Top Medical Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Medical industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

585 Companies

Top Medical Customer Support Outsourcing Companies

CCIG MedProfile set up by Edverise AI
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We are a team of skilled professionals in the Contact Center industry, united to provide exceptional telemedical services to our clients. As a key component of the CCIG Group Capital Company, we have accumulated over 20 years of experience in delivering extensive Contact Center services. We are reco
Highlights
$25-49/hr
Avg Hourly Rate
50-249
Employees
Wroclaw, Pl
Services Provided+4 Services
17% Customer Support Outsourcing
5% Customer Success Program Design
7% Live Chat & Chatbot Implementation
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“CCIG Med is a leading Polish contact center with over 20 years of experience, offering comprehensive telemedical and multichannel business communication services across 13 branches.”
Matrix MSPProfile set up by Edverise AI
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Matrix MSP is a prominent IT consulting and managed services provider located in Washington DC, Maryland, and Virginia, catering to small and medium-sized businesses as well as non-profit organizations. We offer a range of services, including IT helpdesk support (both remotely and on-site), system m
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Alexandria, Virginia, Us
Services Provided+3 Services
5% BI & Big Data Consulting & SI
20% Cloud Consulting & SI
8% ERP Consulting and SI
8% IT Staff Augmentation
AI Summary
“Matrix MSP provides tailored IT consulting and managed services including helpdesk support, system monitoring, disaster recovery, cybersecurity, and cloud migration for SMBs and nonprofits.”
C
Call Center ConciergeProfile set up by Edverise AI
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Call Center Concierge, located in Miami, is a leading global outsourcing firm specializing in call center solutions. We are proud to showcase a carefully selected portfolio of 15 top-quality BPO providers from 14 countries, featuring over 45,000 agents who cater to more than 350 clients around the g
Highlights
$50,000+
Min Project Size
2-9
Employees
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Call Center Concierge is a Miami-based global outsourcing firm offering diverse, cost-effective BPO solutions with 15 top providers, serving 350+ clients across multiple regions and industries.”
The Hour - Back Office and Virtual Assistant ServicesProfile set up by Edverise AI
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The Hour is a U.S.-based provider of Business Process Outsourcing (BPO) and Virtual Assistant services, focusing on Insurance Operations, Real Estate, E-commerce, and Healthcare Outsourcing. We specialize in offering remote team support tailored for startups, small and medium-sized enterprises (SMEs
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Great Neck Plaza, New York, Us
Services Provided
50% Customer Support Outsourcing
10% Customer Success Program Design
15% Help Center & Knowledge Base Development
25% Live Chat & Chatbot Implementation
AI Summary
“The Hour provides outsourced virtual assistant and back-office services, leveraging AI to support diverse sectors including insurance, real estate, e-commerce, and healthcare for scalable business growth.”
Droidal LLCProfile set up by Edverise AI
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At Droidal, we assist healthcare organizations in improving their operations by reducing costs and significantly enhancing efficiency with our Automation as a Service, driven by Robotic Process Automation (RPA) and Artificial Intelligence (AI). Our goal is to eradicate millions of hours spent annual
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Chennai, Tamil Nadu, In
Services Provided+1 Services
19% Robotic Process Automation (RPA)
6% AI Strategy & Roadmap Consulting
25% Digital Strategy
25% Operational Process Consulting
AI Summary
“Droidal LLC enhances healthcare operations by providing Automation as a Service leveraging RPA and AI to reduce costs and improve efficiency in administrative tasks.”
Artifactory d.o.o.Profile set up by Edverise AI
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We are an operational outsourcing partner based in Serbia, boasting over a decade of experience in supporting organizations in the healthcare, clinical research, and technology sectors. Our expertise encompasses Customer Support, Business Operations, Product Support, Customer Success Management, and
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Belgrade, Rs
Services Provided+1 Services
23% Other IT Consulting and SI
10% ECM Consulting and SI
20% Content Moderation Services
14% Data Annotation Services
AI Summary
“Artifactory d.o.o. is a Serbian outsourcing partner with 10+ years supporting healthcare, clinical research, and tech sectors through structured, compliance-driven customer and operational services.”
Backend CommunicationsProfile set up by Edverise AI
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Backend Communications serves as your primary contact center, providing efficient support for both sales and customer service. We manage a variety of communication channels—email, chat, WhatsApp, SMS, phone calls, and social media—guaranteeing that every interaction is effortless, professional, and
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
10% Social Media Marketing
40% Other Digital Marketing
50% Customer Support Outsourcing
AI Summary
“Backend Communications offers comprehensive contact center services across multiple channels, delivering professional sales and customer support to enhance business growth and customer satisfaction.”
Vision Sync SolutionsProfile set up by Edverise AI
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Vision Sync Solutions is a US-based business process outsourcing (BPO) provider with operational centers in the Philippines and India. Our goal is to assist businesses in optimizing various functions including customer support, call center operations, CCTV monitoring, finance and accounting, payroll
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
21% Financial Advisory & Consulting
15% Payroll Services
14% Security Guard Services
AI Summary
“Vision Sync Solutions, a US-based BPO with centers in the Philippines and India, offers versatile outsourcing services including customer support, finance, payroll, CCTV monitoring, and tech support with scalable, quality-driven teams.”
Contact Center SolutionsProfile set up by Edverise AI
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We focus on handling incoming and outgoing calls, providing email assistance, offering chat support, and managing data entry tasks.
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Quatre Bornes, Mu
Services Provided
50% Customer Support Outsourcing
50% Data Entry
AI Summary
“Contact Center Solutions specializes in managing customer interactions through calls, emails, chat support, and data entry, delivering comprehensive communication and service management.”
DialAmericaProfile set up by Edverise AI
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”

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