Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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423 Companies

Top Telecommunications Customer Support Outsourcing Companies

Outcess Solutions
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Outcess is a comprehensive customer engagement and business process outsourcing firm. We provide cutting-edge digital solutions that enhance the effectiveness of individuals, teams, and organizations. At Outcess, we recognize that digital technology is instigating a fundamental change in our lifesty
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Lagos, Lagos, Ng
Services Provided+12 Services
10% Cloud Consulting & SI
7% ECM Consulting and SI
8% ERP Consulting and SI
5% Unified Communications Consulting & SI
AI Summary
“Outcess Solutions delivers advanced digital customer engagement and business process outsourcing services, enabling organizations to adapt and transform interactions for improved operational efficiency and competitiveness.”
Xperience design
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We are a design agency that employs human-centered design methods to aid our clients in creating innovative solutions for their customer experiences. We collaborate with teams and organizations in a co-creative manner to develop and establish new visions, models, channels, services, and products.
Highlights
$5,000+
Min Project Size
50-249
Employees
Medellin, Antioquia, Co
Services Provided+3 Services
20% UX Research & Usability Testing
14% Interaction Design
23% Operational Process Consulting
10% Go-to-Market Strategy
AI Summary
“Xperience Design is a design agency specializing in human-centered approaches to collaboratively create innovative customer experience solutions, including new visions, models, channels, services, and products.”
GlobalDial Services
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We have assisted numerous clients around the world with the services listed below. Depending on the type of project, we provide a free trial so you can evaluate the quality of our work. Our offerings include Lead Generation, Customer Service, Market Research, Mortgage Underwriting, Mortgage Processi
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Bengaluru, Karnataka, In
Services Provided+3 Services
12% IT Staff Augmentation
8% CRM Consulting and SI
20% Managed IT Services
20% Outbound Lead Generation
AI Summary
“GlobalDial Services delivers diverse business support including lead generation, customer service, market research, mortgage processing, telemarketing, and data processing, with trial options to ensure quality.”
ExpertCallers
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ExpertCallers is a worldwide provider of customer relationship management and contact center solutions, assisting businesses in fostering meaningful interactions with customers and cultivating long-term loyalty. As a division of Flatworld Solutions, the company has been offering scalable, process-dr
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided+6 Services
10% Change Management Consulting
9% Customer Experience (CX) Strategy
3% Market Research & Competitive Intelligence
4% Operational Process Consulting
AI Summary
“ExpertCallers, a Flatworld Solutions division since 2002, offers global, scalable contact center and CRM services combining human expertise with AI to enhance customer engagement and operational efficiency.”
HiredSupport
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HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided+8 Services
13% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
4% Churn Analysis & Retention Strategy
AI Summary
“HiredSupport offers award-winning 24/7 customer service and business process outsourcing across industries, enhancing operations with solutions including call centers, data services, and virtual assistance.”
Lead Express
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As specialists in B2B, we support companies that provide services to other businesses. Many of our clients seek our help to uncover sales-ready opportunities among key executives in targeted accounts. Our agency utilizes a variety of digital and executive calling strategies to connect with decision-
Highlights
$5,000+
Min Project Size
10-49
Employees
Scoresby, Victoria, Au
Services Provided+6 Services
20% Email Marketing & Automation
20% Sales Development Representative (SDR) Services
10% Customer Support Outsourcing
10% Market Research & Competitive Intelligence
AI Summary
“Lead Express specializes in B2B lead generation, using digital and executive outreach to identify sales-ready opportunities, enhancing sales pipelines while ensuring budget-conscious results.”
SalesGrip
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Since 2018, SalesGrip has served as a sales partner, assisting companies in increasing their sales and revenue through external teams of Inside Sales specialists. With five years of experience in creating top-tier sales teams, we focus on attracting, hiring, developing, and nurturing inside sales pr
Highlights
50-249
Employees
Services Provided+3 Services
14% Audio Production
20% Brand Film & Corporate Video
20% Outbound Lead Generation
13% Sales Development Representative (SDR) Services
AI Summary
“Since 2018, SalesGrip partners with companies to boost sales using expert inside sales teams, focusing on hiring, training, and leveraging innovative B2B sales technologies.”
kaaymedia
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Kaaymedia is a comprehensive sales and marketing agency dedicated to helping you expand your business. Our team is made up of experienced sales and marketing experts with expertise in IT sales, marketing, branding and advertising, digital marketing, graphic design, video production, and communicatio
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Cluj-Napoca, Cluj, Ro
Services Provided+9 Services
7% Marketing Collateral Design
4% Logo Design
3% Graphic Design
6% Brand Identity Design
AI Summary
“Kaaymedia is a professional sales and marketing agency offering tailored strategies, digital marketing, branding, design, SEO, and web development to drive sustainable business growth.”
Attekmi
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Attekmi focuses on developing and managing advanced programmatic advertising products while facilitating easier entry into the ad tech market through a prebuilt strategy and comprehensive customer support. By integrating a holistic approach to ad tech platform development—which includes a ready-to-u
Highlights
$5,000+
Min Project Size
10-49
Employees
Tallinn, Harju, Ee
Services Provided+2 Services
25% Custom Web Application Development
25% Media Planning & Budget Allocation
15% Customer Support Outsourcing
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Attekmi delivers integrated programmatic advertising solutions combining custom software, media planning, customer support, and strategic consulting, enhancing ad tech market entry and driving client success globally.”
ThinkOwl
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ThinkOwl provides a comprehensive solution for all your customer support requirements. Utilizing a cloud-based architecture (SaaS), it incorporates AI-driven tools that optimize workflows—from managing tickets to engaging with clients. ThinkOwl includes powerful solutions like OwlDesk, OwlForce, and
Highlights
250-999
Employees
Orlando, Florida, Us
Services Provided+4 Services
8% AI Strategy & Roadmap Consulting
10% Custom AI Chatbot Development
15% Conversational AI & Voice Assistant Development
14% Customer Support Outsourcing
AI Summary
“ThinkOwl integrates AI-powered tools and cloud-based services to automate customer support, enhance workflow efficiency, and provide robust IT infrastructure, enabling improved client engagement and operational insights.”

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