Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

E
Empiricresourceagency
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
ERA is the perfect option for individuals who thrive on challenges, aspire for success, handle risks effectively, and wish to differentiate themselves in the market. If you're looking for an outsourcing company with knowledgeable, qualified, and exceptionally skilled experts, you've made the right c
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+5 Services
18% Marketing Collateral Design
8% Infographic Design
15% Search Engine Optimization (SEO)
10% Content Marketing Strategy
AI Summary
“Empiricresourceagency provides expert outsourcing services across marketing, sales, customer support, and graphic design, delivering tailored solutions that enhance engagement and drive business success.”
Synergy Tools
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Consider the advantages and savings of integrating 16 tools into an ERP-style solution that allows you to manage your entire business, including emails, within a single, user-friendly platform. Eliminate the hassle of handling various tools; Synergy Tools consolidates CRM, lead management, email mar
Highlights
$50-99/hr
Avg Hourly Rate
Services Provided+12 Services
3% Robotic Process Automation (RPA)
3% Workflow Automation (Zapier / Make / n8n)
3% CRM Consulting and SI
1% Custom AI Chatbot Development
AI Summary
“Synergy Tools offers an integrated ERP-style platform consolidating CRM, lead management, email marketing, analytics, and automation, enabling comprehensive business and sales process management in one system.”
Jyotirgamay Solutions Pvt Ltd
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We are Jyotirgamay, specializing in ideation, innovation, and implementation of processes and products that cater to the specific needs of our clients. Our team consists of experienced professionals from various relevant fields, creating an ecosystem designed to identify, address, and remove obstacl
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
50-249
Employees
Pune, Maharashtra, In
Services Provided+5 Services
20% Operational Process Consulting
7% Market Research & Competitive Intelligence
7% Customer Experience (CX) Strategy
16% Brand Identity Design
AI Summary
“Jyotirgamay Solutions Pvt Ltd integrates consulting, branding, customer support, and IT services, leveraging innovation and technology to enhance business transformation, talent alignment, and operational efficiency.”
Voxtron Designs
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Making an Impact!!! Voxtron provides top-notch graphic design services. Since 2010, we've been collaborating with companies around the globe. We prioritize customer service and are committed to working alongside you until you're fully satisfied with your project results. Our team consists of highly
Highlights
10-49
Employees
Plano, Texas, Us
Services Provided+15 Services
10% Customer Support Outsourcing
5% Offshore Back-office Services
5% Business Consulting Services
5% Software Development Services
AI Summary
“Voxtron Designs delivers expert graphic and digital design services globally since 2010, excelling in logos, web, print media, and app development with strong client satisfaction.”
A Hundred Dollar Website Design Services
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At A 100 Dollar Website Design Services, we provide a comprehensive range of web-related services and solutions for small to medium-sized enterprises (SMEs), corporations, individuals, and businesses. Our offerings include domain name registration, web hosting, email solutions, web design, web devel
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Services Provided+16 Services
10% Custom Web Application Development
3% E-Commerce Development
1% Mobile App Development (iOS & Android)
6% UX Research & Usability Testing
AI Summary
“A Hundred Dollar Website Design Services offers comprehensive web solutions including domain registration, hosting, design, development, marketing, and maintenance to support businesses' online presence and promotion.”
SHEFLYING TECH
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
SHEFLYING TECH is an innovative technology firm focused on empowering businesses with advanced solutions and personalized digital strategies. We specialize in areas such as Artificial Intelligence, Cybersecurity, Data & Analytics, Cloud Computing, Application Development, IoT, and IT Consulting, ass
Highlights
10-49
Employees
Services Provided+13 Services
8% BI & Big Data Consulting & SI
7% AI Strategy & Roadmap Consulting
5% Generative AI
2% Data Annotation Services
AI Summary
“SHEFLYING TECH delivers advanced technology solutions—including AI, cybersecurity, cloud, IoT, and custom applications—to enable digital transformation and optimize business operations globally.”
Nectronix Digital
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We provide a comprehensive array of services, such as designing and strategizing marketing campaigns, conducting research, planning media, developing websites and apps, creating designs, executing content marketing, enabling marketing channels, offering business consultancy, building e-commerce stor
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Karachi, Sindh, Pk
Services Provided+25 Services
5% Custom Web Application Development
5% E-Commerce Development
2% Mobile App Development (iOS & Android)
2% Search Engine Optimization (SEO)
AI Summary
“Nectronix Digital delivers integrated solutions across software development, digital marketing, branding, IT services, consulting, AI, and video production, enabling businesses to innovate and effectively engage their markets.”
Inovetix
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At Inovetix, we develop technologies designed to foster business growth. Our expertise lies in creating visually appealing websites, intuitive mobile applications, and intelligent software solutions. Our proficiency in digital marketing propels your brand forward, while our exceptional UI/UX design
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Dhaka, Dhaka, Bd
Services Provided+14 Services
3% Mobile App Development (iOS & Android)
2% CMS Development & Customization
2% QA & Software Testing
2% Custom Web Application Development
AI Summary
“Inovetix delivers innovative digital solutions including web and mobile development, digital marketing, UI/UX design, quality assurance, system integration, BPO, IT consultancy, and cloud services to support business growth.”
Apex America
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Our strong work methodology, industry-leading technology, and expert team allow us to create and manage efficient interactions. We adapt to the dynamic market to fulfill your requirements. As your partner in BPO Contact Center and Customer Experience, we strive to contribute to your company's succes
Highlights
$10,000+
Min Project Size
10000+
Employees
Cordoba, Cordoba, Ar
Services Provided+3 Services
10% Customer Success Program Design
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Customer Support Outsourcing
25% Content Moderation Services
AI Summary
“Apex America, a leading Latin American BPO firm with 20 years' expertise, delivers innovative customer experience solutions across multiple channels, enhancing client brand loyalty and revenue.”
RolesPilot
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
RolesPilot is a platform for sourcing tech talent tailored for businesses seeking to quickly and effectively hire skilled software developers, engineers, designers, system architects, project and product managers, and other technology professionals. With extensive experience in staffing and enterpri
Highlights
50-249
Employees
Services Provided+9 Services
3% Other IT Consulting and SI
1% Workflow Automation (Zapier / Make / n8n)
9% IT Staff Augmentation
1% LLM Integration & Prompt Engineering
AI Summary
“RolesPilot is a US-based platform specializing in sourcing and managing vetted tech talent across software development, project management, and design, delivering flexible hiring and team augmentation solutions globally.”

