Hugo Inc.
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2017
Year Founded
ABOUT HUGO INC.
🏅Best Customer Support & Call Center Solutions
Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for innovative startups and renowned brands like TikTok, Meta, Google, Faire, and Outschool, we elevate your operations with a strong emphasis on quality, a multilingual, 24/7 delivery model, and a highly skilled workforce. Our headquarters is located in Chicago, IL, and we have a global team of over 4,500 members. Wherever you require assistance, we have the ideal team to help you succeed. For general inquiries, please reach out to sales@hugotech.co.
LANGUAGES SPOKEN
EnglishSpanishArabicBengaliHindiRussianPortugueseJapaneseGermanKoreanFrenchTurkishVietnameseTeluguCantoneseMarathiTamilItalianPolishUkrainianPersianMalayalamKannadaRomanianAzerbaijaniBurmeseThaiDutchHebrewCzechSerbianBulgarianEstonianSlovenianCroatianFinnishSwedishNorwegianGeorgianFilipino
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2017
Year Founded
Services
Focus
Industries
Clients
Services Provided
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
70% Customer Support Outsourcing
15% Content Moderation Services
85% Data Annotation Services
50% Sales Copywriting & Proposal Writing
50% Outbound Lead Generation
About the Team
OUR STORY
Our Journey Hugo was established to transform customer experience in the digital age. What started as a concept to enhance outsourced support has evolved into a worldwide customer experience organization catering to innovative, rapidly expanding global enterprises. By integrating carefully chosen talent with AI-driven processes, we provide top-notch omnichannel support tailored for future-oriented companies. We are committed to creating teams that mirror your brand and adapt as you progress.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria 102215
