Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

Shelf Level Retail Solutions
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We are a support company that assists manufacturers and retailers in the retail sector. Our services include nationwide merchandising and auditing. Additionally, we run a 25-seat call center dedicated to retail and manage a 10,000 sq. ft. warehouse to facilitate e-commerce operations for our clients
Highlights
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Rogers, Arkansas, Us
Services Provided
50% Customer Support Outsourcing
31% Wholesale Services
12% Audit Services
7% Warehousing & Storage Services
AI Summary
“Shelf Level Retail Solutions provides nationwide merchandising, auditing, retail call center services, and e-commerce warehouse management, supporting manufacturers and retailers across the retail sector.”
TN Outsourcing
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TN Outsourcing is a nearshore Business Process Outsourcing (BPO) provider that specializes in healthcare operations, customer support, and back-office services for expanding businesses. Established in 2002, TN has delivery centers in the Dominican Republic, Uruguay, El Salvador, and Colombia, offeri
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Santiago de los Caballeros, Do
Services Provided
50% Customer Support Outsourcing
25% Business Process Outsourcing
18% Revenue Cycle Management
7% Employer of Record Services
AI Summary
“TN Outsourcing is a nearshore BPO provider offering healthcare operations, customer support, and back-office services with integrated teams in Latin America to support scalable business growth.”
Concentra BPO
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Near Shore Contact Center BPO located in Mexico City. We offer a smooth transition, lease contact center space, and customize our services to meet your requirements.
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Ciudad de Mexico, Mexico City, Mx
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Concentra BPO is a Mexico City-based nearshore contact center providing customizable business process outsourcing solutions, including leased contact center space and seamless client transitions.”
Xtendo Group | BPO
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Xtendo is a consulting firm established in 2002 that specializes in Marketing, Sales, and Customer Experience Solutions, aimed at assisting organizations in ACQUIRING, SATISFYING, and RETAINING customers. With over 15 years of experience, Xtendo has provided services to major companies like SAP, Mic
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Montevideo, Montevideo, Uy
Services Provided
50% Cloud Consulting & SI
50% Customer Support Outsourcing
AI Summary
“Xtendo Group is a consulting firm offering marketing, sales, and customer experience solutions across the Americas and Spain, delivering over 1,000% ROI within months for diverse clients.”
TechSoldier BPO
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TechSoldier BPO is a prominent leader in the global Business Process Outsourcing and call center sector, strategically located in Dhaka, Bangladesh. We focus on providing customized, scalable, and integrated outsourcing solutions that help businesses in North America, Europe, and international marke
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“TechSoldier BPO, based in Dhaka, offers tailored outsourcing and call center services globally, enhancing operational efficiency and fostering long-term business growth through expert solutions.”
OnCalla
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OnCalla Call Center & BPO Solutions – New York City, NY | 1-833-652-5900 OnCalla offers high-quality inbound call center and business process outsourcing (BPO) services aimed at helping businesses optimize their operations and enhance customer engagement. Now operating in New York City, NY, we spe
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
New York, New York, Us
Services Provided
50% Customer Support Outsourcing
35% Business Process Outsourcing
15% Virtual Assistant Services
AI Summary
“OnCalla provides 24/7 inbound call center and BPO services, including HIPAA-compliant medical answering, legal intake, bilingual support, and order processing, enhancing customer engagement across industries.”
AMZ Districts
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AMZ Districts focuses on providing complete solutions for Amazon businesses aimed at boosting seller success on the largest e-commerce platform. We offer a range of services, including listing optimization, SEO strategies, advertising management, and inventory solutions. Our goal is to equip Amazon
Highlights
$1,000+
Min Project Size
50-249
Employees
Richmond, Virginia, Us
Services Provided
34% Corporate Photography
33% Ecommerce Marketing
33% Customer Support Outsourcing
AI Summary
“AMZ Districts delivers comprehensive Amazon business solutions, including listing optimization, SEO, advertising, and inventory management, empowering sellers to boost visibility, sales, and long-term growth.”
Eminent Coders
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Eminent Coders is a registered company founded in 2014. It consists of a dedicated team of web designers, developers, programmers, and other skilled professionals who provide a comprehensive range of online solutions for businesses across various industries. Eminent Coders has quickly established it
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Rajkot, Gujarat, In
Services Provided+1 Services
33% Operational Process Consulting
33% IT Staff Augmentation
14% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
AI Summary
“Eminent Coders, founded in 2014, delivers comprehensive online solutions through skilled web designers and developers, catering efficiently to diverse industry needs with quality services and products.”
Harte Hanks
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Harte Hanks is a worldwide leader in customer experience, committed to collaborating with clients to provide integrated solutions. Their skill set includes outstanding print production, effective fulfillment and logistics, interactive customer service, creative agency offerings, and data-driven anal
Highlights
$5,000+
Min Project Size
1000-9999
Employees
San Antonio, Texas, Us
Services Provided+1 Services
50% Customer Support Outsourcing
15% Printing Services
14% Fulfillment Services
12% Logistics Services
AI Summary
“Harte Hanks is a global leader delivering integrated customer experience solutions, including print, fulfillment, interactive service, creative agency work, and data analytics to enhance client engagement.”
Efficiency Square Solution
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Efficiency Square Solutions is a worldwide partner specializing in outsourcing and automation, assisting companies in optimizing their operations and cutting overhead costs by as much as 70%. We offer comprehensive support for various back-office functions, customer service, digital marketing, AI au
Highlights
$1,000+
Min Project Size
50-249
Employees
Services Provided
50% AI Strategy & Roadmap Consulting
50% Customer Support Outsourcing
AI Summary
“Efficiency Square Solutions delivers comprehensive outsourcing and automation services globally, optimizing back-office, customer service, marketing, and intelligent systems to enhance operational efficiency and reduce costs.”

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