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Direct Line Tele Response

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Overview

< $25/hr

Avg Hourly Rate

50 - 249

Employees

1979

Year Founded

ABOUT DIRECT LINE TELE RESPONSE

Your Voice Of Excellence

Direct Line Tele Response is recognized across the nation as a leading provider in the Answering Service and Call Center sector. We offer a variety of solutions including inbound call handling, messaging, urgent dispatching, attendance hotlines, and other answering services around the clock, every day of the year. Established in 1979, Direct Line has earned the distinction of being the most awarded call center in California for delivering top-notch messaging services to various sectors, including medical, legal, property management, trade services, and many more nationwide. With advanced call processing systems, cutting-edge technology, and thorough training methods, we enhance our capability to meet all of our clients’ answering, messaging, and dispatching requirements.
LANGUAGES SPOKEN
English
HIGHLIGHTS

< $25/hr

Avg Hourly Rate

50 - 249

Employees

1979

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Our team comprises industry specialists who prioritize urgency, empathy, and precision in every interaction. We ensure that each call is answered live, maintaining unwavering dedication to service without any compromise. Our approach is customized, developing scripts, workflows, and escalation paths that align seamlessly with your brand's unique voice and operational requirements. The accolades we've received go beyond being mere decorative awards; they stand as testament to our consistent delivery of outstanding caller experiences year after year. For our clients, this commitment translates into dependable and exceptional support tailored to their needs.

Projects & Clients

Project Size & Rate
Average Hourly Rate

< $25/hr

Locations

Headquarters

2847 Shattuck Avenue

Berkeley, California, United States 94705
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