Top Medical Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Medical industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

589 Companies

Top Medical Customer Support Outsourcing Companies

The Hour - Back Office and Virtual Assistant Services
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The Hour is a U.S.-based provider of Business Process Outsourcing (BPO) and Virtual Assistant services, focusing on Insurance Operations, Real Estate, E-commerce, and Healthcare Outsourcing. We specialize in offering remote team support tailored for startups, small and medium-sized enterprises (SMEs
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Great Neck Plaza, New York, Us
Services Provided
50% Customer Support Outsourcing
10% Customer Success Program Design
15% Help Center & Knowledge Base Development
25% Live Chat & Chatbot Implementation
AI Summary
“The Hour provides outsourced virtual assistant and back-office services, leveraging AI to support diverse sectors including insurance, real estate, e-commerce, and healthcare for scalable business growth.”
Droidal LLC
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At Droidal, we assist healthcare organizations in improving their operations by reducing costs and significantly enhancing efficiency with our Automation as a Service, driven by Robotic Process Automation (RPA) and Artificial Intelligence (AI). Our goal is to eradicate millions of hours spent annual
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Chennai, Tamil Nadu, In
Services Provided+1 Services
19% Robotic Process Automation (RPA)
6% AI Strategy & Roadmap Consulting
25% Digital Strategy
25% Operational Process Consulting
AI Summary
“Droidal LLC enhances healthcare operations by providing Automation as a Service leveraging RPA and AI to reduce costs and improve efficiency in administrative tasks.”
Artifactory d.o.o.
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We are an operational outsourcing partner based in Serbia, boasting over a decade of experience in supporting organizations in the healthcare, clinical research, and technology sectors. Our expertise encompasses Customer Support, Business Operations, Product Support, Customer Success Management, and
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Belgrade, Rs
Services Provided+1 Services
23% Other IT Consulting and SI
10% ECM Consulting and SI
20% Content Moderation Services
14% Data Annotation Services
AI Summary
“Artifactory d.o.o. is a Serbian outsourcing partner with 10+ years supporting healthcare, clinical research, and tech sectors through structured, compliance-driven customer and operational services.”
Hugo Inc.
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Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Chicago, Illinois, Us
Services Provided+2 Services
45% Customer Support Outsourcing
15% Offshore Back-office Services
10% Content Moderation Services
10% Data Annotation Services
AI Summary
“Hugo is a global leader providing customer care, data annotation, and marketplace operations for digital-native brands, partnering with top companies through skilled, multilingual 24/7 teams.”
Backend Communications
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Backend Communications serves as your primary contact center, providing efficient support for both sales and customer service. We manage a variety of communication channels—email, chat, WhatsApp, SMS, phone calls, and social media—guaranteeing that every interaction is effortless, professional, and
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
10% Social Media Marketing
40% Other Digital Marketing
50% Customer Support Outsourcing
AI Summary
“Backend Communications offers comprehensive contact center services across multiple channels, delivering professional sales and customer support to enhance business growth and customer satisfaction.”
Vision Sync Solutions
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Vision Sync Solutions is a US-based business process outsourcing (BPO) provider with operational centers in the Philippines and India. Our goal is to assist businesses in optimizing various functions including customer support, call center operations, CCTV monitoring, finance and accounting, payroll
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
21% Financial Advisory & Consulting
15% Payroll Services
14% Security Guard Services
AI Summary
“Vision Sync Solutions, a US-based BPO with centers in the Philippines and India, offers versatile outsourcing services including customer support, finance, payroll, CCTV monitoring, and tech support with scalable, quality-driven teams.”
DialAmerica
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”
Contact Center Solutions
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We focus on handling incoming and outgoing calls, providing email assistance, offering chat support, and managing data entry tasks.
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Quatre Bornes, Mu
Services Provided
50% Customer Support Outsourcing
50% Data Entry
AI Summary
“Contact Center Solutions specializes in managing customer interactions through calls, emails, chat support, and data entry, delivering comprehensive communication and service management.”
B Squared Media LLC
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Large Firm Outcomes. Boutique Agency Commitment. Fed up with typical social media marketing strategies? Is your leadership team continuously asking for evidence of social media’s value? At B Squared Media, we think social media marketing should be about fostering conversations rather than just runni
Highlights
$5,000+
Min Project Size
$150+/hr
Avg Hourly Rate
Services Provided
50% Customer Support Outsourcing
20% Pay Per Click
30% Social Media Marketing
AI Summary
“B Squared Media LLC delivers tailored social media marketing and customer service solutions focused on personalized engagement, fostering conversations, and driving results across diverse industries.”
Welsend
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Welsend offers customer engagement solutions that take advantage of competitive benefits from China, the Philippines, and Malaysia, including lower labor costs, high-quality talent, strong infrastructure, and favorable government policies. The company operates delivery centers in 26 cities across th
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Weifang, Shandong, Cn
Services Provided
40% Customer Support Outsourcing
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% CRM Consulting and SI
AI Summary
“Welsend delivers comprehensive, cost-efficient customer engagement services across China, the Philippines, and Malaysia, leveraging local talent and technology to serve diverse multinational clients effectively.”

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