Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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Ratings Updated: August 6, 2026

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List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Direct Line Tele Response is recognized across the nation as a leading provider in the Answering Service and Call Center sector. We offer a variety of solutions including inbound call handling, messaging, urgent dispatching, attendance hotlines, and other answering services around the clock, every d


    Highlights

    <25

    Avg Hourly Rate

    50-249

    Employees

    Berkeley, California, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    Direct Line Tele Response, established in 1979, is a leading nationwide call center offering 24/7 inbound call handling, messaging, urgent dispatching, and specialized answering services across diverse sectors.

  2. Is this your business? Become an Edverise partner & Claim Now

    Candies Freelance Agency (CFA) serves as a remote operations partner that aids businesses in expanding through outsourced virtual staffing and administrative support. We excel in identifying, onboarding, and supervising highly qualified virtual assistants tailored to each client’s specific operation


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    10-49

    Employees

    Cape Town, Western Cape, Za

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    Candies Freelance Agency offers tailored remote staffing and virtual assistant solutions, supporting businesses with recruitment, training, and management to enhance efficiency and compliance.

  3. Is this your business? Become an Edverise partner & Claim Now

    At CallTree, we empower organizations in the USA and around the world to remain proactive in a rapidly evolving environment. Our BPO services provide nearshoring solutions tailored for both established companies and startup entrepreneurs who want to concentrate on their essential business operations


    Highlights

    $10,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Tijuana, Baja California, Mx

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    CallTree offers tailored nearshoring BPO services, enabling global organizations to adapt efficiently and focus on core operations amid evolving business challenges.

  4. Is this your business? Become an Edverise partner & Claim Now

    As a premier BPO that specializes in contact center solutions, we emphasize the integration of innovation and emerging technologies with a human touch to craft outstanding customer experiences. We take the time to understand our clients' objectives and the distinct needs and preferences of their cus


    Highlights

    $100,000+

    Min Project Size

    1000-9999

    Employees

    Tulsa, Oklahoma, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    Avantive Solutions is a global BPO leader delivering innovative, technology-driven customer experience, strategic sales, and digital marketing services with flexible, omnichannel solutions across diverse industries.

  5. Is this your business? Become an Edverise partner & Claim Now

    Cloudstaff is a virtual staffing firm that merges advanced technology with a people-centric ethos to link companies with top talent worldwide. Its People + Tech model taps into a pool of over one million professionals, supported by more than 20 delivery centers in the Philippines, India, Colombia, K


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    1000-9999

    Employees

    Makati, Metro Manila, Ph

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    Cloudstaff offers global virtual staffing and outsourcing solutions, combining technology and people-centric approaches to deliver skilled customer support, back-office, and operational services across diverse industries.

  6. Is this your business? Become an Edverise partner & Claim Now

    “XtraNet Technologies Pvt. Ltd.” is a company established under the Companies Act of 1956, registered with the Registrar of Companies for Madhya Pradesh and Chhattisgarh in January 2002. It is an ISO 9001:2008 certified IT firm, created and operated by a group of dynamic IT professionals dedicated t


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    250-999

    Employees

    Bhopal, Madhya Pradesh, In

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    XtraNet Technologies Pvt. Ltd., established in 2002 and ISO 9001:2008 certified, delivers integrated IT solutions to government, semi-government, and private sectors with a professional team.

  7. Is this your business? Become an Edverise partner & Claim Now

    SuccessLink Outsourcing (SLO) is a partner in business process outsourcing that goes beyond conventional support services. We create scalable, system-driven operational frameworks that drive business expansion. Rather than merely filling positions, we design and oversee stable offshore teams that in


    Highlights

    $50,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    San Jose, California, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    SuccessLink Outsourcing partners in scalable business process outsourcing, designing integrated offshore teams that enhance customer service, back-office, and specialized operations, driving sustainable growth through robust frameworks.

  8. Is this your business? Become an Edverise partner & Claim Now

    Since 1991, MAP Communications has been delivering professional live telephone answering services around the clock, every day of the year. Recognizing that every business is unique, our remote virtual receptionists undergo extensive training to manage even the most challenging situations. MAP's agen


    Highlights

    10-49

    Employees

    Chesapeake, Virginia, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    Since 1991, MAP Communications provides 24/7 professional live telephone answering services with trained virtual receptionists serving medical, legal, finance, education, and contractor sectors.

  9. Simplr logo
    SimplrProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    The traditional model of contact centers or call centers is rigid and inflexible, compelling companies to make expensive compromises that detract from the customer experience. With Simplr’s NOW CX, you can prioritize your customers. Simplr provides a human-centered, technology-enhanced customer serv


    Highlights

    $50,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    San Mateo, California, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    Simplr delivers flexible, AI-enhanced customer service solutions across digital channels, combining skilled staffing and technology to improve customer experience and support enterprise growth.

  10. Is this your business? Become an Edverise partner & Claim Now

    G2A Consulting Group is formed by two seasoned companies from different sectors: GDL Marketing in the Dominican Republic and Wolf Tech in Colombia. Both organizations share a common goal of delivering exceptional service to our clients, focusing on their needs and expectations. Our B2B model is buil


    Highlights

    $10,000+

    Min Project Size

    <25

    Avg Hourly Rate

    10-49

    Employees

    Barranquilla, Atlantico, Co

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    G2A Consulting Group combines expertise from Dominican Republic and Colombia to deliver reliable, cost-effective B2B marketing and consulting services, enhancing clients' operational efficiency and growth.

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