Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Lead Express
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As specialists in B2B, we support companies that provide services to other businesses. Many of our clients seek our help to uncover sales-ready opportunities among key executives in targeted accounts. Our agency utilizes a variety of digital and executive calling strategies to connect with decision-
Highlights
$5,000+
Min Project Size
10-49
Employees
Scoresby, Victoria, Au
Services Provided+6 Services
20% Email Marketing & Automation
20% Sales Development Representative (SDR) Services
10% Customer Support Outsourcing
10% Market Research & Competitive Intelligence
AI Summary
“Lead Express specializes in B2B lead generation, using digital and executive outreach to identify sales-ready opportunities, enhancing sales pipelines while ensuring budget-conscious results.”
Touchstone BPO
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For over two decades, Touchstone has been offering contact and call center solutions to help growing businesses thrive and enhance quality. The company’s founder and legendary entrepreneur, Tom Slone, established high standards for call center leadership during his tenure as CEO from 2003 to 2017. A
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Fort Worth, Texas, Us
Services Provided+5 Services
13% Customer Support Outsourcing
4% Live Chat & Chatbot Implementation
4% Help Center & Knowledge Base Development
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Touchstone BPO, a global AI-driven call center provider, combines expert training, technology, and processes to deliver innovative, scalable customer experience solutions fostering business growth and quality.”
Eazy Virtual Services
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At EazyVirtual, we assist service-oriented businesses in retaining leads and expanding their growth—without the expense of hiring full-time employees. We offer 24/7 live call answering paired with integrated lead generation support to help you seize more opportunities and turn inquiries into custome
Highlights
2-9
Employees
Toronto, Ontario, Ca
Services Provided+3 Services
20% Go-to-Market Strategy
13% Operational Process Consulting
17% Outbound Lead Generation
13% Appointment Setting Services
AI Summary
“Eazy Virtual Services provides 24/7 live call answering and lead generation support, helping businesses retain leads, enhance local presence, and grow efficiently with transparent pricing.”
Mobilise Cloud
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Mobilise Cloud Services assists customers in updating legacy applications and services by leveraging Hyperscale Public Cloud platforms, which include serverless and voice-based computing. This transition leads to reduced costs, more agile software deployments, and enhanced security. Mobilise also of
Highlights
10-49
Employees
Services Provided+1 Services
35% Other IT Consulting and SI
25% Cloud Consulting & SI
20% Managed IT Services
10% Customer Support Outsourcing
AI Summary
“Mobilise Cloud Services specializes in modernizing legacy applications using Hyperscale Public Cloud platforms, offering tailored consultancy, training, and managed services with strong security and agility.”
Thriftize | Digital Marketing, SEO, PPC, Web Design & Development, Call Center Agency Birmingham
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Thriftize Ltd, established in 2024 and located in Birmingham, is a BPO company with over 14 years of experience dedicated to helping businesses grow and succeed. We focus on providing all-encompassing business process outsourcing solutions that streamline operations, improve customer experiences, an
Highlights
$1,000+
Min Project Size
10-49
Employees
Birmingham, England, Gb
Services Provided+13 Services
5% Search Engine Optimization (SEO)
4% Email Marketing & Automation
4% Social Media Marketing
4% Content Marketing Strategy
AI Summary
“Thriftize Ltd, a Birmingham-based BPO established in 2024, offers customized digital marketing, web development, call center, and tech solutions to drive business growth and customer engagement.”
The DBT Ai
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The DBT Ai was designed to address a significant revenue issue faced by modern businesses: inefficient and unreliable lead management. Every day, companies invest in advertising, social media campaigns, landing pages, and sales funnels, yet many leads go cold because responses are too slow. Calls ar
Highlights
2-9
Employees
Services Provided
33% AI Agent & Multi-Agent System Development
24% Live Chat & Chatbot Implementation
10% Customer Support Outsourcing
33% Appointment Setting Services
AI Summary
“The DBT Ai provides intelligent, automated lead management and appointment-setting solutions, enhancing business efficiency by promptly engaging and qualifying prospects to boost conversions and revenue.”
Detach Solutions
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Detach Solutions is a company focused on growth infrastructure, building and scaling the systems that support modern businesses. We create and develop high-performing digital ecosystems that enable companies to attract customers, launch scalable products, automate processes, and provide seamless cus
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Austin, Texas, Us
Services Provided+13 Services
5% Custom Web Application Development
4% Mobile App Development (iOS & Android)
5% SaaS Product Development
4% Backend Development
AI Summary
“Detach Solutions builds integrated digital ecosystems combining strategy, technology, and execution to deliver scalable websites, software, automation, and customer support services enhancing business growth.”
CALLBUDDIE
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Ο κορυφαίος AI γραμματέας και τηλεφωνητής στην Ελλάδα. Διαχειρίζεται κλήσεις, κλείνει ραντεβού και εξυπηρετεί τους πελάτες σας 24/7, στα Ελληνικά. Είναι σαν να έχετε έναν πάντα διαθέσιμο ρεσεψιονίστ.
Highlights
2-9
Employees
Services Provided+1 Services
25% Custom AI Chatbot Development
5% AI Strategy & Roadmap Consulting
20% Generative AI
35% Live Chat & Chatbot Implementation
AI Summary
“CALLBUDDIE is Greece's leading AI assistant, managing calls, scheduling appointments, and providing 24/7 customer support in Greek, functioning as an always-available receptionist.”
ZuZo Company Limited
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ZuZo Ltd embarked on its journey in Ghana in 2018 with a mission to deliver affordable, high-quality IT solutions, Managed Services, and Contact Centre Services to a broad range of clients, from individuals to large enterprises. In our early years, we focused on achieving operational excellence, del
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Accra, Greater Accra, Gh
Services Provided+14 Services
4% Customer Success Program Design
9% Live Chat & Chatbot Implementation
10% Customer Support Outsourcing
2% Help Center & Knowledge Base Development
AI Summary
“ZuZo Company Limited specializes in affordable, high-quality IT and managed services, integrating AI, automation, and BPO solutions to enhance productivity and customer engagement across diverse clients.”
Saaz International Marketing INC
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At SAAZ International Marketing, our primary focus is on offering effective and high-quality international marketing solutions that are also budget-friendly. We excel in assisting you to grow your business on a global scale, achieving meaningful results without exceeding your financial limits. Your
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+4 Services
13% Mobile App Development (iOS & Android)
13% Custom Web Application Development
15% Mobile & App Marketing
10% Digital Strategy
AI Summary
“Saaz International Marketing INC. provides efficient, high-quality, and budget-friendly international marketing services, dedicated to helping businesses achieve global growth and meaningful results within financial limits.”

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Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

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