Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top eCommerce Customer Support Outsourcing Companies

  1. Rising Plus logo
    Rising PlusProfile set up by Edverise AI
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    Rising Plus offers a range of popular services including Marketing Automation, AI Marketing, Google Ads & GDN, Facebook Ads, comprehensive 360 Marketing, Content Marketing, eCommerce Shopping Ads, Video & YouTube Marketing, Search Engine Optimization (SEO), Offline Marketing (ATL, BTL, TTL), Marketi


    Highlights

    10-49

    Employees

    Dhaka, Dhaka, Bd

    Services Provided+22 Services
    1% Other Digital Marketing
    2% Email Marketing & Automation
    2% Social Media Marketing
    2% Video Marketing Strategy
    AI Summary

    Founded in 2011, Rising Plus specializes in integrated marketing solutions, including digital advertising, SEO, content, offline campaigns, and software development to enhance business growth.

  2. kaaymedia logo
    kaaymediaProfile set up by Edverise AI
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    Kaaymedia is a comprehensive sales and marketing agency dedicated to helping you expand your business. Our team is made up of experienced sales and marketing experts with expertise in IT sales, marketing, branding and advertising, digital marketing, graphic design, video production, and communicatio


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Cluj-Napoca, Cluj, Ro

    Services Provided+9 Services
    7% Marketing Collateral Design
    4% Logo Design
    3% Graphic Design
    6% Brand Identity Design
    AI Summary

    Kaaymedia is a professional sales and marketing agency offering tailored strategies, digital marketing, branding, design, SEO, and web development to drive sustainable business growth.

  3. ThinkOwl logo
    ThinkOwlProfile set up by Edverise AI
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    ThinkOwl provides a comprehensive solution for all your customer support requirements. Utilizing a cloud-based architecture (SaaS), it incorporates AI-driven tools that optimize workflows—from managing tickets to engaging with clients. ThinkOwl includes powerful solutions like OwlDesk, OwlForce, and


    Highlights

    250-999

    Employees

    Orlando, Florida, Us

    Services Provided+4 Services
    8% AI Strategy & Roadmap Consulting
    10% Custom AI Chatbot Development
    15% Conversational AI & Voice Assistant Development
    14% Customer Support Outsourcing
    AI Summary

    ThinkOwl integrates AI-powered tools and cloud-based services to automate customer support, enhance workflow efficiency, and provide robust IT infrastructure, enabling improved client engagement and operational insights.

  4. SciTech Valley logo
    SciTech ValleyProfile set up by Edverise AI
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    SciTech Valley is a mission-driven science and technology company dedicated to delivering services, products, and technologies designed to equip our clients with the appropriate tools. As a tech firm that offers solutions to help businesses and brands maximize their use of available digital solution


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+8 Services
    10% Mobile App Development (iOS & Android)
    7% Custom Web Application Development
    8% Web App UI Design
    8% Product Design
    AI Summary

    SciTech Valley is a versatile science and technology firm offering consultancy, software development, digital marketing, networking, security, solar solutions, and tech training to optimize business technology use.

  5. E
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    We are a prominent provider of AI solutions, business outsourcing, customer support, and workforce recruitment services. Our specialization is in AI solutions and offering highly skilled services across multiple sectors, including health and human services, clinical, retail, telecommunications, offi


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Olathe, Kansas, Us

    Services Provided+4 Services
    23% Custom AI Chatbot Development
    10% AI Agent & Multi-Agent System Development
    12% Outbound Lead Generation
    12% Sales Development Representative (SDR) Services
    AI Summary

    ECS Virtual Support delivers AI-driven solutions, business outsourcing, and recruitment services across diverse sectors, serving Fortune 500 firms, luxury brands, and healthcare organizations with expert support.

  6. Is this your business? Become an Edverise partner & Claim Now

    **WHAT WE DO:** Cordatus Resource Group aids mid-sized companies in scaling operations, lowering expenses, and addressing labor shortages through tailored Business Process Outsourcing (BPO) and automation solutions. **WHAT SETS US APART:** 📈 90% of our staff operates during U.S. business hours,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided+4 Services
    18% Custom Web Application Development
    8% Mobile App Development (iOS & Android)
    12% IT Helpdesk & Support Services
    5% Managed IT Services
    AI Summary

    Cordatus Resource Group provides mid-sized businesses with customized BPO and automation solutions, offering real-time US-based support across diverse industries to optimize operations, reduce costs, and address labor challenges.

  7. Techsculp logo
    TechsculpProfile set up by Edverise AI
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    Techsculp is a dynamic and forward-thinking digital transformation firm, offering a wide range of services designed to enhance your brand's digital journey. Our dedicated team is focused on driving business growth, building resilience, and promoting success through a thorough digital transformation


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+19 Services
    11% Mobile App Development (iOS & Android)
    6% E-Commerce Development
    3% Product Design
    3% Interaction Design
    AI Summary

    Techsculp is a digital transformation firm delivering diverse services to empower brands across the Middle East, India, Australia, and Canada, fostering growth and digital excellence.

  8. Apex America logo
    Apex AmericaProfile set up by Edverise AI
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    Our strong work methodology, industry-leading technology, and expert team allow us to create and manage efficient interactions. We adapt to the dynamic market to fulfill your requirements. As your partner in BPO Contact Center and Customer Experience, we strive to contribute to your company's succes


    Highlights

    $10,000+

    Min Project Size

    10000+

    Employees

    Cordoba, Cordoba, Ar

    Services Provided+3 Services
    10% Customer Success Program Design
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    5% Customer Support Outsourcing
    25% Content Moderation Services
    AI Summary

    Apex America, a leading Latin American BPO firm with 20 years' expertise, delivers innovative customer experience solutions across multiple channels, enhancing client brand loyalty and revenue.

  9. Q
    Qinetic MarketingProfile set up by Edverise AI
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    Are you looking to enhance your sales, generate leads, improve your inbound call center, develop your website, or elevate your digital marketing efforts? With over five years of experience in the call center and IT industries, we can assist you in addressing these challenges. Our fully-equipped cust


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Mississauga, Ontario, Ca

    Services Provided+15 Services
    2% E-Commerce Development
    4% Custom Web Application Development
    9% Mobile App Development (iOS & Android)
    2% Corporate Photography
    AI Summary

    Qinetic Marketing offers comprehensive sales, lead generation, call center, web development, and digital marketing services, leveraging advanced technology and expert teams to serve clients in the USA and UK.

  10. KODA logo
    KODAProfile set up by Edverise AI
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    KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.


    Highlights

    10-49

    Employees

    Wroclaw, Lower Silesian, Pl

    Services Provided+2 Services
    20% Custom AI Chatbot Development
    13% Generative AI
    18% Conversational AI & Voice Assistant Development
    12% Customer Support Outsourcing
    AI Summary

    KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.

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