Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top eCommerce Customer Support Outsourcing Companies

  1. 24H Virtual logo
    24H VirtualProfile set up by Edverise AI
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    Your customers are worthy of top-notch service. Provide tailored customer support that fosters brand loyalty and boosts your revenue. The reality is that when customers sense your genuine concern, they'll reciprocate that care. Our Receptionist Service brings the understanding and empathy that your


    Highlights

    50-249

    Employees

    Toronto, Ontario, Ca

    Services Provided
    50% Customer Support Outsourcing
    50% Virtual Receptionist
    AI Summary

    24H Virtual delivers tailored customer support across diverse sectors like transportation, real estate, and finance, enhancing engagement and fostering brand loyalty through empathetic reception services.

  2. MySource logo
    MySourceProfile set up by Edverise AI
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    MySource is a reliable leader in offering Call Center and Business Process Outsourcing (BPO) solutions. Established in Kansas City, Missouri, in 2017, we utilize a collaborative, team-oriented methodology along with industry knowledge to generate considerable cost savings and enhance operational eff


    Highlights

    $50,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Mandaue, Central Visayas, Ph

    Services Provided
    50% Customer Support Outsourcing
    50% Content Moderation Services
    AI Summary

    MySource, established in 2017, delivers reliable call center and BPO solutions through offshore centers in the Philippines, focusing on cost savings, efficiency, and partnership-driven service.

  3. Is this your business? Become an Edverise partner & Claim Now

    Welcome to Bungee (formerly Direct Answer), where we transform customer retention by creating a cohesive brand experience and offering personalized customer care. At Bungee, we understand that a brand encompasses more than just its logo—it's about the overall experience. We are your trusted ally in


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Capon Bridge, West Virginia, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Development Representative (SDR) Services
    AI Summary

    Bungee specializes in enhancing customer retention and loyalty by delivering cohesive brand experiences and personalized care, ensuring consistent and supportive customer interactions across touchpoints.

  4. Smiles On Demand logo
    Smiles On DemandProfile set up by Edverise AI
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    Our affordable, tailored, and adaptable outsourcing solutions efficiently enhance your business operations. With a dedicated customer service or back-office team backing you, you can concentrate on what truly matters – expanding your business. It's not merely about forming a team; it's about how eff


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Sibulan, Central Visayas, Ph

    Services Provided
    50% Customer Support Outsourcing
    50% Content Moderation Services
    AI Summary

    Smiles On Demand delivers tailored outsourcing solutions with expert customer service and reliable back-office support, enhancing business operations and enabling focused growth through proven experience.

  5. Moldech logo
    MoldechProfile set up by Edverise AI
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    Moldech delivers high-quality remote teams for sales, customer support, and customer success. Our professionals excel at increasing revenue, addressing customer concerns, and building enduring relationships. We provide affordable solutions that maintain a high standard, guaranteeing outstanding serv


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Dover, Delaware, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Services
    AI Summary

    Moldech provides affordable, high-quality remote teams specializing in sales, customer support, and success, driving revenue growth and fostering strong customer relationships through excellent service.

  6. Shoppers' View logo
    Shoppers' ViewProfile set up by Edverise AI
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    Established in 1994, Shoppers' View specializes in customer experience and is now at the forefront of Social Media Management, particularly for businesses with multiple locations.


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Ada, Michigan, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Social Media Marketing
    AI Summary

    Founded in 1994, Shoppers' View excels in customer experience and leads in social media management services, particularly for multi-location businesses seeking to enhance engagement.

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    Outsourcing can be straightforward and strategic! It can be so seamless that your customers won’t even realize you’re outsourcing. Our goal is clear: to simplify outsourcing in order to provide a top-tier customer experience. Whether it’s routine tasks or complex challenges, TSI’s solutions are cons


    Highlights

    $250,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Santa Clarita, California, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Development Representative (SDR) Services
    AI Summary

    Tri Source International simplifies outsourcing by delivering seamless, omnichannel solutions that enhance customer experience and support global companies with routine and complex operational needs.

  8. Is this your business? Become an Edverise partner & Claim Now

    With over 15 years of experience in the field as a top IT consultancy and call center outsourcing provider, Logica Infotech prioritizes customer satisfaction as its main goal. Prominent companies in the US, UK, India, and other nations utilize our contact center services to maintain smooth connectiv


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Kolkata, West Bengal, In

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Logica Infotech Services Pvt. Ltd. is a leading IT consultancy and call center outsourcing provider with over 15 years of experience, enhancing CRM and customer engagement globally.

  9. Humach logo
    HumachProfile set up by Edverise AI
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    Customer experience solutions focused on purpose that are relied upon by top global brands to make the process easier and more efficient for both your customers and your team. Provide the experiences your customers desire while achieving the results your business requires.


    Highlights

    250-999

    Employees

    Dubuque, Iowa, Us

    Services Provided
    50% Custom AI Chatbot Development
    50% Customer Support Outsourcing
    AI Summary

    Humach delivers customer experience solutions that enhance efficiency and satisfaction for businesses and customers alike, trusted by leading global brands to meet diverse operational needs.

  10. P
    Is this your business? Become an Edverise partner & Claim Now

    I have been a freelancer and Virtual Assistant for eight years, which has allowed me to become highly skilled in my field. I possess a strong ability to persuade customers over the internet and via phone calls. Additionally, I can create presentations quickly and effectively. For my work, I have a w


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Mumbai, Maharashtra, In

    Services Provided
    50% Customer Support Outsourcing
    39% Virtual Assistant Services
    11% Presentation Services
    AI Summary

    Provirtualassistants offers expert freelance virtual assistance with strong communication, presentation skills, and a fully equipped home office, delivering flexible, diverse support to clients remotely.

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