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Top Virtual Receptionist Companies

Every unanswered call to a law office, clinic or property management line is a lost client or a tenant complaint left to grow. Virtual receptionist companies answer those calls live under your business name, screen and transfer them, book appointments into your calendar, take intake details, and forward messages by text, email or CRM. Small firms use them instead of a front desk hire, and larger ones use them for overflow, lunch cover and after-hours lines.

Pricing models and script depth vary widely here. Compare providers on whether agents follow custom intake scripts, which scheduling and practice management tools they connect to, and whether calls are handled by people, AI voice agents or both.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best Virtual Receptionist Agencies

  1. Abby Connect logo
    Abby Connect
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    Our primary goal in everything we do is to transform more callers into customers and enhance the small business customer experience. Through our unique training program, our top-rated virtual receptionists are equipped to deliver professional and friendly customer service, ensuring that you leave a

    Highlights

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Las Vegas, Nevada, Us

    Services Provided
    100% Virtual Receptionist
    AI Summary

    “Abby Connect offers professional virtual receptionist services and AI solutions, enhancing customer experience and streamlining communications across industries to boost business efficiency.”

  2. Serviced offices International logo
    Serviced offices International
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    Our virtual receptionists offer a top-tier live answering service ideal for small businesses, freelancers, and larger companies. We seamlessly integrate with your business to project a welcoming and professional image to your customers. Our SOI receptionists are always available to take your calls w

    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Chatswood, New South Wales, Au

    Services Provided
    100% Virtual Receptionist
    AI Summary

    “Serviced offices International provides professional virtual receptionist and call center services across Australia, supporting businesses of all sizes with seamless call handling and appointment scheduling to enhance customer engagement.”

  3. My Receptionist logo
    My Receptionist
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    My Receptionist offers top-tier on-demand front office assistance for small businesses, supplying both the resources and staff needed to keep your business responsive at all times. By utilizing its skilled team, My Receptionist optimizes your front office functions, allowing you to focus on what's i

    Highlights

    50-249

    Employees

    Eau Claire, Wisconsin, Us

    Services Provided
    100% Virtual Receptionist
    AI Summary

    “My Receptionist provides reliable on-demand front office assistance tailored for small businesses, offering skilled staff and flexible plans to enhance responsiveness and operational focus.”

  4. Virtual Receptionist Pro logo
    Virtual Receptionist Pro
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    Virtual Receptionist Pro transforms your customer service approach, ensuring that every call is answered and every client feels appreciated. Our customized solutions feature advanced call routing, real-time message delivery, and streamlined appointment scheduling, designed for businesses seeking hig

    Highlights

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Miami, Florida, Us

    Services Provided
    100% Virtual Receptionist
    AI Summary

    “Virtual Receptionist Pro offers tailored call answering and scheduling solutions, enhancing customer service with skilled support, seamless integration, and cost-effective, commitment-free service.”

  5. SidekickAdmin logo
    SidekickAdmin
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    Are you weary of managing all the calls on your own? Or perhaps you can't afford to hire a full-time employee solely for telephone duties. We can provide you with your very own personal receptionist. Quicker responses result in more satisfied clients, which in turn leads to repeat business.

    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Services Provided
    100% Virtual Receptionist
    AI Summary

    “SidekickAdmin offers personal receptionist services, efficiently managing calls to enhance client satisfaction and support repeat business without the need for full-time staff.”

  6. Reception Xpress logo
    Reception Xpress
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    Reception Xpress offers virtual receptionist services designed to enhance customer service and boost efficiency. Enjoy heightened customer satisfaction and smooth operations. Enhance your business with our reliable and professional virtual reception solutions.

    Highlights

    2-9

    Employees

    Services Provided
    100% Virtual Receptionist
    AI Summary

    “Reception Xpress specializes in professional virtual receptionist services that improve customer satisfaction and streamline business operations, delivering efficient and reliable communication solutions.”

  7. Mango Bibo LLC logo
    Mango Bibo LLC
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    Mango Bibo LLC focuses on two primary services aimed at boosting business efficiency and enhancing client communication: Virtual Receptionist and Virtual Assistant Services. Our Virtual Receptionist service delivers professional call answering, message handling, appointment booking, and round-the-cl

    Highlights

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    San Diego, California, Us

    Services Provided
    60% Virtual Receptionist
    40% Virtual Assistant Services
    AI Summary

    “Mango Bibo LLC offers professional virtual receptionist and assistant services, delivering customized administrative and communication support to improve business efficiency and operational growth.”

