence Levievs is a premier software development and marketing firm located in Israel, boasting over 25 years of industry experience. We focus on developing impactful web platforms, mobile applications, and cloud solutions that help busine


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Tel Aviv-Yafo, Il

    Services Provided+28 Services
    2% Code Review & Technical Audits
    2% SaaS Product Development
    2% Mobile App Development (iOS & Android)
    2% Legacy System Modernization
    AI Summary

    “Levievs, an Israeli software and marketing firm with over 25 years experience, delivers custom software, cloud solutions, AI, and digital marketing to startups and enterprises globally.”

  10. Is this your business? Become an Edverise partner & Claim Now

    You envision the project we bring to life to validate our positions in the digital realm.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+2 Services
    20% Brand Identity Design
    14% Marketing Collateral Design
    15% Customer Support Outsourcing
    18% Live Chat & Chatbot Implementation
    AI Summary

    “Rocket Consulting integrates branding, customer support outsourcing, and UX/UI design to deliver comprehensive digital solutions that enhance brand identity, user experience, and customer engagement.”

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