...

...

...

Latest insights & expert perspectives

Explore data-backed surveys with inputs from top industry experts.

Stated minimum project sizes among the firms listed under software development services on Edverise, with the $50,000 band shaded

Vendor Selection

Questions to Ask a Software Development Agency: Six With Proof

A vetting script for second-round agency calls: six questions, the document each answer has to produce, and what a directory listing or a badge really proves.

Nihar Ranjan Rout

10/31/2026

Three software development quotes of $38,000, $94,000 and $210,000 converted to effective hourly rates of $79, $73 and $87.50

Vendor Selection

How to Compare Software Development Quotes Priced 5x Apart

Three bids for the same build are rarely comparable as written. A normalization checklist, a weighted grid adapted from FAR Part 15.3, and the hourly arithmetic.

Akash Mohapatra

10/31/2026

Chart of minimum project size stated by firms listed under AI agent development on Edverise, with the $50,000 band highlighted

Vendor Selection

AI Agent Development Cost: Build, Tokens, Reliability

An AI agent has three costs. Compute the monthly token bill from published list prices, then set the build quote against what listed firms actually charge.

Santanu Prasad Sahoo

10/31/2026

Check All Our Blogs

One Platform. One Promise. One Trust.

Edverise is building the trusted way to find tech vendors. List your company early, or talk to us about backing the platform.

Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

E

Where buyers look next

Latest insights & expert perspectives

Questions to Ask a Software Development Agency: Six With Proof

How to Compare Software Development Quotes Priced 5x Apart

AI Agent Development Cost: Build, Tokens, Reliability

One Platform. One Promise. One Trust.