Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

Techsculp
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Techsculp is a dynamic and forward-thinking digital transformation firm, offering a wide range of services designed to enhance your brand's digital journey. Our dedicated team is focused on driving business growth, building resilience, and promoting success through a thorough digital transformation
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Services Provided+19 Services
11% Mobile App Development (iOS & Android)
6% E-Commerce Development
3% Product Design
3% Interaction Design
AI Summary
“Techsculp is a digital transformation firm delivering diverse services to empower brands across the Middle East, India, Australia, and Canada, fostering growth and digital excellence.”
Apex America
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Our strong work methodology, industry-leading technology, and expert team allow us to create and manage efficient interactions. We adapt to the dynamic market to fulfill your requirements. As your partner in BPO Contact Center and Customer Experience, we strive to contribute to your company's succes
Highlights
$10,000+
Min Project Size
10000+
Employees
Cordoba, Cordoba, Ar
Services Provided+3 Services
10% Customer Success Program Design
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Customer Support Outsourcing
25% Content Moderation Services
AI Summary
“Apex America, a leading Latin American BPO firm with 20 years' expertise, delivers innovative customer experience solutions across multiple channels, enhancing client brand loyalty and revenue.”
Q
Qinetic Marketing
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Are you looking to enhance your sales, generate leads, improve your inbound call center, develop your website, or elevate your digital marketing efforts? With over five years of experience in the call center and IT industries, we can assist you in addressing these challenges. Our fully-equipped cust
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Mississauga, Ontario, Ca
Services Provided+15 Services
2% E-Commerce Development
4% Custom Web Application Development
9% Mobile App Development (iOS & Android)
2% Corporate Photography
AI Summary
“Qinetic Marketing offers comprehensive sales, lead generation, call center, web development, and digital marketing services, leveraging advanced technology and expert teams to serve clients in the USA and UK.”
KODA
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KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.
Highlights
10-49
Employees
Wroclaw, Lower Silesian, Pl
Services Provided+2 Services
20% Custom AI Chatbot Development
13% Generative AI
18% Conversational AI & Voice Assistant Development
12% Customer Support Outsourcing
AI Summary
“KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.”
Detach Solutions
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Detach Solutions is a company focused on growth infrastructure, building and scaling the systems that support modern businesses. We create and develop high-performing digital ecosystems that enable companies to attract customers, launch scalable products, automate processes, and provide seamless cus
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Austin, Texas, Us
Services Provided+13 Services
5% Custom Web Application Development
4% Mobile App Development (iOS & Android)
5% SaaS Product Development
4% Backend Development
AI Summary
“Detach Solutions builds integrated digital ecosystems combining strategy, technology, and execution to deliver scalable websites, software, automation, and customer support services enhancing business growth.”
ZuZo Company Limited
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ZuZo Ltd embarked on its journey in Ghana in 2018 with a mission to deliver affordable, high-quality IT solutions, Managed Services, and Contact Centre Services to a broad range of clients, from individuals to large enterprises. In our early years, we focused on achieving operational excellence, del
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Accra, Greater Accra, Gh
Services Provided+14 Services
4% Customer Success Program Design
9% Live Chat & Chatbot Implementation
10% Customer Support Outsourcing
2% Help Center & Knowledge Base Development
AI Summary
“ZuZo Company Limited specializes in affordable, high-quality IT and managed services, integrating AI, automation, and BPO solutions to enhance productivity and customer engagement across diverse clients.”
The-Connections
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Connecting businesses and customers with the right information and ensuring 24/7 availability is a crucial mission and a pressing business necessity. We are a leading provider of customer experience technology and services, dedicated to enhancing customer experiences for numerous brands. Our solutio
Highlights
250-999
Employees
Pune, Maharashtra, In
Services Provided+6 Services
13% Customer Support Outsourcing
7% Customer Success Program Design
5% Help Center & Knowledge Base Development
8% Live Chat & Chatbot Implementation
AI Summary
“The-Connections delivers comprehensive customer experience solutions, integrating technology-driven services like inbound support, lead management, and process outsourcing to enhance business-customer engagement.”
Augment Works
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Augment Works stands at the forefront of digital transformation, offering pioneering products and services that simplify business operations. We take pride in our extensive selection of offerings within the advanced technology sector. Committed to surpassing industry benchmarks, we strive to deliver
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Pimpri-Chinchwad, Maharashtra, In
Services Provided+6 Services
10% AR/VR & Mixed Reality Services
10% Customer Support Outsourcing
10% Graphic Design
10% Managed IT Services
AI Summary
“Augment Works leads digital transformation by delivering innovative technology solutions and services that enhance business operations, sales, and customer engagement with global reach and competitive pricing.”
Nerv (Now Hikko)
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
23% Custom AI Chatbot Development
10% Conversational AI & Voice Assistant Development
17% Operational Process Consulting
14% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”
BonBon Strategic
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We assist small to medium-sized businesses in achieving growth without the associated challenges, and we support Founders aiming to focus on developing their business rather than getting bogged down in daily tasks. Whether it’s handling everyday operations or strategic planning, we’re here to help.
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Lafayette, Louisiana, Us
Services Provided+4 Services
25% Business Consulting Services
20% Offshore Back-office Services
12% HR Consulting Services
10% Customer Support Outsourcing
AI Summary
“BonBon Strategic supports small to medium-sized businesses and founders by managing daily operations and strategic planning, enabling growth while alleviating operational challenges.”

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