Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 6, 2026

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2,363 Companies

List of the Best Customer Support Outsourcing Agencies

Ozonetel CommunicationsProfile set up by Edverise AI
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“We provide secure, cloud-based communication solutions that enhance the customer experience while reducing overall costs for call centers.” Ozonetel has been at the forefront of Contact Center Innovations for more than ten years and is the preferred cloud-telephony partner for over 1,500 enterprise
Highlights
$10,000+
Min Project Size
50-249
Employees
San Jose, California, Us
Services Provided+6 Services
35% Go-to-Market Strategy
40% Customer Experience (CX) Strategy
20% Operational Process Consulting
5% Partnership & Channel Strategy
AI Summary
“Ozonetel Communications delivers scalable, cloud-based contact center and communication solutions with AI integration, enhancing customer experience and operational efficiency for over 1,500 global enterprises.”
Shandong Sunshine Information Technology / Beijing Sunshine Golden Point ConsultingProfile set up by Edverise AI
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Beijing Sunshine Golden Point Consulting Service Co., Ltd., previously known as the Sunshine Insurance Group Customer Service Center, was founded in 2016 and is based in Beijing. It is a subsidiary of Sunshine Insurance Group. Leveraging years of expertise in customer service and technology from Sun
Highlights
10-49
Employees
Beijing, Beijing, Cn
Services Provided+5 Services
15% Help Center & Knowledge Base Development
20% Live Chat & Chatbot Implementation
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
20% NPS & Customer Satisfaction Research
AI Summary
“Subsidiaries of Sunshine Insurance Group specializing in BPO, IT services, software development, and digital solutions, delivering customer engagement and call center expertise across various industries.”
Triviat AIProfile set up by Edverise AI
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Our Conversational AI Solution effectively manages communication through phone, email, chat, WhatsApp, and SMS, delivering instant support around the clock in a budget-friendly way. Say goodbye to waiting in line and missed calls—experience quick and smart interactions. If you require a personal tou
Highlights
50-249
Employees
Services Provided+1 Services
40% Custom AI Chatbot Development
60% Conversational AI & Voice Assistant Development
20% Customer Support Outsourcing
50% Live Chat & Chatbot Implementation
AI Summary
“Triviat AI offers an efficient conversational AI platform that handles multi-channel communications, delivering instant, cost-effective support and seamless live agent integration for enhanced customer experience.”
PettinskyProfile set up by Edverise AI
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Every project starts with a straightforward task. To ensure the project's full potential and market success, a strategic approach with deep insights is essential. We have proven our ability to develop strong customer and administrative strategies that drive innovative IT solutions to address current
Highlights
$1,000+
Min Project Size
50-99
Avg Hourly Rate
2-9
Employees
Mombasa, Coast, Ke
Services Provided+7 Services
60% Graphic Design
40% Brand Identity Design
30% Change Management Consulting
40% Business Model Design & Validation
AI Summary
“Pettinsky specializes in strategic IT solutions, leveraging industry expertise to optimize resources, enhance customer satisfaction, and drive innovative strategies for business growth and profitability.”
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SHJ InternationalProfile set up by Edverise AI
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We offer unparalleled service quality and scope, delivering dependable results along with round-the-clock support.
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Services Provided+4 Services
60% AI Strategy & Roadmap Consulting
40% CRM Consulting and SI
70% Custom Web Application Development
30% Mobile App Development (iOS & Android)
AI Summary
“SHJ International delivers reliable, high-quality services with extensive capabilities and 24/7 support, ensuring dependable results across diverse client needs.”
Northern Lights Technology DevelopmentProfile set up by Edverise AI
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Northern Lights Technology Development is an international technology firm that offers IT and business process outsourcing solutions to enhance efficiency, productivity, and user satisfaction, all while optimizing your technology expenditures.
Highlights
$5,000+
Min Project Size
25-49
Avg Hourly Rate
250-999
Employees
Services Provided+18 Services
30% Custom Web Application Development
20% Mobile App Development (iOS & Android)
15% Backend Development
10% Frontend Development
AI Summary
“Northern Lights Technology Development is a global technology company providing IT and business process outsourcing services to improve efficiency, productivity, and optimize technology costs for clients.”
VeAssis, LLCProfile set up by Edverise AI
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VeAssis, LLC is a company offering virtual executive administrative services focused on assisting businesses in optimizing their operations and fostering sustainable growth. With more than 25 years of experience in the field, we provide top-notch administrative assistance, bookkeeping, client relati
Highlights
$1,000+
Min Project Size
100-149
Avg Hourly Rate
2-9
Employees
Services Provided+5 Services
65% CRM Consulting and SI
30% Other IT Consulting and SI
5% IT Staff Augmentation
55% Custom Web Application Development
AI Summary
“VeAssis, LLC provides virtual executive administrative and technical services including bookkeeping, client management, and consulting, helping small businesses optimize operations and drive sustainable growth.”
Residence Of CodeProfile set up by Edverise AI
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We are a comprehensive outsourcing software development firm that provides a variety of services throughout your application's lifecycle. Our offerings include UX/UI design and branding, development, quality assurance testing, project management, system and application support, as well as monitoring
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
2-9
Employees
Vogosca, Federation Of Bosnia And Herzegovina, Ba
Services Provided+10 Services
10% Blockchain & Web3 Development
35% Custom Web Application Development
15% E-Commerce Development
25% Mobile App Development (iOS & Android)
AI Summary
“Residence Of Code is an outsourcing software development firm offering end-to-end services including UX/UI design, development, QA testing, project management, and ongoing application support and maintenance.”
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KompiTechProfile set up by Edverise AI
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Founded in 2007, KompiTech is a full-spectrum IT services provider that offers enterprise-grade technology solutions throughout North America and Europe. We concentrate on both managed IT services and on-demand support, enabling organizations to enhance their technological framework while achieving
Highlights
50-249
Employees
Services Provided+9 Services
10% Robotic Process Automation (RPA)
20% Other IT Consulting and SI
10% AI Strategy & Roadmap Consulting
15% Cloud Consulting & SI
AI Summary
“KompiTech delivers comprehensive IT services across North America and Europe, including managed solutions, cloud migration, infrastructure management, and 24/7 support for diverse business needs.”
VertexInfocomProfile set up by Edverise AI
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Vertex Infocom helps develop and expand your business by providing optimal solutions tailored to your needs. We assist in setting up your new business outsourcing strategy, guiding you from the initial steps of launching a call center to successfully implementing a project that ensures substantial p
Highlights
$1,000+
Min Project Size
50-99
Avg Hourly Rate
10-49
Employees
Mumbai, Maharashtra, In
Services Provided+5 Services
50% Customer Support Outsourcing
10% Customer Success Program Design
10% Escalation Management Process Design
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Vertex Infocom delivers tailored business solutions ranging from call center setup and operations to lead generation, CRM customization, and human resource management, focusing on cost-effective, profit-driven strategies.”

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