The-Connections
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Overview
250 - 999
Employees
2011
Year Founded
ABOUT THE-CONNECTIONS
Quality & Value Delivered, Together
Connecting businesses and customers with the right information and ensuring 24/7 availability is a crucial mission and a pressing business necessity. We are a leading provider of customer experience technology and services, dedicated to enhancing customer experiences for numerous brands. Our solutions for customer engagement are based on measurable outcomes, delivered through our products and services. As a technology-driven, insight-focused, and people-centered provider, we offer a variety of services, including: * Inbound Customer Support & Inbound Sales * Business Process Management Outsourcing * Lead Qualification & Filtering * Lead Generation & Appointment Scheduling * Customer Satisfaction (C-Sat) based on NPS * B2B - Finance & Accounts Receivable & Reconciliation * Corporate & VIP Customer Management * Online Aggregator Management * Email & Web Chat Management with Chatbots * Sales Lead Tracking & Closure Analysis * Response Management for Promotional Initiatives. Contact us to learn more…
LANGUAGES SPOKEN
EnglishHindi
HIGHLIGHTS
250 - 999
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided+2 Services
40% Customer Support Outsourcing
20% Customer Success Program Design
15% Help Center & Knowledge Base Development
25% Live Chat & Chatbot Implementation
35% Lead Scoring & Qualification
35% Appointment Setting Services
30% Outbound Lead Generation
30% Business Model Design & Validation
Locations
Headquarters
D wing, 5th Floor, Vega Center, Swargate, Pune, Maharashtra, India
