Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

Logica Infotech Services Pvt. Ltd.
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With over 15 years of experience in the field as a top IT consultancy and call center outsourcing provider, Logica Infotech prioritizes customer satisfaction as its main goal. Prominent companies in the US, UK, India, and other nations utilize our contact center services to maintain smooth connectiv
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kolkata, West Bengal, In
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Logica Infotech Services Pvt. Ltd. is a leading IT consultancy and call center outsourcing provider with over 15 years of experience, enhancing CRM and customer engagement globally.”
Humach
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Customer experience solutions focused on purpose that are relied upon by top global brands to make the process easier and more efficient for both your customers and your team. Provide the experiences your customers desire while achieving the results your business requires.
Highlights
250-999
Employees
Dubuque, Iowa, Us
Services Provided
50% Custom AI Chatbot Development
50% Customer Support Outsourcing
AI Summary
“Humach delivers customer experience solutions that enhance efficiency and satisfaction for businesses and customers alike, trusted by leading global brands to meet diverse operational needs.”
FTalent
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FTalent focuses on delivering affordable, high-quality customer service outsourcing solutions for businesses. We establish dedicated teams in Mexico by carefully selecting the top 1% of customer service professionals to manage your front-line support, back-office functions, technical assistance, and
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Miami, Florida, Us
Services Provided
50% Customer Support Outsourcing
17% Appointment Setting Services
17% Outbound Lead Generation
16% Lead Scoring & Qualification
AI Summary
“FTalent delivers tailored, affordable customer service outsourcing in Mexico, leveraging top-tier agents across industries to provide flexible, 24/7 support enhancing client satisfaction and growth.”
Bungee (formerly Direct Answer)
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Welcome to Bungee (formerly Direct Answer), where we transform customer retention by creating a cohesive brand experience and offering personalized customer care. At Bungee, we understand that a brand encompasses more than just its logo—it's about the overall experience. We are your trusted ally in
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Capon Bridge, West Virginia, Us
Services Provided
50% Customer Support Outsourcing
50% Sales Development Representative (SDR) Services
AI Summary
“Bungee specializes in enhancing customer retention and loyalty by delivering cohesive brand experiences and personalized care, ensuring consistent and supportive customer interactions across touchpoints.”
24H Virtual
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Your customers are worthy of top-notch service. Provide tailored customer support that fosters brand loyalty and boosts your revenue. The reality is that when customers sense your genuine concern, they'll reciprocate that care. Our Receptionist Service brings the understanding and empathy that your
Highlights
50-249
Employees
Toronto, Ontario, Ca
Services Provided
50% Customer Support Outsourcing
50% Virtual Receptionist
AI Summary
“24H Virtual delivers tailored customer support across diverse sectors like transportation, real estate, and finance, enhancing engagement and fostering brand loyalty through empathetic reception services.”
Moldech
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Moldech delivers high-quality remote teams for sales, customer support, and customer success. Our professionals excel at increasing revenue, addressing customer concerns, and building enduring relationships. We provide affordable solutions that maintain a high standard, guaranteeing outstanding serv
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Dover, Delaware, Us
Services Provided
50% Customer Support Outsourcing
50% Sales Services
AI Summary
“Moldech provides affordable, high-quality remote teams specializing in sales, customer support, and success, driving revenue growth and fostering strong customer relationships through excellent service.”
Tri Source International
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Outsourcing can be straightforward and strategic! It can be so seamless that your customers won’t even realize you’re outsourcing. Our goal is clear: to simplify outsourcing in order to provide a top-tier customer experience. Whether it’s routine tasks or complex challenges, TSI’s solutions are cons
Highlights
$250,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Santa Clarita, California, Us
Services Provided
50% Customer Support Outsourcing
50% Sales Development Representative (SDR) Services
AI Summary
“Tri Source International simplifies outsourcing by delivering seamless, omnichannel solutions that enhance customer experience and support global companies with routine and complex operational needs.”
Shoppers' View
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Established in 1994, Shoppers' View specializes in customer experience and is now at the forefront of Social Media Management, particularly for businesses with multiple locations.
Highlights
$1,000+
Min Project Size
10-49
Employees
Ada, Michigan, Us
Services Provided
50% Customer Support Outsourcing
50% Social Media Marketing
AI Summary
“Founded in 1994, Shoppers' View excels in customer experience and leads in social media management services, particularly for multi-location businesses seeking to enhance engagement.”
P
Provirtualassistants
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I have been a freelancer and Virtual Assistant for eight years, which has allowed me to become highly skilled in my field. I possess a strong ability to persuade customers over the internet and via phone calls. Additionally, I can create presentations quickly and effectively. For my work, I have a w
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Mumbai, Maharashtra, In
Services Provided
50% Customer Support Outsourcing
39% Virtual Assistant Services
11% Presentation Services
AI Summary
“Provirtualassistants offers expert freelance virtual assistance with strong communication, presentation skills, and a fully equipped home office, delivering flexible, diverse support to clients remotely.”
Remote CoWorker
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Remote CoWorker is a reputable BPO that has retained its boutique origins. Since 2007, we have been assisting clients across various industries. You can be confident that our expertise will serve as a valuable resource when selecting our team for your upcoming projects! We will connect you with the
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Hollywood, Florida, Us
Services Provided
50% Customer Support Outsourcing
35% Outbound Lead Generation
15% Appointment Setting Services
AI Summary
“Remote CoWorker is a boutique BPO since 2007, providing expert virtual assistants across industries to efficiently support diverse business projects with affordable, tailored solutions.”

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