Contacts Plus Spike
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Overview
$10,000+
Min Project Size
10 - 49
Employees
2004
Year Founded
ABOUT CONTACTS PLUS SPIKE
The Voice Of Excellence
At Contacts Plus Spike, we aspire to be a driving force for transformative customer experiences around the world. We foresee a future in which businesses flourish through exceptional customer interaction, fueled by our cutting-edge and tailored outsourcing solutions.
Languages Spoken
English
HIGHLIGHTS
$10,000+
Min Project Size
10 - 49
Employees
2004
Year Founded
Services
Focus
Industries
Clients
Services Provided
70% Customer Support Outsourcing
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
About the Team
OUR STORY
Contacts Plus Spike, based in Cairo and established in 2023, builds upon over 20 years of expertise from its predecessor, Contacts Plus, founded in 2004. Specializing in contact center and outsourcing services, CPS supports businesses across the MENA region with customer support, sales, BPO, HR, and IT outsourcing. The company prides itself on integrating advanced technology, global best practices, and internationally recognized standards like BenchmarkPortal to enhance performance and reduce operational costs. Emphasizing ethical conduct, transparency, and a team-oriented culture, CPS invests in compassionate, well-trained agents to deliver superior customer experiences. Committed to innovation, diversity, and community engagement, CPS aims to be the premier contact center provider in the region, driving client success and expanding globally while fostering a dynamic, inclusive workplace.
Projects & Clients
Project Size & Rate
Minimum Project Size
$10,000+
