Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Bobcares
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Bobcares.com is a reliable global provider of comprehensive technology solutions, offering scalable and cost-efficient services for more than twenty years. We focus on empowering businesses through robust IT infrastructure, advanced software solutions, and expert technical support. "Keeping business
Highlights
$25-49/hr
Avg Hourly Rate
250-999
Employees
Services Provided+9 Services
20% Other IT Consulting and SI
7% Cloud Infrastructure Setup (AWS / GCP / Azure)
8% DevOps Engineering
3% Disaster Recovery & Business Continuity Planning
AI Summary
“Bobcares delivers comprehensive technology solutions, including IT infrastructure, software development, AI automation, and customer support, empowering businesses globally with scalable, secure, and future-ready services.”
Mindcentric, Inc
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With two decades of experience in overseeing vital infrastructure, Mindcentric is a comprehensive Managed IT and Cloud Provider. We tailor our solutions to fit the specific requirements of our clients, aiming to surpass their expectations while keeping costs low.
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Oceanside, California, Us
Services Provided+1 Services
50% Managed IT Services
15% Cloud Consulting & SI
15% Cybersecurity Services
15% Other IT Consulting and SI
AI Summary
“Mindcentric, Inc. is a Managed IT and Cloud Provider with 20 years' experience, delivering tailored, cost-effective infrastructure solutions designed to meet diverse client needs.”
Testing Geeks
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Testing Geeks: Your Ally in Quality Assurance and More At Testing Geeks, we focus on providing high-quality software quality assurance services that guarantee your products are dependable, secure, and user-friendly. With offices in Egypt and Dubai, and a diverse client base worldwide—including sig
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Cairo, Cairo, Eg
Services Provided+2 Services
25% QA & Software Testing
25% Recruitment Process Outsourcing (RPO)
15% HR Consulting Services
15% Recruitment & Staffing Services
AI Summary
“Testing Geeks offers comprehensive software quality assurance services, including offshoring and Testing as a Service, delivering reliable, efficient, and customized testing solutions globally.”
Value Prospects Consulting
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Value Prospect is a reputable provider of Market Intelligence and Database Marketing solutions, serving as a consultant to numerous leading companies and global brands throughout the Asia Pacific region.
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Noida, Uttar Pradesh, In
Services Provided+7 Services
20% Email Marketing & Automation
10% Advertising Services
10% Customer Support Outsourcing
10% Software Development Services
AI Summary
“Value Prospects Consulting delivers comprehensive market intelligence and database marketing solutions, consulting leading companies and global brands across the Asia Pacific region with expert insights.”
Salaria Sales Solutions
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Salaria Group is a business-to-business sales development consultancy located in Arlington, Virginia. Our focus is on early-stage sales initiatives, including high-volume cold calling, targeted prospecting, and outbound digital marketing. As a strategic sales development partner, we assist our clien
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
50-249
Employees
Arlington, Virginia, Us
Services Provided+3 Services
12% Content Marketing Strategy
22% Digital Strategy
28% Outbound Lead Generation
5% Sales Process Consulting
AI Summary
“Salaria Sales Solutions is a B2B sales development consultancy specializing in early-stage outbound efforts, helping diverse clients generate leads and increase sales meetings across multiple industries.”
Softylus
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Softylus is a leading provider of software solutions, focusing on creating high-quality software tailored to the specific needs of both businesses and individuals. Our expertise encompasses web development, mobile app development, UI/UX design, and more. Our talented team is committed to helping cli
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+3 Services
8% E-Commerce Development
14% Mobile App Development (iOS & Android)
12% Custom Web Application Development
20% Mobile App UI Design
AI Summary
“Softylus specializes in tailored software solutions including web, mobile, and UI/UX design, focusing on scalable, reliable applications enhanced by AI and blockchain technologies for diverse client needs.”
Avataris
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Introducing Avatari - our AI-powered chatbots featuring lifelike virtual avatars that seamlessly integrate into your website or application. These digital representatives can serve as the face of your brand, interacting with clients and giving your business a personable voice. Avatari is versatile a
Highlights
$25,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Graz, Styria, At
Services Provided+3 Services
8% Generative AI
18% Custom AI Chatbot Development
18% Live Chat & Chatbot Implementation
7% Customer Support Outsourcing
AI Summary
“Avataris offers AI-powered virtual avatar chatbots for websites and apps, enabling multilingual, scalable customer support, sales, onboarding, and advisory services with customizable solutions.”
LTS Global Digital Services
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LTS GDS is a component of the LTS Group's technology service ecosystem, previously recognized as Lotus Quality Assurance (LQA), the predecessor of LTS Group. We provide a range of digital BPO services aimed at helping small and medium-sized enterprises (SMEs) deliver high-quality services while opti
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Hanoi, Vn
Services Provided+7 Services
10% Robotic Process Automation (RPA)
3% AI-Powered Document Processing
3% Workflow Automation (Zapier / Make / n8n)
10% Other IT Consulting and SI
AI Summary
“LTS Global Digital Services delivers high-quality digital BPO solutions including AI data annotation, RPA, and IT helpdesk, serving diverse sectors with strong security and expert teams.”
Strobilan Technology
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At Strobilan, we offer top-notch website design and development services to clients in various industries. Our priority is to create responsive, flexible, and user-friendly websites that not only meet our clients' needs but also provide the specific functionalities they want. When you work with us,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Salem, Tamil Nadu, In
Services Provided+22 Services
4% E-Commerce Development
4% Frontend Development
2% API Development & Integration
3% Backend Development
AI Summary
“Strobilan Technology delivers comprehensive digital solutions, including custom website development, UI/UX design, branding, marketing, IT infrastructure, and business consulting tailored to client needs.”
PrimeRegister US LLC
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PrimeRegister US LLC assists international entrepreneurs and non-US residents in starting and managing their businesses in the United States with confidence. We specialize in the formation of US LLCs, applying for EINs, providing registered agent services, assisting with BOI filings, and offering on
Highlights
2-9
Employees
Sheridan, Wyoming, Us
Services Provided+2 Services
24% Business Plan Development
10% Customer Experience (CX) Strategy
8% Customer Support Outsourcing
15% Customer Success Program Design
AI Summary
“PrimeRegister US LLC enables international entrepreneurs to establish and manage US businesses by offering LLC formation, EIN applications, registered agent, BOI filings, and compliance support with expertise and transparency.”

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Top Customer Support Outsourcing Companies

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