Top Legal Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Legal industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

201 Companies

Top Legal Customer Support Outsourcing Companies

Contacts Plus Spike
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At Contacts Plus Spike, we aspire to be a driving force for transformative customer experiences around the world. We foresee a future in which businesses flourish through exceptional customer interaction, fueled by our cutting-edge and tailored outsourcing solutions.
Highlights
$10,000+
Min Project Size
10-49
Employees
Services Provided
70% Customer Support Outsourcing
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Contacts Plus Spike specializes in delivering customized outsourcing solutions that enhance customer interactions, empowering businesses globally to achieve transformative and exceptional customer experiences.”
LawyerLine™
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Around-the-clock bilingual answering with smooth CRM integration. We offer tailored call management, potential client intake, consultation payment processing, outbound calling, appointment booking, and intelligent call blocking. Our CRM integration works effortlessly with Clio, Rocket Matter, Nextiv
Highlights
< $25/hr
Avg Hourly Rate
250-999
Employees
Bernards, New Jersey, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Software Development Services
AI Summary
“LawyerLine™ provides 24/7 bilingual answering services tailored exclusively for law firms, integrating seamlessly with major legal CRMs to manage calls, client intake, payments, and appointments.”
Top Customer Service
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Over the last ten years, we have provided outstanding service experiences for startups, growing companies, and Fortune 500 brands worldwide. As an award-winning customer experience firm, we are relied upon by industry leaders such as Lenovo, DoorDash, ClassPass, and Getaround. Our expertise spans va
Highlights
$1,000+
Min Project Size
250-999
Employees
Brooklyn, New York, Us
Services Provided
65% Customer Support Outsourcing
15% Data Annotation Services
10% Offshore Back-office Services
10% Content Moderation Services
AI Summary
“Top Customer Service is an award-winning global firm delivering scalable, multilingual customer experience solutions across industries, driving loyalty, growth, and brand integrity for startups to Fortune 500s.”
ContactPoint 360
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ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Vallu
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VALLU is leading the charge in transforming communication between clients and law firms, offering a premium answering service that combines the personal touch of human interaction with the accuracy of cutting-edge technology. Built on the foundation of improving the client-lawyer relationship, VALLU
Highlights
10-49
Employees
Mesa, Arizona, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Legal Services
AI Summary
“VALLU delivers premium, customized legal call answering services combining human empathy with advanced technology to enhance client communication, appointment scheduling, and law firm operational efficiency.”
HelpSquad
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HelpSquad is a managed customer service and virtual assistant firm catering to various sectors, including healthcare, e-commerce, SaaS, legal, and real estate. Recognized as a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a leading BPO, Top Email Support Services Company, and
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Doylestown, Pennsylvania, Us
Services Provided
60% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“HelpSquad provides 24/7 managed customer service and virtual assistant solutions across healthcare, e-commerce, SaaS, legal, and real estate with scalable, AI-assisted human support.”
LEX Reception
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LEX Reception is a dedicated team of legal receptionists committed to professionalism, friendliness, and 24/7 support for law firms. With over a decade of legal expertise, we understand how to match our tone, procedures, and terminology to suit your practice. This requires both experience and attent
Highlights
250-999
Employees
Services Provided
33% Customer Support Outsourcing
33% Appointment Setting Services
22% Client Success Management
12% Integration Services
AI Summary
“LEX Reception provides 24/7 professional legal receptionist services, offering personalized client interactions, legal intake management, consultation scheduling, and seamless CRM integrations to support law firm operations.”
HiLivePro (Officense)
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HiLivePro offers the highest level of customization, attentiveness to customers, and a personable reception service. We collaborate with businesses to ensure that every customer is appreciated and never encounters a voicemail when attempting to contact you. HiLivePro is a service provided by OFFICEN
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Baltimore, Maryland, Us
Services Provided
30% Operational Process Consulting
10% Market Research & Competitive Intelligence
10% Business Plan Development
50% Customer Support Outsourcing
AI Summary
“HiLivePro by OFFICENSE offers personalized live answering and flexible office solutions, enhancing client communication and supporting diverse businesses with tailored services and consulting.”
Real Receptionist
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How Real Receptionist Operates Getting started with Real Receptionist is a straightforward and quick process! Our consultants will assist you every step of the way, ensuring that you feel completely confident when we go live. 1. KEEP YOUR NUMBER: You can either transfer your existing landline numb
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Cape Town, Western Cape, Za
Services Provided
50% Customer Support Outsourcing
50% Virtual Receptionist
AI Summary
“Real Receptionist offers professional call answering services, forwarding calls and messages with personalized greetings, enhancing client satisfaction and projecting a polished business image.”
Verbatim Virtual Receptionists
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A UK-based company provides professional, dedicated, and friendly virtual receptionist, call center, telephone answering, and web chat answering services. Verbatim offers a 30-day trial with a money-back guarantee, and 99% of those who use the service continue to stay with them.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Thatcham, Berkshire, Gb
Services Provided
50% Customer Support Outsourcing
50% Virtual Receptionist
AI Summary
“Verbatim Virtual Receptionists is a UK-based provider offering professional virtual receptionist, call center, telephone answering, and web chat services with a 30-day trial and high retention.”

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