Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Augment Works
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Augment Works stands at the forefront of digital transformation, offering pioneering products and services that simplify business operations. We take pride in our extensive selection of offerings within the advanced technology sector. Committed to surpassing industry benchmarks, we strive to deliver
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Pimpri-Chinchwad, Maharashtra, In
Services Provided+6 Services
10% AR/VR & Mixed Reality Services
10% Customer Support Outsourcing
10% Graphic Design
10% Managed IT Services
AI Summary
“Augment Works leads digital transformation by delivering innovative technology solutions and services that enhance business operations, sales, and customer engagement with global reach and competitive pricing.”
Wisethink Information Solutions
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Wisethink Information Solutions is a provider of ICT consulting and software solutions. Leveraging our global delivery experience and expertise in applications and infrastructure, we offer affordable services that help our clients enhance customer service, boost productivity, improve workforce perfo
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Gurugram, Haryana, In
Services Provided+5 Services
7% API Development & Integration
8% Custom Web Application Development
12% Mobile App Development (iOS & Android)
5% ERP & CRM Development
AI Summary
“Wisethink Information Solutions delivers global ICT consulting and innovative software services, enhancing productivity and digital transformation through expertise in application development, CRM, and cloud integration.”
Hirabit
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A web development agency focused on delivering digital solutions, providing services for web and mobile development.
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Services Provided+5 Services
9% Mobile App Development (iOS & Android)
11% Custom Web Application Development
5% UX Research & Usability Testing
5% Wireframing & Prototyping
AI Summary
“Hirabit is a web development agency specializing in comprehensive digital solutions, offering expert services in both web and mobile application development for diverse client needs.”
Trimen Computer Systems, LLC
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1. Reliable IT Solutions Provider - As your IT solutions partner, we aim to seamlessly integrate with your team, guiding you through the complexities of the constantly evolving IT landscape. Trimen Computers will help you leverage technology to gain a competitive edge for your business. We collabora
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
Johnson City, Tennessee, Us
Services Provided+3 Services
5% Disaster Recovery & Business Continuity Planning
12% IT Helpdesk & Support Services
14% Managed IT Services
3% Cybersecurity Assessments & Hardening
AI Summary
“Trimen Computer Systems, LLC delivers comprehensive IT solutions and support, simplifying complex technologies while fostering close partnerships to empower businesses with reliable, tailored technology services.”
Nexora Precision Solutions
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Nexora Precision Solutions is a high-end Virtual Assistant (VA) agency that offers remote support to professionals in Engineering, Medicine, Dentistry, and IT. We specialize in CAD support and executive virtual assistant services. Additionally, our team provides medical billing virtual assistant sol
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided+1 Services
35% Operational Process Consulting
15% Customer Experience (CX) Strategy
15% Customer Support Outsourcing
20% Customer Success Program Design
AI Summary
“Nexora Precision Solutions provides expert virtual assistant services, including CAD support, medical billing, and administrative assistance, serving professionals across Engineering, Medicine, Dentistry, and IT sectors.”
CallWay Ukraine
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We take pride in being a top developer and integrator of software solutions designed to create contact center and office telephony systems in Ukraine and the CIS region.
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Kyiv, Ua
Services Provided+6 Services
20% Operational Process Consulting
10% Unified Communications Consulting & SI
4% CRM Consulting and SI
4% Other IT Consulting and SI
AI Summary
“CallWay Ukraine specializes in software development, IT consulting, and customer support solutions, delivering integrated telephony, CRM, AI automation, and user-centric web applications for diverse business needs.”
BizBot Ninja
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At BizBot Ninja, we focus on developing advanced AI-driven chatbots that improve customer interaction, optimize operations, and promote business growth. Our sophisticated chatbot solutions are tailored for various sectors, such as e-commerce, healthcare, real estate, hospitality, finance, and beyond
Highlights
Jasper, Georgia, Us
Services Provided+3 Services
20% Custom AI Chatbot Development
5% AI Strategy & Roadmap Consulting
15% Go-to-Market Strategy
10% Customer Experience (CX) Strategy
AI Summary
“BizBot Ninja specializes in AI-driven chatbots tailored across industries to automate customer support, lead qualification, and scheduling, enhancing business efficiency and engagement.”
Ascendly Marketing and Website Design
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Ascendly is a prominent digital marketing agency and web design firm that assists businesses in creating a robust online presence. They provide a wide range of services, including website design, SEO, marketing consulting, and Google Ads management. The talented team at Ascendly produces visually at
Highlights
$1,000+
Min Project Size
10-49
Employees
Services Provided+21 Services
2% Content Marketing Strategy
2% Pay Per Click
3% Search Engine Optimization (SEO)
2% Marketing Funnel Development
AI Summary
“Ascendly is a leading digital marketing agency offering expert website design, SEO, Google and Facebook Ads management, and consulting services to enhance online presence and business growth.”
IT MNC GROUP INDIA
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Founded in 1995, IT MNC GROUP INDIA is headquartered in Noida, India, and has since offered services to over 300 companies across various industries. Our firm is recognized as a highly reputable IT company, demonstrating extensive knowledge and expertise in digital technology. Our creative strategie
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Noida, Uttar Pradesh, In
Services Provided+24 Services
11% Customer Support Outsourcing
9% Other IT Consulting and SI
5% Machine Learning Model Development
5% AR/VR & Mixed Reality Services
AI Summary
“IT MNC GROUP INDIA, founded in 1995 in Noida, provides comprehensive IT services including software development, AI automation, business consulting, and customer support to diverse industries.”
Oxil Solutions
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We are dedicated to creating a world where intelligent software enhances the lives of billions. We contribute to this vision by developing, maintaining, and supporting essential applications for our clients. Our commitment to delivering top-quality software drives us to ensure that projects are exec
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Services Provided+8 Services
7% Custom Web Application Development
7% Mobile App Development (iOS & Android)
3% E-Commerce Development
17% Product UX Strategy
AI Summary
“Oxil Solutions delivers comprehensive tech services including custom software development, UX/UI design, branding, digital marketing, customer support, and business consulting to drive client growth globally.”

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Top Customer Support Outsourcing Companies

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