Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

421 Companies

Top Telecommunications Customer Support Outsourcing Companies

Textng CommunicationsProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Textng Communications is a cloud-based company that offers telecommunication services, including SMS, OTPs, voice calls, USSD, shortcodes, virtual numbers, carrier billing, and two-way communication. They serve a diverse range of customers globally through multiple channels.
Highlights
2-9
Employees
Lagos, Lagos, Ng
Services Provided
15% Social Media Marketing
35% Other Digital Marketing
50% Customer Support Outsourcing
AI Summary
“Textng Communications provides global cloud-based telecommunication services including SMS, voice calls, OTPs, USSD, shortcodes, virtual numbers, and carrier billing supporting diverse customer needs.”
Imperatif Call Centre PartnersProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Imperatif Call Centre Partners is a cutting-edge Australian contact center and direct marketing firm that focuses on outbound telemarketing services. As your business ally, Imperatif’s nationwide Outbound and Inbound Call Centres are equipped to expand your customer base and enhance your revenue thr
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
50-249
Employees
Banyo, Queensland, Au
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Imperatif Call Centre Partners is an Australian contact center specializing in outbound/inbound telemarketing, direct marketing, lead generation, and appointment scheduling to boost customer growth and revenue.”
Estarta Call CenterProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Estarta Call Center offers both inbound and outbound call center outsourcing services tailored for small and mid-sized businesses in the US. Featuring 100% human agents—never bots—we provide customer service that meets US standards with cost savings of up to 60% compared to domestic centers. We cate
Highlights
50-249
Employees
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Estarta Call Center provides US-standard, human-powered inbound and outbound call services for diverse industries with HIPAA compliance, flexible plans, rapid setup, and 24/7 support, serving over 500 clients.”
Direct TPVProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We provide comprehensive third-party verification solutions, including live agents, automated services, and integrated hybrid options. Our platform, developed in-house, is designed specifically to deliver the highest quality and feature-rich experience for callers in the industry. We can tailor a TP
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
70% Customer Support Outsourcing
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Direct TPV offers tailored third-party verification with live, automated, and hybrid solutions, ensuring reliable, scalable service through carrier-grade facilities and seamless integration across industries.”
CATI call centerProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
A dedicated outsourcing call center focused on telephone surveys. We utilize native English and Russian speakers to ensure our clients receive top-notch services. With 67 CATI telephone stations, we possess significant expertise in both consumer and business-to-business telephone research. Our opera
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kyiv, Ua
Services Provided
50% Customer Support Outsourcing
50% Survey Services
AI Summary
“CATI call center specializes in 24/7 outsourcing of telephone surveys using native English and Russian operators, ensuring high-quality consumer and B2B research through extensive expertise and technology.”
ContactPoint 360Profile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Protel BPOProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Belize City, Belize, Bz
Services Provided
70% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.”
Daktela UKProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Daktela is a comprehensive contact center solution designed specifically for small and mid-sized businesses. Our platform integrates phone, email, SMS, web chat, and social media into a single tool to enhance the omnichannel customer experience. We offer a combination of virtual PBX, omni-channel co
Highlights
10-49
Employees
Chester, England, Gb
Services Provided
34% Customer Support Outsourcing
33% IT Helpdesk & Support Services
33% Telecommunication Services
AI Summary
“Daktela UK offers an integrated contact center platform combining omni-channel communication, CRM, analytics, and voice services, enhancing productivity and customer engagement for SMEs globally.”
Visionary Outsourcing SolutionsProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Visionary Outsourcing Solutions was founded in October 2016 and is located in Montego Bay, Jamaica, just five minutes from Sangster’s International Airport, at the heart of the region known for tourism and BPO services. Our mission is to collaborate with our clients by offering a cost-effective near
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Montego Bay, Saint James, Jm
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Visionary Outsourcing Solutions, based in Jamaica, offers cost-effective nearshore BPO services with experienced teams supporting high-profile clients, ensuring excellence and customer satisfaction.”
Lakh Teleservices Pvt LtdProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We specialize in fully outsourced business services, including B2B and B2C solutions, telemarketing, inbound and outbound services, lead generation, digital marketing, upselling, cross-selling, IVR, and answering machine services. We offer a wide range of services.
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Ahmedabad, Gujarat, In
Services Provided
33% Customer Support Outsourcing
33% Outbound Lead Generation
27% Telemarketing & Telesales
7% Advertising Services
AI Summary
“Lakh Teleservices Pvt Ltd offers comprehensive outsourced business services, including telemarketing, lead generation, digital marketing, and customer interaction solutions for B2B and B2C clients.”

«Previous 1

...

10 1113 14

...

43 Next»

Latest insights & expert perspectives

Explore data-backed surveys with inputs from top industry experts.

Trust & Reviews

B2B Reviews Are Dying What Comes Next?

For the past decade, online reviews have been the default trust signal for B2B buyers. Before signing a contract with an agency, you check their Clutc

Nihar Ranjan Rout

B2B Strategy

The Discovery Gap: Why Great Work Isn't Enough Anymore

There was a time when doing exceptional work was enough to build a thriving agency. The work spoke for itself. Clients referred you. Reputation compou

Akash Mahapatra

Industry Trends

The Era of the Directory Is Over. Here's What's Replacing It.

The B2B directory had a good run. For two decades, it was the primary infrastructure connecting buyers with service providers a digital marketplace bu

Nihar Ranjan Rout

Check All Our Blogs

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.