Zenko Group

Zenko Group is a European outsourcing contact center with more than 11 years of experience in providing customized customer support and business process outsourcing solutions for clients in the US, Canada, and Europe. We focus on assisting companies of all sizes, from emerging startups to established enterprises, in expanding their operations without raising overhead costs. Our offerings include round-the-clock inbound and outbound support through calls, chat, email, and social media, along with after-hours service, multilingual assistance, and options for both dedicated and shared agents. Zenko Group also provides sales support, lead nurturing, customer retention initiatives, and reactivation campaigns aimed at enhancing client engagement and delivering tangible results. Our onboarding process allows projects to commence within 3 to 14 days, and our clients receive the support of a dedicated Project Manager and Quality Assurance specialist to ensure consistent performance. With ongoing collaborations, including a long-term Canadian client supported by over 20 agents for more than two years, Zenko Group has earned a reputation for dependability, adaptability, and cost-effectiveness—delivering European-quality service at competitive global prices.