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BoundBot

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Overview

50 - 249

Employees

2025

Year Founded

ABOUT BOUNDBOT

Think Beyond the Chatbot

BoundBot is a reliable AI agent platform designed for teams requiring precise and controlled automation. Unlike standard chatbots that may produce inaccurate information, BoundBot utilizes your website, FAQs, documents, and product offerings as the basis for its responses. It merges AI with specific keyword rules and a centralized inbox, enabling teams to automate customer service across various platforms such as WebChat, WhatsApp, Messenger, Telegram, Slack, and Discord while maintaining human oversight. It offers one workspace with complete control, tailored for contemporary support and revenue teams.

Languages Spoken
English
HIGHLIGHTS

50 - 249

Employees

2025

Year Founded

Services
Focus
Industries
Clients
Services Provided
35% Custom AI Chatbot Development
15% AI Agent & Multi-Agent System Development
10% Customer Support Outsourcing
40% Live Chat & Chatbot Implementation

About the Team

OUR STORY
BoundBot is designed to empower teams by delivering practical AI support that feels functional rather than performative. Our platform centralizes conversations from multiple channels into a single interface, providing clear handoff paths and real answers grounded in authentic context drawn from your website, FAQs, files, and products. We emphasize precise automation through keyword rules and actions to handle routine messages deterministically, reducing uncertainty in responses. Recognizing the importance of human oversight, BoundBot offers a streamlined inbox for teams to review, intervene, and take control of critical conversations efficiently. By uniting diverse communication tools into one workspace with thoughtful defaults, we prioritize operational support that goes beyond superficial demos to meet real business needs.

Locations

Headquarters

30 North Gould Street

Sheridan, Wyoming, United States 82801