  8. Ambs Call Center logo
    Ambs Call Center
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    🗣️ Our 24/7 live agents are based solely in the USA and provide award-winning service to represent your business. We offer competitive pricing and a free portal that allows you to view messages, listen to calls, and manage your on-call schedule. At Ambs Call Center, we are dedicated to helping busi

    Highlights

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Jackson, Michigan, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Virtual Receptionist
    AI Summary

    “Ambs Call Center, a family-run US-based service since 1932, offers tailored virtual receptionist and phone answering solutions, enhancing customer relations for businesses of all sizes.”

  9. Real Receptionist logo
    Real Receptionist
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    How Real Receptionist Operates Getting started with Real Receptionist is a straightforward and quick process! Our consultants will assist you every step of the way, ensuring that you feel completely confident when we go live. 1. KEEP YOUR NUMBER: You can either transfer your existing landline numb

    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Cape Town, Western Cape, Za

    Services Provided
    50% Customer Support Outsourcing
    50% Virtual Receptionist
    AI Summary

    “Real Receptionist offers professional call answering services, forwarding calls and messages with personalized greetings, enhancing client satisfaction and projecting a polished business image.”

  10. Verbatim Virtual Receptionists logo
    Verbatim Virtual Receptionists
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    A UK-based company provides professional, dedicated, and friendly virtual receptionist, call center, telephone answering, and web chat answering services. Verbatim offers a 30-day trial with a money-back guarantee, and 99% of those who use the service continue to stay with them.

    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Thatcham, Berkshire, Gb

    Services Provided
    50% Customer Support Outsourcing
    50% Virtual Receptionist
    AI Summary

    “Verbatim Virtual Receptionists is a UK-based provider offering professional virtual receptionist, call center, telephone answering, and web chat services with a 30-day trial and high retention.”

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Buyer's guide

Hiring Virtual Receptionist companies

What the work covers, how to judge a partner and what drives the price.

What a virtual receptionist service handles

The base service is live answering with a custom greeting, call screening, warm transfers to staff, and messages delivered instantly. Beyond that, receptionists book, reschedule and confirm appointments in tools such as Calendly, Clio or practice management systems, run new-client intake questionnaires, take payments, and log every call to a CRM.

Specialist providers add bilingual answering, legal conflict checks, medical after-hours triage routed to the on-call clinician, property maintenance dispatch, and outbound callbacks to web leads. Many now combine human agents with AI voice agents that handle simple calls and hand off the rest.

Plans are bought monthly by minutes or calls, with setup to write scripts and routing rules. Some providers also cover live chat on the website or act as a full outsourced front office.

Chapter 1 of 3
FAQ

Virtual Receptionist FAQs

Short answers to what buyers ask before hiring a Virtual Receptionist company.

Question not covered? Ask our team

A virtual receptionist answers calls in your company's name, screens and transfers them, books appointments, takes intake details and sends messages to staff. Many also handle after-hours calls, live chat and CRM updates, working remotely rather than at a front desk.

Most charge a monthly plan based on minutes or calls, plus overage and add-on fees. Many listed providers have no minimum, the next tier starts at $1,000 for high-volume or multi-site offices, and enterprise contracts run far higher.

A traditional answering service takes messages. A virtual receptionist acts like front desk staff: it follows custom scripts, transfers calls, books appointments and runs intake. Many providers now offer both levels of service.

Human receptionists handle emotional, complex or high-value calls better, while AI voice agents are cheaper and answer instantly for routine questions and bookings. Many providers combine them, so ask how calls are routed between the two.

Listed providers are spread across many cities, among them Chicago, Los Angeles, Las Vegas, Cape Town and Lahore. Since calls are answered remotely, focus on agents' language, accent and time zone coverage rather than the provider's address.

Real estate leads among listed providers, followed by business services, legal, medical, financial services, hospitality and IT. Law firms and clinics depend on intake scripts, while property managers need maintenance requests captured and dispatched.

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