Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Telecommunications Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    We go beyond simply answering calls! In a time when automated chatbots and long hold times are common, we provide the following benefits for you and your customers: 1. Immediate call answering with no wait times, ensuring an exceptional experience for your clients. 2. A smooth and specialized call a


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Harlow, England, Gb

    Services Provided
    80% Customer Support Outsourcing
    20% Live Chat & Chatbot Implementation
    AI Summary

    Zebra Connexions Ltd delivers tailored call center and back office outsourcing services in the UK, providing immediate, reliable support with customized solutions to enhance client communication and efficiency.

  2. Is this your business? Become an Edverise partner & Claim Now

    World Performance Group is a BPO partner that offers Customer Service support, specializing in programs with fewer than 100 seats. Our experienced management team has worked with renowned companies like LEGO, GM/Opel, and Motorola. We adopt a "hands-on" and personalized approach to customer support,


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Bucuresti, Bucuresti, Ro

    Services Provided
    80% Customer Support Outsourcing
    20% Customer Success Program Design
    AI Summary

    World Performance Group Srl. is a multilingual BPO specializing in tailored customer service and telemarketing solutions for small-scale programs, delivering competitive, award-winning omni-channel support.

  3. Callex Solutions logo
    Callex SolutionsProfile set up by Edverise AI
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    Established in 2024 and located in Ahmedabad, Callex is a prominent provider of VoIP solutions based on FreeSWITCH, with a specialization in PBX and call center software. Our main goal is to offer innovative call center solutions that improve communication, efficiency, and customer engagement. With


    Highlights

    $250,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Ahmedabad, Gujarat, In

    Services Provided
    50% Customer Support Outsourcing
    41% IT Infrastructure & Hosting Services
    9% Virtual Receptionist
    AI Summary

    Callex Solutions, based in Ahmedabad since 2024, offers advanced VoIP and call center technologies including predictive dialing, AI agents, and customizable PBX systems for enhanced communication.

  4. OnlineMarket logo
    OnlineMarketProfile set up by Edverise AI
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    Affordable answering services. Our team boasts over 10 years of experience in the telecommunications industry.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Kharkiv, Kharkiv, Ua

    Services Provided
    50% Outbound Lead Generation
    50% Customer Support Outsourcing
    AI Summary

    OnlineMarket provides affordable answering services leveraging over a decade of telecommunications expertise to deliver reliable and professional customer communication solutions across various industries.

  5. Is this your business? Become an Edverise partner & Claim Now

    Robust answering service software specifically designed for the property management sector. Key features include:


    Highlights

    2-9

    Employees

    Dunwoody, Georgia, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Property Management Services
    AI Summary

    Courtesy Connection provides specialized answering service software and call center solutions tailored for property management, focusing on efficient inbound and outbound telecommunications services.

  6. LTVplus logo
    LTVplusProfile set up by Edverise AI
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    LTVplus is an international outsourcing firm that enhances businesses with outstanding customer service, aiming to eliminate poor customer experiences and boost brand loyalty. Our committed teams, which include live chat agents, customer service representatives, experts in shopping cart abandonment,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    75% Customer Support Outsourcing
    15% Customer Success Program Design
    10% Churn Analysis & Retention Strategy
    AI Summary

    LTVplus is a global outsourcing company delivering expert customer service through trained teams in live chat, shopping cart abandonment, and payment recovery, enhancing brand loyalty without hidden fees.

  7. MedCom logo
    MedComProfile set up by Edverise AI
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    MedCom is not your ordinary answering service; we specialize exclusively in healthcare-related issues. We are genuine experts in our area of expertise!


    Highlights

    10-49

    Employees

    Services Provided
    50% Customer Support Outsourcing
    25% Medical Billing Services
    18% Recruitment & Staffing Services
    7% Healthcare Services
    AI Summary

    MedCom specializes in providing professional answering services exclusively for healthcare, demonstrating expertise and reliable support tailored to medical-related communication needs.

  8. M
    Mensen PratenProfile set up by Edverise AI
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    Mensen Praten is a U.S.-based provider of business process outsourcing (BPO) services, focused on areas such as customer support, technical assistance, virtual receptionist services, e-commerce support, and back-office tasks. Based in Rocky Mount, NC, we collaborate with expanding companies across v


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Rocky Mount, North Carolina, Us

    Services Provided
    80% Customer Support Outsourcing
    20% Customer Success Program Design
    AI Summary

    Mensen Praten offers flexible BPO services including customer support, technical assistance, virtual receptionist, and back-office solutions, partnering with diverse sectors to enhance brand-aligned customer experiences.

  9. Is this your business? Become an Edverise partner & Claim Now

    Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    80% Customer Support Outsourcing
    20% Live Chat & Chatbot Implementation
    AI Summary

    Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.

  10. Is this your business? Become an Edverise partner & Claim Now

    Epic Voice is an AI voice agency located in Athens, Greece. We create, develop, and oversee AI telephony agents that answer calls for businesses around the clock in natural-sounding Greek, English, and other languages. Our AI agents respond to incoming calls within seconds, manage appointments throu


    Highlights

    $1,000+

    Min Project Size

    2-9

    Employees

    Services Provided
    43% Custom AI Chatbot Development
    7% IT Staff Augmentation
    50% Customer Support Outsourcing
    AI Summary

    Epic Voice is a Greek AI voice agency providing tailored, 24/7 AI telephony agents for diverse businesses, ensuring seamless call management, appointment scheduling, and customer interactions with cost-efficient solutions.

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