Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top eCommerce Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    Simple Technology Solutions provides a wide range of services, including inbound and outbound support, customized software solutions, and expert Salesforce assistance. Our goal is to improve your customer communication and enhance your business efficiency. Here’s a quick overview of our services:


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Sarajevo, Federation Of Bosnia And Herzegovina, Ba

    Services Provided
    35% Custom Web Application Development
    15% Mobile App Development (iOS & Android)
    50% Customer Support Outsourcing
    AI Summary

    Simple Technology Solutions d.o.o. offers comprehensive inbound/outbound support, customized software development, and expert Salesforce services to enhance customer communication and business efficiency.

  2. rethinkCX logo
    rethinkCXProfile set up by Edverise AI
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    Drawing on decades of industry expertise, our team has extensively researched and evaluated potential Call Center Outsourcers/BPOs on your behalf. Allow us to streamline your decision-making and connect you with the perfect customer service solution that meets your specific requirements.


    Highlights

    2-9

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    RethinkCX leverages extensive industry expertise to research and evaluate call center outsourcing options, facilitating tailored customer service solutions that align with client-specific needs.

  3. Is this your business? Become an Edverise partner & Claim Now

    Founded in 2007, Grupo Noa International is a worldwide virtual inbound call center that offers dependable and cost-effective international direct response services. Serving a diverse clientele from start-ups to large multinational companies, we have fine-tuned our processes to help reduce costs and


    Highlights

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Development Representative (SDR) Services
    AI Summary

    Founded in 2007, Grupo Noa International provides worldwide virtual inbound call center services with multilingual agents from 29 countries, delivering cost-effective, direct response solutions globally.

  4. Is this your business? Become an Edverise partner & Claim Now

    How valuable is an exceptional receptionist? Our fantastic team of receptionists manages incoming calls with a warm and inviting approach, ensuring that your callers feel satisfied. We schedule appointments, adhere to established procedures, and collect detailed information that we send to you throu


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Smeaton Grange, New South Wales, Au

    Services Provided
    50% Customer Support Outsourcing
    25% Outbound Lead Generation
    20% Sales Development Representative (SDR) Services
    5% Appointment Setting Services
    AI Summary

    Turn Key Receptionist offers professional receptionist services managing calls, appointment scheduling, and lead conversion, ensuring efficient communication and customer engagement through email and SMS updates.

  5. Is this your business? Become an Edverise partner & Claim Now

    We are a Customer Service Provider located in Vancouver, Canada, with operations in Manila, Philippines. Our focus is on providing high-quality customer service for our clients. With more than 30 years of experience in the call center industry, we understand the significance of delivering outstandin


    Highlights

    50-249

    Employees

    Surrey, British Columbia, Ca

    Services Provided
    50% Customer Support Outsourcing
    20% Outbound Lead Generation
    20% Appointment Setting Services
    10% Lead Scoring & Qualification
    AI Summary

    Koala Customer Care delivers comprehensive outsourced customer support, sales, and back office services from Canada and the Philippines, leveraging 30 years of expertise to enhance client operations and growth.

  6. HiOperator logo
    HiOperatorProfile set up by Edverise AI
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    HiOperator offers customer support as a service, helping you eliminate your ticket backlog and allowing your in-house team to focus on more complex tasks. We are a YCombinator S16 and 43North company, with locations in Dallas, TX, and Buffalo, NY. Our software automatically adjusts the number of age


    Highlights

    250-999

    Employees

    Dallas, Texas, Us

    Services Provided
    50% E-Commerce Development
    50% Customer Support Outsourcing
    AI Summary

    HiOperator provides scalable, automated customer support services that manage ticket backlogs and optimize workflows, enabling in-house teams to focus on complex tasks efficiently.

  7. FlashBox logo
    FlashBoxProfile set up by Edverise AI
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    FlashBox offers a same-day delivery service that is fast, affordable, and dependable for all types of businesses, starting at just $6 per parcel. Here's how it works: we pick up and deliver packages on the same day, with orders needing to be submitted before 11 a.m. Deliveries will occur between 4 p


    Highlights

    10-49

    Employees

    Toronto, Ontario, Ca

    Services Provided
    50% Customer Support Outsourcing
    50% Logistics Services
    AI Summary

    FlashBox provides fast, affordable same-day delivery and warehousing services across Canada, serving diverse industries with reliable last-mile solutions, real-time tracking, flat-rate pricing, and responsive customer support.

  8. Is this your business? Become an Edverise partner & Claim Now

    MCC - Marketing Call Center focuses on outsourcing services related to customer relationships, telemarketing, business operations, and Back Office tasks. We manage the customers of our clients and support their teams. Our services encompass various tasks for our clients, including sales, activity ma


    Highlights

    50-249

    Employees

    Rabat, Rabat Sale Kenitra, Ma

    Services Provided+1 Services
    10% BI & Big Data Consulting & SI
    20% CRM Consulting and SI
    13% Cloud Consulting & SI
    7% Other IT Consulting and SI
    AI Summary

    Marketing Call Center specializes in comprehensive outsourcing services including telemarketing, customer support, back office operations, and business process management to enhance client efficiency.

  9. FTalent logo
    FTalentProfile set up by Edverise AI
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    FTalent focuses on delivering affordable, high-quality customer service outsourcing solutions for businesses. We establish dedicated teams in Mexico by carefully selecting the top 1% of customer service professionals to manage your front-line support, back-office functions, technical assistance, and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Miami, Florida, Us

    Services Provided
    50% Customer Support Outsourcing
    17% Appointment Setting Services
    17% Outbound Lead Generation
    16% Lead Scoring & Qualification
    AI Summary

    FTalent delivers tailored, affordable customer service outsourcing in Mexico, leveraging top-tier agents across industries to provide flexible, 24/7 support enhancing client satisfaction and growth.

  10. Otonomee logo
    OtonomeeProfile set up by Edverise AI
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    Otonomee is a celebrated Customer Management Outsourcing company that provides scalable, technology-driven, and people-centered solutions. Over the last year, we were honored to receive the CCMA Best Employee Engagement Award and achieve a spot in the top 10 of the Deloitte Fast 50. Through our remo


    Highlights

    250-999

    Employees

    Cork, Munster, Ie

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Otonomee is a global customer management outsourcing firm delivering scalable, technology-driven, and human-centric call center and back office solutions that enhance efficiency and engagement.

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