Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    We are achieving results for companies in over 50 industries worldwide. We enable businesses of all sizes to expand through innovative marketing and sales strategies, technology, and by fostering valuable partnerships. 🤝


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+4 Services
    14% Partnership & Channel Strategy
    6% Go-to-Market Strategy
    12% Customer Success Program Design
    8% Customer Support Outsourcing
    AI Summary

    “Morning Leads drives business growth across 50+ industries globally by leveraging innovative marketing, sales strategies, technology, and strategic partnerships to support companies of all sizes.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Brinztech is an IT outsourcing firm located in Dubai, offering a wide range of IT solutions and End-User Computing (EUC) services. Their primary goal is to assist businesses in scaling their operations without the need to increase their internal IT workforce. Here are some highlights about Brinztech


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+15 Services
    6% Other IT Consulting and SI
    2% ECM Consulting and SI
    5% IT Staff Augmentation
    1% ERP Consulting and SI
    AI Summary

    “Brinztech is a Dubai-based IT outsourcing firm offering comprehensive IT and End-User Computing services, enabling scalable, cost-effective, and secure technology solutions with 24/7 support.”

  3. Is this your business? Become an Edverise partner & Claim Now

    We are a new startup based in the city seeking partner companies to collaborate with us on various projects and products. Our team consists of seasoned developers with strong backgrounds in creating applications, both web and mobile, as well as expertise in SEO. Each team member has between 3 to 6 y


    Highlights

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Pk

    Services Provided+2 Services
    35% Mobile App Development (iOS & Android)
    35% Custom Web Application Development
    10% Web App UI Design
    7% Logo Design
    AI Summary

    “Virtuinformatics was a startup specializing in web, mobile development, SEO, and API integration, delivering diverse projects across real estate, cryptocurrency, and retail sectors.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Novatra Solution is a remote partner for marketing and digital operations, catering to small businesses, startups, and service-oriented brands aiming for faster, smarter, and leaner growth. Our expertise lies in assisting companies to refine their systems, automate workflows, and enhance customer ac


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+11 Services
    10% Brand Identity Design
    4% Pitch Deck & Presentation Design
    6% Marketing Collateral Design
    10% Custom Web Application Development
    AI Summary

    “Novatra Solution partners remotely with small businesses and startups worldwide, delivering marketing, automation, and business process outsourcing to drive scalable, efficient digital growth and customer acquisition.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Welcome to Codeviz Technologies, where innovation and creativity converge! We are an energetic IT services provider and a comprehensive marketing agency, committed to delivering a distinctive combination of digital skills and marketing know-how. Our goal is to elevate your business by implementing c


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+20 Services
    3% Custom Web Application Development
    3% API Development & Integration
    1% Legacy System Modernization
    1% QA & Software Testing
    AI Summary

    “Codeviz Technologies is a dynamic IT and marketing agency delivering innovative digital solutions and creative strategies to enhance business growth and audience engagement.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Smartec Marketing: Elevating Your Brand in the Digital Realm Smartec Marketing, an essential division of Smartec Web Services, focuses on advancing brands in the global digital arena. Operating in both Morocco and the United States, we provide exceptional expertise to a wide-ranging international cu


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+33 Services
    4% Custom Web Application Development
    1% Blockchain & Web3 Development
    3% API Development & Integration
    1% QA & Software Testing
    AI Summary

    “Smartec Web Services delivers comprehensive digital marketing solutions across Morocco and the US, enhancing brand presence and supporting global clients in their digital growth journey.”

  7. Is this your business? Become an Edverise partner & Claim Now

    Welcome to Aunii.io – Your Ally in Digital Transformation! At Aunii.io, we focus on providing advanced digital solutions designed to empower businesses and foster growth. As a progressive software company, we merge innovation, expertise, and creativity to help our clients succeed in the digital land


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+2 Services
    30% Mobile App Development (iOS & Android)
    30% Custom Web Application Development
    15% Software Development Services
    10% Product UX Strategy
    AI Summary

    “Aunii.io delivers innovative digital solutions including web development, digital marketing, SEO, content creation, and ERP systems to empower businesses and foster growth globally.”

  8. Is this your business? Become an Edverise partner & Claim Now

    We are a performance-focused agency specializing in design, technology, marketing, and support, providing unlimited services at a cost-effective flat-rate fee. We assist businesses of all sizes in scaling up by harnessing the potential of digital transformation! With our high-quality digital solutio


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Houston, Texas, Us

    Services Provided+18 Services
    6% E-Commerce Development
    6% Web App UI Design
    5% Advertising Services
    5% Branding Services
    AI Summary

    “n3tworth is a performance-driven agency delivering comprehensive digital solutions across design, technology, marketing, sales, and customer support, enabling businesses to scale efficiently with expert assistance.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Omni Support Solutions provides a comprehensive array of services designed to improve business operations for organizations of all sizes. With a completely U.S.-based team, Omni focuses on customer service, reception/scheduling, and business process outsourcing (BPO). The company assists businesses


    Highlights

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+8 Services
    10% Customer Support Outsourcing
    3% Customer Success Program Design
    2% Help Center & Knowledge Base Development
    2% Churn Analysis & Retention Strategy
    AI Summary

    “Omni Support Solutions offers scalable, U.S.-based customer service and business process outsourcing tailored to diverse industries, enhancing operational efficiency and supporting organizational growth worldwide.”

  10. Is this your business? Become an Edverise partner & Claim Now

    A Barcelona-based international digital marketing consultant who specializes in full-stack solutions, creating profitable, creative, innovative, and multilingual campaigns.


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    Barcelona, Catalonia, Es

    Services Provided+7 Services
    50% Search Engine Optimization (SEO)
    15% Email Marketing & Automation
    10% Content Marketing Strategy
    10% Digital Strategy
    AI Summary

    “Barna Marketing is a Barcelona-based digital marketing consultancy offering full-stack, multilingual solutions that drive profitable, innovative, and creative campaigns across diverse markets.”

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