Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

BoundBot
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BoundBot is a reliable AI agent platform designed for teams requiring precise and controlled automation. Unlike standard chatbots that may produce inaccurate information, BoundBot utilizes your website, FAQs, documents, and product offerings as the basis for its responses. It merges AI with specific
Highlights
50-249
Employees
Sheridan, Wyoming, Us
Services Provided
35% Custom AI Chatbot Development
15% AI Agent & Multi-Agent System Development
10% Customer Support Outsourcing
40% Live Chat & Chatbot Implementation
AI Summary
“BoundBot is an AI-driven platform enabling teams to automate precise customer service across multiple channels using website data and keyword rules, ensuring controlled and human-supervised interactions.”
Plugg Technologies
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Plugg Technologies is a nearshore staffing company located in the U.S. that assists businesses in creating dependable, high-performing remote teams across Latin America. We collaborate with startups, mid-sized firms, and expanding enterprises to identify skilled professionals fluent in English, work
Highlights
$5,000+
Min Project Size
10-49
Employees
Services Provided+5 Services
8% Managed IT Services
3% Disaster Recovery & Business Continuity Planning
10% IT Helpdesk & Support Services
5% IT Compliance & Governance
AI Summary
“Plugg Technologies specializes in nearshore staffing, enabling businesses to build remote teams across Latin America with skilled professionals in development, support, and customer service roles efficiently and cost-effectively.”
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Hitek Design Studio
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Hitek Designs Studio is a comprehensive Creative Digital Agency equipped to manage all your advertising, marketing, and branding requirements. Our extensive range of services includes everything from innovative concepts to campaign implementation, addressing both inbound and outbound marketing strat
Highlights
$25-49/hr
Avg Hourly Rate
Services Provided+17 Services
5% Brand Refresh & Rebranding
4% Logo Design
3% Marketing Collateral Design
4% Brand Identity Design
AI Summary
“Hitek Design Studio is a freelance creative digital agency offering advertising, marketing, branding, and training services with personalized client relationships and comprehensive campaign implementation.”
Vanguard Services S.A.L
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Vanguard Services is a Beirut-based BPO and outsourcing firm that focuses on sales development, customer support, and revenue operations for clients worldwide. We create, train, and oversee high-performance sales development representative (SDR) teams and customer experience (CX) departments that ge
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+4 Services
10% Outbound Lead Generation
20% Sales Development Representative (SDR) Services
3% Sales Funnel Strategy & Optimization
12% Customer Success Program Design
AI Summary
“Vanguard Services S.A.L., based in Beirut, offers tailored BPO solutions specializing in sales development and customer support, leveraging multilingual teams to drive client revenue globally with quality and scalability.”
Springbord
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Springbord is the data division of the group, providing tailored data solutions for various industry sectors.
Highlights
50-249
Employees
Services Provided+1 Services
25% Data Annotation Services
20% Offshore Back-office Services
20% Ecommerce Marketing
20% Accounting Services
AI Summary
“Springbord delivers customized data solutions across diverse industries, leveraging expertise to optimize business intelligence and decision-making for its clients.”
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devweb technology It Institute Rajkot
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Devweb Technology is the leading institute for training in IT and digital marketing, offering courses in SEO, Facebook Ads, Google Ads, social media marketing, and PHP development. We also provide online training programs. Contact us at +91 7016892290.
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided+9 Services
12% Custom Web Application Development
4% Mobile App Development (iOS & Android)
4% E-Commerce Development
3% Video Marketing Strategy
AI Summary
“Devweb Technology Institute in Rajkot specializes in IT and digital marketing training, offering courses like SEO, social media marketing, PHP development, and online programs.”
SciTech Valley
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SciTech Valley is a mission-driven science and technology company dedicated to delivering services, products, and technologies designed to equip our clients with the appropriate tools. As a tech firm that offers solutions to help businesses and brands maximize their use of available digital solution
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Services Provided+8 Services
10% Mobile App Development (iOS & Android)
7% Custom Web Application Development
8% Web App UI Design
8% Product Design
AI Summary
“SciTech Valley is a versatile science and technology firm offering consultancy, software development, digital marketing, networking, security, solar solutions, and tech training to optimize business technology use.”
Liss Solutions
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Liss Solutions is an innovative company that provides a diverse array of digital services to clients globally. Our team of experienced professionals is focused on delivering high-quality services in areas such as web design and development, software creation, social media management, graphic design,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided+5 Services
12% Custom Web Application Development
5% Mobile App Development (iOS & Android)
3% Email Marketing & Automation
10% Social Media Marketing
AI Summary
“Liss Solutions offers comprehensive digital services including web design, software development, and social media management, delivering tailored solutions to help clients achieve business growth globally.”
BonBon Strategic
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We assist small to medium-sized businesses in achieving growth without the associated challenges, and we support Founders aiming to focus on developing their business rather than getting bogged down in daily tasks. Whether it’s handling everyday operations or strategic planning, we’re here to help.
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Lafayette, Louisiana, Us
Services Provided+4 Services
25% Business Consulting Services
20% Offshore Back-office Services
12% HR Consulting Services
10% Customer Support Outsourcing
AI Summary
“BonBon Strategic supports small to medium-sized businesses and founders by managing daily operations and strategic planning, enabling growth while alleviating operational challenges.”
Sassy Support (Stytix LLC)
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⚡ Sassy Support | Advanced Growth and Customer Success Solutions for Startups + SaaS Growing a startup is challenging, but we simplify the process. At Sassy Support, we integrate with your business as an on-demand growth partner, driving everything from lead generation to customer satisfaction with
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Cheyenne, Wyoming, Us
Services Provided+4 Services
14% Unified Communications Consulting & SI
10% IT Staff Augmentation
10% Other IT Consulting and SI
33% Go-to-Market Strategy
AI Summary
“Sassy Support is an on-demand growth partner offering advanced sales, AI-driven lead qualification, proactive customer success, 24/7 helpdesk, and efficient operations to help startups and SaaS companies scale.”

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Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

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