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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

1986

Year Founded

ABOUT ACC

Peace of Mind for your Business

American Customer Care provides a full range of customer contact center solutions aimed at strengthening and improving your connection with current customers while also attracting new ones. They possess the knowledge, flexibility, technology, resources, and expertise to engage with your customers through various channels.

Languages Spoken
English
HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

1986

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
ACC Premiere is a privately held, technology-driven global contact center partner dedicated to delivering exceptional customer experiences by seamlessly integrating AI-powered automation with premium live agent support. Trusted by the world's most renowned brands, they emphasize high-touch, tailored solutions that prioritize customer service as a vital business differentiator. Their unique consultative partnership approach sets them apart in the competitive BPO industry, combining cost-efficient AI tools with skilled, dedicated agents to meet customers' expectations effectively. Operating from headquarters in Southington, CT, with domestic centers across the U.S. and locations in Costa Rica and the Philippines, ACC Premiere supports nearly 100% remote or hybrid representatives across more than 20 states. Committed to innovation and leadership, they strive to be a strategic advantage for their clients.

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

< $25/hr

Locations

Headquarters

225 North Main Street

Bristol, Connecticut, United States 06010