Founded 25 years ago from the frustration with unreliable business telephone answering services, Verbatim was created to fill a vital gap in customer service. The founder, initially engaged in publishing local business directories, recognized the need for dependable call handling when a persistent difficulty in reaching contacts was resolved by an outsourced call answering solution. Since its inception in 1997, Verbatim has employed customized call answering software, tailored to clients' needs unlike generic alternatives. The company boasts a close-knit team of thirteen experienced personal assistants who provide professional, adaptable, and courteous service, ensuring every call is handled with care and reliability, available even during night hours. Clients benefit from a 30-day, risk-free, money-back guarantee, emphasizing Verbatim's commitment to outstanding, personalized service.