
LEX Reception
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Overview
250 - 999
Employees
2012
Year Founded
ABOUT LEX RECEPTION
We handle your calls so you can focus on your firm
LEX Reception is a dedicated team of legal receptionists committed to professionalism, friendliness, and 24/7 support for law firms. With over a decade of legal expertise, we understand how to match our tone, procedures, and terminology to suit your practice. This requires both experience and attention to detail. Our focus is entirely on you, acting as your ambassadors. Every call is a top priority, ensuring your clients feel acknowledged. Our receptionists are skilled in managing legal intake and scheduling consultations to foster strong relationships. We offer more than just a legal answering service; all our plans come with essential tools to assist in managing your practice, such as live chat and a mobile app. LEX Reception also supports integration with numerous leading CRM systems like Clio, PracticePanther, and MyCase, and we’ll guide you through these integrations for a smooth experience. We promise to deliver human interaction, not automated responses. The client experience thrives on genuine connections, and your callers want to be understood—this is only achievable when they speak to a real person. That's why we guarantee the use of real receptionists, never bots or AI. Our approachable team will help establish meaningful, lasting relationships with your clients, enhancing your reputation.
LANGUAGES SPOKEN
English
HIGHLIGHTS
250 - 999
Employees
2012
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
100% Appointment Setting Services
65% Client Success Management
35% Integration Services
About the Team
OUR STORY
LEX Reception is dedicated to enhancing client relationships for legal firms by providing a personalized answering service built on over 12 years of experience. Understanding that meaningful client engagement stems from authentic human interaction, LEX commits to using real receptionists rather than automated bots or AI, ensuring every caller feels genuinely heard. This approach fosters strong, lasting connections that help firms build their reputations. Beyond fostering better communication, LEX Reception is also environmentally conscious, pledging to plant a tree for every customer each month, contributing to a sustainable future while supporting the growth of the legal professionals they serve.