Real Receptionist
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2019
Year Founded
ABOUT REAL RECEPTIONIST
Real Receptionists to help your business grow
How Real Receptionist Operates
Getting started with Real Receptionist is a straightforward and quick process! Our consultants will assist you every step of the way, ensuring that you feel completely confident when we go live.
1. KEEP YOUR NUMBER: You can either transfer your existing landline number to us or acquire a new landline number (such as 021, 031, etc.) from us.
2. CLIENTS CALL: Incoming calls will be directed to the ARC Team of Real Receptionists.
3. WE ANSWER: A friendly receptionist will greet the caller using your personalized greeting.
4. WE TRANSFER: We’ll route the call to you or your colleagues, whether you're at work or on your mobile. If you're unavailable, we'll take a message and send it to you via email.
5. YOUR CLIENTS LOVE YOU EVEN MORE: With improved customer satisfaction, your business will be positioned for success!
6. PROFESSIONAL IMAGE: Displaying a landline number and having it answered by a professional receptionist will enhance your business's profile and establish a polished image for your customers and brand.
LANGUAGES SPOKEN
AfrikaansEnglishXhosaZulu
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2019
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
100% Virtual Receptionist
About the Team
OUR STORY
Real Receptionist was founded by the creators of Arc Tech, a telecom company in Cape Town, South Africa, after recognizing the need for more than just telephone systems—they saw clients needed live call answering services. They launched virtual receptionists targeting small businesses lacking resources for full-time receptionists. Their service appeals to tradespeople and start-ups, like delivery firms, medical and beauty professionals, and contractors, who benefit from a professional landline presence and managing calls amid busy hands-on work. Slightly larger firms with overloaded employees can maintain productivity knowing calls are answered and prioritized. Additionally, larger businesses use their service for overflow and backup support. During COVID-19, Real Receptionist adapted by facilitating remote call handling, demonstrating their commitment to flexible, cost-effective, and professional communication solutions.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
