Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

1-833-652-5900 Battery Park City, NY Call Center
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OnCalla Call Center & BPO Solutions – Battery Park City, NY OnCalla offers premium call center and business process outsourcing (BPO) services aimed at helping businesses optimize their operations and enhance customer interaction. Located in Battery Park City, NY, we provide 24/7 live answering, in
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“OnCalla Call Center & BPO Solutions in Battery Park City provides 24/7 inbound call management and virtual assistance across diverse industries, focusing on efficient, secure, and professional customer support.”
Westshore Bpo Pvt Ltd
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We offer a broad spectrum of IT solutions and business processes to clients around the globe. Our Business Services merge a personal touch with advanced technology to create exceptional customer experiences. While technology introduces new and agile working methods, our interaction specialists focus
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Bengaluru, Karnataka, In
Services Provided+1 Services
45% Customer Support Outsourcing
20% Business Consulting Services
15% Offshore Back-office Services
10% Financial Advisory & Consulting
AI Summary
“Westshore BPO Pvt Ltd offers global IT and business process solutions, combining advanced technology and empathetic customer service to enhance operational efficiency and customer value.”
Hugo Inc.
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Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Chicago, Illinois, Us
Services Provided+2 Services
45% Customer Support Outsourcing
15% Offshore Back-office Services
10% Content Moderation Services
10% Data Annotation Services
AI Summary
“Hugo is a global leader providing customer care, data annotation, and marketplace operations for digital-native brands, partnering with top companies through skilled, multilingual 24/7 teams.”
Reception 24/7
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Every unanswered call represents a lost chance. We equip a specialized team of receptionists with a deep understanding of your business, enabling us to deliver an excellent experience for both your current and prospective customers with every call. Our receptionists are skilled in taking messages, t
Highlights
2-9
Employees
Orlando, Florida, Us
Services Provided
50% Customer Support Outsourcing
50% Appointment Setting Services
AI Summary
“Reception 24/7 provides trained receptionists delivering call handling, appointment scheduling, lead qualification, and call filtering services, enhancing customer experience for businesses of all sizes with flexible plans.”
VoipTower
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VoipTower is a global business telephony provider that enables companies to initiate live calls within 24 hours across more than 25 countries—without needing any coding. Unlike platforms that solely offer APIs, such as Twilio or Telnyx, we provide a comprehensive service by designing, configuring, t
Highlights
$1,000+
Min Project Size
10-49
Employees
Services Provided+1 Services
23% Unified Communications Consulting & SI
15% CRM Consulting and SI
7% Cloud Consulting & SI
5% Other IT Consulting and SI
AI Summary
“VoipTower offers global, turnkey business telephony solutions including setup, integration, and support for calls, routing, PBX, and CRM across 25+ countries within 24 hours.”
Zenko Group
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Zenko Group is a European outsourcing contact center with more than 11 years of experience in providing customized customer support and business process outsourcing solutions for clients in the US, Canada, and Europe. We focus on assisting companies of all sizes, from emerging startups to establishe
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kyiv, Ua
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Zenko Group is a European outsourcing contact center delivering tailored multilingual customer support and business process solutions across US, Canada, and Europe, emphasizing cost-effective scalability and dedicated service.”
Branded Online Ecommerce
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Branded Online, Inc. (BOL) is an innovative technology firm that provides enterprise-level ecommerce, marketing, and logistics solutions for brands. BOL aids brands in achieving their full potential through scalable growth, efficient marketing, and streamlined operations. By supplying top-notch tech
Highlights
50-249
Employees
Costa Mesa, California, Us
Services Provided
34% Customer Support Outsourcing
33% E-Commerce Development
33% Customer Experience (CX) Strategy
AI Summary
“Branded Online Ecommerce provides scalable enterprise ecommerce technology, customer support outsourcing, marketing, and logistics solutions to enhance omni-channel sales, operations, and global retail competitiveness.”
Acquirex
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Established in 2022, AcquireX assists ecommerce brands and online enterprises in accelerating their growth by managing essential backend operations that can hinder progress. Initially a small team focused on optimizing checkout processes, order management, and fulfillment support, AcquireX has trans
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Pune, Maharashtra, In
Services Provided+10 Services
8% Go-to-Market Strategy
12% Operational Process Consulting
4% Market Research & Competitive Intelligence
7% Change Management Consulting
AI Summary
“AcquireX, founded in 2022, partners with ecommerce brands to optimize backend operations, enhance efficiency, and integrate seamlessly into workflows, fostering operational stability and growth.”
Fusion Global Services
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FGS is a global startup based in the UK and Egypt that specializes in Business Process Outsourcing (BPO) services, catering to organizations with a comprehensive range of BPO needs. We deliver tailored and cost-effective business solutions. Our skilled team provides immediate access to flexible, sta
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
6th of October City, Giza, Eg
Services Provided
50% Customer Support Outsourcing
25% Change Management Consulting
18% Operational Process Consulting
7% Go-to-Market Strategy
AI Summary
“Fusion Global Services, based in the UK and Egypt, offers tailored and cost-effective BPO solutions encompassing customer engagement, business process, and digital transformation to meet diverse organizational needs.”
WorkStaff360
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WorkStaff360 was established to transform global recruitment and address the increasing demand for highly skilled remote professionals across various industries. While the tech sector commonly used outsourcing, businesses in real estate, e-commerce, healthcare, and other fields faced challenges in f
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Toronto, Ontario, Ca
Services Provided+1 Services
50% Customer Support Outsourcing
28% Virtual Assistant Services
9% Recruitment & Staffing Services
8% Sales Services
AI Summary
“WorkStaff360 connects businesses worldwide with vetted remote professionals across diverse sectors, including administrative, sales, marketing, finance, healthcare, and multilingual support, enabling scalable growth.”

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