Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Zare Innovations, LLC
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Our company leads the way in business process outsourcing, providing a comprehensive range of services aimed at enhancing and transforming your operational efficiency. We focus on customer and technical support, IT helpdesk solutions, and data management services to keep your business flexible and r
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Addis Ababa, Addis Ababa, Et
Services Provided+5 Services
25% Content Moderation Services
25% Other IT Consulting and SI
20% Market Research & Competitive Intelligence
3% Customer Experience (CX) Strategy
AI Summary
“Zare Innovations, LLC offers comprehensive BPO services spanning customer support, IT helpdesk, finance, HR, digital content, multilingual support, healthcare, back-office, and market research to enhance operational efficiency.”
ramsac
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Ramsac offers a wide range of services beyond just IT support. We assist our clients in maximizing their technology by implementing, managing, and supporting secure, resilient, and adaptable IT solutions. For many, we act as an outsourced IT department, providing strategic insights, proactive manage
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
50-249
Employees
Guildford, England, Gb
Services Provided+12 Services
4% AI Strategy & Roadmap Consulting
5% Cloud Consulting & SI
3% AI-Powered Document Processing
3% Machine Learning Model Development
AI Summary
“Ramsac delivers comprehensive IT services including strategic management, cybersecurity, and 24/7 support, enabling clients to optimize technology, secure data, and enhance organizational growth.”
Info-X
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Info X is a top Logistics Tech Company that offers tailored Logistics Tech Solutions specifically designed for the Freight Industry. We cater to Freight Forwarders, NVOCCs, BCOs, and logistics teams by replacing outdated legacy systems with AI-driven comprehensive TMS Platforms and strong Rate Manag
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
250-999
Employees
Gurugram, Haryana, In
Services Provided+3 Services
14% AI Agent & Multi-Agent System Development
6% Custom AI Chatbot Development
8% Customer Support Outsourcing
12% Live Chat & Chatbot Implementation
AI Summary
“Info-X delivers AI-powered logistics technology and automation platforms, enabling freight industry stakeholders to optimize supply chain accuracy, compliance, and visibility with integrated digital solutions and expert oversight.”
Digital Media Solution
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Digital Media Solution is a digital marketing agency that provides a wide variety of services to businesses. We not only offer marketing solutions but also offer business consulting and assistance with various challenges that may hinder growth. Our goal is to deliver ideal IT solutions for your busi
Highlights
10-49
Employees
Brampton, Ontario, Ca
Services Provided+14 Services
6% Custom Web Application Development
4% Mobile App Development (iOS & Android)
4% E-Commerce Development
14% Product Design
AI Summary
“Digital Media Solution is a digital marketing agency offering comprehensive marketing, business consulting, and IT services focused on enhancing client visibility, sales, and growth through results-driven strategies.”
SalesGrip
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Since 2018, SalesGrip has served as a sales partner, assisting companies in increasing their sales and revenue through external teams of Inside Sales specialists. With five years of experience in creating top-tier sales teams, we focus on attracting, hiring, developing, and nurturing inside sales pr
Highlights
50-249
Employees
Services Provided+3 Services
14% Audio Production
20% Brand Film & Corporate Video
20% Outbound Lead Generation
13% Sales Development Representative (SDR) Services
AI Summary
“Since 2018, SalesGrip partners with companies to boost sales using expert inside sales teams, focusing on hiring, training, and leveraging innovative B2B sales technologies.”
Q
Qinetic Marketing
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Are you looking to enhance your sales, generate leads, improve your inbound call center, develop your website, or elevate your digital marketing efforts? With over five years of experience in the call center and IT industries, we can assist you in addressing these challenges. Our fully-equipped cust
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Mississauga, Ontario, Ca
Services Provided+15 Services
2% E-Commerce Development
4% Custom Web Application Development
9% Mobile App Development (iOS & Android)
2% Corporate Photography
AI Summary
“Qinetic Marketing offers comprehensive sales, lead generation, call center, web development, and digital marketing services, leveraging advanced technology and expert teams to serve clients in the USA and UK.”
T
TechAdmins LLC
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Tech Admins is a tech company located in Seattle, Washington, focused on enhancing your online presence through a robust platform built on the latest systems. We go beyond merely selling products; we deliver value to our clients. As a customer-centric organization, Tech Admins is committed to achiev
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+2 Services
14% Customer Support Outsourcing
12% Help Center & Knowledge Base Development
8% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
20% Managed IT Services
AI Summary
“TechAdmins LLC, based in Seattle, delivers customer-focused tech solutions, including consultations and content creation, ensuring continuous support and enhanced online presence through latest systems.”
Xperience design
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We are a design agency that employs human-centered design methods to aid our clients in creating innovative solutions for their customer experiences. We collaborate with teams and organizations in a co-creative manner to develop and establish new visions, models, channels, services, and products.
Highlights
$5,000+
Min Project Size
50-249
Employees
Medellin, Antioquia, Co
Services Provided+3 Services
20% UX Research & Usability Testing
14% Interaction Design
23% Operational Process Consulting
10% Go-to-Market Strategy
AI Summary
“Xperience Design is a design agency specializing in human-centered approaches to collaboratively create innovative customer experience solutions, including new visions, models, channels, services, and products.”
ZippiFlex
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ZippiFlex is a virtual assistant and BPO service provider based in Sri Lanka, launched in 2023. We support busy business owners and entrepreneurs worldwide in their efforts to lower stress, focus on what matters, and achieve their goals more efficiently. Our services include data entry, personal ass
Highlights
10-49
Employees
Services Provided+8 Services
12% Custom Web Application Development
5% Mobile App Development (iOS & Android)
4% Search Engine Optimization (SEO)
4% Content Marketing Strategy
AI Summary
“ZippiFlex, founded in 2023 in Sri Lanka, offers diverse virtual assistant and BPO services including data entry, customer support, and project management to enhance efficiency and growth globally.”
Tevatel
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Tevatel is a cloud communication platform enhanced by AI, designed for businesses aiming to meet increasing customer expectations without lengthy delays. AI voice agents manage incoming and outgoing calls 24/7 without needing human involvement. AI chatbots provide immediate responses to customer inq
Highlights
$1,000+
Min Project Size
50-249
Employees
Chennai, Tamil Nadu, In
Services Provided+1 Services
35% Custom AI Chatbot Development
15% AI Agent & Multi-Agent System Development
10% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
AI Summary
“Tevatel offers an AI-powered cloud communication platform providing 24/7 voice agents, chatbots, quality auditing, and integrated contact center solutions to enhance customer engagement efficiently.”

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Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

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