The-Connections
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Overview
250 - 999
Employees
2011
Year Founded
ABOUT THE-CONNECTIONS
Quality & Value Delivered, Together
Connecting businesses and customers with the right information and ensuring 24/7 availability is a crucial mission and a pressing business necessity. We are a leading provider of customer experience technology and services, dedicated to enhancing customer experiences for numerous brands. Our solutions for customer engagement are based on measurable outcomes, delivered through our products and services. As a technology-driven, insight-focused, and people-centered provider, we offer a variety of services, including: * Inbound Customer Support & Inbound Sales * Business Process Management Outsourcing * Lead Qualification & Filtering * Lead Generation & Appointment Scheduling * Customer Satisfaction (C-Sat) based on NPS * B2B - Finance & Accounts Receivable & Reconciliation * Corporate & VIP Customer Management * Online Aggregator Management * Email & Web Chat Management with Chatbots * Sales Lead Tracking & Closure Analysis * Response Management for Promotional Initiatives. Contact us to learn more…
Languages Spoken
EnglishHindi
HIGHLIGHTS
250 - 999
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided+2 Services
13% Customer Support Outsourcing
7% Customer Success Program Design
5% Help Center & Knowledge Base Development
8% Live Chat & Chatbot Implementation
12% Lead Scoring & Qualification
12% Appointment Setting Services
10% Outbound Lead Generation
10% Business Model Design & Validation
Locations
Headquarters
D wing, 5th Floor, Vega Center, Swargate, Pune, Maharashtra, India
Pune, Maharashtra, India 411037