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Omni Support Solutions

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Overview

< $25/hr

Avg Hourly Rate

2 - 9

Employees

2024

Year Founded

ABOUT OMNI SUPPORT SOLUTIONS

Omni - the Solution for Support/Secretarial Needs

Omni Support Solutions provides a comprehensive array of services designed to improve business operations for organizations of all sizes. With a completely U.S.-based team, Omni focuses on customer service, reception/scheduling, and business process outsourcing (BPO). The company assists businesses in optimizing their workflows and enhancing efficiency. Their end-to-end solutions range from inbound and outbound customer support to back-office functions like data entry and order management. Omni's capacity to scale its services makes it a perfect partner for both startups and large corporations. Central to Omni Support Solutions is its dedication to flexibility and customization. Acknowledging that every business is unique, they adapt their services to meet the specific needs of each client. Whether supporting a growing e-commerce company with 24/7 customer service or providing complex tech support for a startup, Omni adjusts accordingly to ensure seamless operations and high customer satisfaction. With a global reach and a commitment to building long-lasting relationships, Omni Support Solutions is focused on assisting companies in scaling effectively and achieving their business objectives. Their knowledgeable team is experienced in delivering dependable and efficient support across various sectors, establishing them as a reliable partner for businesses looking to outsource essential operations. Inquire about our promotions for new customers!
LANGUAGES SPOKEN
English
HIGHLIGHTS

< $25/hr

Avg Hourly Rate

2 - 9

Employees

2024

Year Founded

Services
Focus
Industries
Clients
Services Provided+4 Services
30% Customer Support Outsourcing
10% Customer Success Program Design
5% Help Center & Knowledge Base Development
5% Churn Analysis & Retention Strategy
5% NPS & Customer Satisfaction Research
5% Live Chat & Chatbot Implementation
5% Escalation Management Process Design
5% Voice of Customer (VoC) Programs

Projects & Clients

Project Size & Rate
Average Hourly Rate

< $25/hr

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