Tri Source International

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Overview

$250,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

2007

Year Founded

ABOUT TRI SOURCE INTERNATIONAL

Tri Source International

Outsourcing can be straightforward and strategic! It can be so seamless that your customers won’t even realize you’re outsourcing. Our goal is clear: to simplify outsourcing in order to provide a top-tier customer experience. Whether it’s routine tasks or complex challenges, TSI’s solutions are consistently omnichannel and focused on execution. We invite you to discover how our commitments, values, and team serve as the growth engine for leading global companies.

Languages Spoken

English

HIGHLIGHTS

$250,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

2007

Year Founded

Services

Focus

Industries

Clients

Services Provided

50% Customer Support Outsourcing

50% Sales Development Representative (SDR) Services

About the Team

OUR STORY

Our company thrives under the leadership of dedicated professionals with deep industry expertise. Founder and CEO Matt Reeser leads with a strategic, three-pronged approach, driving success in the outsourcing sector. Vice President of Customer Success, Solange Mikita, contributes over 15 years in HR and Operations, ensuring client satisfaction. Chief Information Officer Keith Richardson brings 27 years of experience in contact centers and software engineering, enhancing technical prowess. Senior Director of Human Resources, Heather Cunado, leverages 17 years of expertise to cultivate a productive workforce. Vice President of Customer Experience & Operations Mike Collier, with over two decades in contact centers, focuses on exceptional customer loyalty and growth. Director of Training & Development Laura Rodriguez, with 15 years in customer service,

Portfolio

E-commerce customer service

Unknown

We launched a customer service initiative for a major e-commerce business that faced overwhelming demand at the onset of the Covid pandemic. We swiftly expanded and trained a team of over 50 people, enabling them to address their backlog of customer inquiries. This effort significantly reduced their expenses related to refunds and chargebacks.

Dating site verification and support

Unknown

We collaborate with an online dating platform to offer profile verification, image approval, and customer support. Our team operates 24/7 to meet the needs of our client's users.

Projects & Clients

Project Size & Rate

Minimum Project Size

$250,000+

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

$250,000+

Avg Hourly Rate

< $25/hr

Cost Rating

N/A

What Clients Have Said

"Tri Source International delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet. Reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

Customer Support Outsourcing

Sales Development Representative (SDR) Services

Industry Recognitions

Inc 5000 Fastest Growing Companies In America

View source

Locations

Headquarters

27770 Entertainment Dr Ste. 200

Santa Clarita, California, United States 91355

Headquarters

Boulevard de las Bellas Artes 22430

Headquarters

Edificio Invercasa, frente al Colegio La Salle, Pista Suburbana 14038

Headquarters

Garita Nueva, Av. Rep. de Argentina 4680, Pimsa II 21229

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